Fairmont Orchid - Hawaii 5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 2.456 recensioni

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Fairmont Orchid - Hawaii - Image 1
Fairmont Orchid - Hawaii - Image 2
Fairmont Orchid - Hawaii - Image 3
Fairmont Orchid - Hawaii - Image 4
1 North Kaniku Drive, Kohala Coast, 96743 HAWAII, Stati Uniti d'America

Descrizione

I plus dell'hotel

  • Piscina fronte oceano di 100 m²

  • Tranquilla laguna con spiaggia di sabbia bianca e fondale marino basso

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Le nostre sistemazioni

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Posizione dell'hotel

Fairmont Orchid - Hawaii

1 North Kaniku Drive, Kohala Coast
96743 HAWAII
Stati Uniti d'America

Coordinate GPS:19.951222, -155.859672

Telefono
Fax +1 808-885-5778

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  2.456 recensioni

Giudizio TripAdvisor  4.5/5  6.140 recensioni

Certificato d'eccellenza 2025

Beautiful Setting, But Service Falls Short

Punteggio Tripadvisor 3.0/5

Bethany T In coppia - Recensione certificata TripAdvisor

Thank you for taking the time to share your experience. I’m truly sorry to hear that your visit did not reflect the level of service and hospitality you expected—or that we strive to provide. While I’m pleased your room was clean and comfortable, it’s clear that several moments throughout your stay fell short, and I deeply regret the impression this left. I’m especially disappointed to learn about the response you received when asking for aloe vera. That’s not the level of care we want any guest to experience. If you're open to sharing more, I’d be grateful to know who you spoke with so we can address it directly and use it as a coaching opportunity for our team. We also sincerely regret the disruption caused by the outdoor event, and the missed opportunity by our restaurant team to respond to an unhygienic situation properly. Your feedback has already been shared with our leadership team for review and follow-up. I understand your stay did not live up to the Fairmont standards you’ve experienced elsewhere, and that’s disappointing to hear. We appreciate you giving us the opportunity to learn from this, and I truly hope we’ll have the chance to restore your confidence in a future visit. With warm aloha, Barbie Nakamura Director of Quality

Best Spa Experience

Punteggio Tripadvisor 5.0/5

Robin G Recensione certificata TripAdvisor

Thank you so much for sharing your lovely feedback. We’re so happy to hear that your Lomi Lomi massage with Ariana was such a wonderful experience — and that the peaceful setting by the waterfall helped make it even more special. I will be sure to share your kind words with Ariana and our spa team. It means so much to know that her care and skill left such a positive impression. Recognition like yours truly inspires our team and is the heart of what we hope every guest feels during their time with us. Mahalo again for your recommendation and for allowing us to be part of your experience. We hope to welcome you back to our little piece of paradise whenever the time feels right. With warm aloha, Barbie Nakamura Director of Quality

Best Spa experience EVER!

Punteggio Tripadvisor 5.0/5

Kelli Elyse M Recensione certificata TripAdvisor

Thank you so much for sharing your beautiful feedback — your kind words truly mean the world to us. We’re so happy to hear that your time at the spa made such a positive difference during your visit, especially after experiencing discomfort on your last day. I will be sure to share your thoughtful message with Iris (who is indeed a gem!) and with the entire spa team. They will be so touched to know the care, kindness, and attention they provided helped turn your experience around and allowed you to enjoy the rest of your Hawaiian getaway feeling well. Your recognition of the massage therapist will also be shared, and we’ll do our best to identify who assisted you so they can be properly acknowledged. Mahalo again for your kind words and for choosing to spend your time with us. We hope the Big Island calls you back again one day — it would be our pleasure to welcome you for another visit. With warm aloha, Barbie Nakamura Director of Quality

Amazing hotel in the Big Island

Punteggio Tripadvisor 5.0/5

Ricardo P In coppia - Recensione certificata TripAdvisor

Thank you so much for your kind review! We’re so glad to hear that you and your wife had such an enjoyable stay with us during your conference. It means a great deal to know that the service, comfort of your room, and the peaceful atmosphere helped make your visit special. We’re especially happy to hear that you appreciated the easy beach access and the relaxing, intimate feel of the resort — that’s exactly the experience we hope to create for our guests. We truly appreciate your recommendation and hope to have the pleasure of welcoming you both back to the Big Island again someday. With warm aloha, Barbie Nakamura Director of Quality

Superior service provided at the Fairmont Orchid in beautiful surroundings

Punteggio Tripadvisor 5.0/5

Razorfish In coppia - Recensione certificata TripAdvisor

Thank you so much for sharing your wonderful experience — it sounds like a beautiful way to enjoy the Big Island, and we’re honored to have been part of your stay. We’re so glad to hear you felt well cared for and that the service, setting, and dining experiences made your visit memorable. Starting the day with the breakfast buffet, afternoons on the course, and sunsets by the beach truly sounds like the perfect rhythm for relaxation. I’ll be sure to share your kind words with the team at Hale Kai — they will be happy to know the lobster tacos were a highlight! We appreciate your loyalty as an ALL.com member and are glad you were able to take advantage of the golf benefit. It was our pleasure to help make your Hawaiian getaway special, and we hope to welcome you back to Fairmont Orchid whenever your travels bring you to the islands again. With warm aloha, Barbie Nakamura Director of Quality

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 505 recensioni 9/10 Posizione
  • 971 recensioni 7.5/10 Camera
  • 1.351 recensioni 8.6/10 Servizio
  • 13 recensioni 6.9/10 Internet
  • 788 recensioni 8.6/10 Servizi
  • 386 recensioni 9.4/10 Spiaggia
  • 258 recensioni 8.6/10 Piscina
  • 255 recensioni 5.3/10 Pulizia

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.