Fairmont, Даллас 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 2 565

Fairmont, Даллас - Image 1
Fairmont, Даллас - Image 2
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Fairmont, Даллас - Image 4
1717 N Akard Street, 75201 ДАЛЛАС, США

Описание

Особенности отеля

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Наши номера

Расположение отеля

Fairmont, Даллас

1717 N Akard Street
75201 ДАЛЛАС
США

GPS:32.785499, -96.80117

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 2 565

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 256

Сертификат качества 2023

Poor

Примечание: Tripadvisor 3.0/5

KateM1981 Couples - Реальные отзывы TripAdvisor

I've stayed at a number of fairmont hotels, but based on this stay I have now cancelled my 2 night stay at the Austin fairmont and moved to a different hotel. The Dallas hotel isn't bad, it just doesn't warrant the price you pay. It's a huge hotel and on arriving they obviously have a love of events, proms etc... so it's buzzy. The room was fine, good amenities etc... The thing that really got me is the charge for WiFi. When you're paying £300 a night you do not expect to pay an extortionate amount for wifi in this day and age. On top of that, we were out all day, arriving back for a rest at 5.30pm and they hadn't cleaned our room, only to be distrubed at 6pm. Ironically, the next morning as we were checking out they knocked on at 8.30am. I thought the fairmont brand was better than this but they've now lost me as a customer.

Dear KateM1981, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Give it a go with your wife

Примечание: Tripadvisor 5.0/5

Dreamer03478905041 Реальные отзывы TripAdvisor

Give it a go with your spouse for a fun downtown Dallas getaway Great hotel, great value, and great customer attention. Amazing location in downtown Dallas near all attractions in the Arts District with great restaurants available. Our day was rainy but they had a complimentary ride service within a mile, a driver picked us up when the rain got rough.

Dear Dreamer03478905041, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Lovely Hotel

Примечание: Tripadvisor 5.0/5

Chris A Реальные отзывы TripAdvisor

Lovely hotel friendly staff and attentive, And especially to Berk and Deanna for being helpful. The cleanliness of the hotel was excellent. My stay at Fairmont was nothing short of exceptional. From the comfortable room to the attentive service, every aspect of my experience was memorable. I would not hesitate to stay at this hotel again in the future.

Dear chrisaV176PS, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Worst. Experience. EVER.

Примечание: Tripadvisor 1.0/5

Eduardo M Реальные отзывы TripAdvisor

Despite having a confirmed reservation and the hotel holding our CC info, they rudely informed us we had no reservation and had to leave immediately. Despite showing en email chain with the details they confirmed, they forced us out. Staff members K and C were particularly unpleasant and rude. Never again.

Dear T1395FLeduardom, Thank you very much for taking the time to share your comments regarding your stay at Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. This feedback is very concerning to us and we encourage you to call the hotel directly and request to speak to management, or share your preferred contact method with our team via Facebook to be contacted by management in regards to this stay. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Horrible stay

Примечание: Tripadvisor 1.0/5

Compass435899 Семьи - Реальные отзывы TripAdvisor

We were supposed to have a suite. We were excited for our stay as we never have stayed at this hotel and it’s highly recommended by my company. We checked in and when we got to our room we were disappointed to see we were in a small room with one bed. There were 3 of us. I called down to the front desk stating we weren’t in the room we were supposed to have. They asked if we wanted a rollaway bed. We were tired and and had to get up early so I didn’t bother asking why we were out in the wrong room especially since the front desk didn’t ask. I requested the rollaway bed. After another call downstairs and 2 trips to the front desk I finally got our rollaway bed 2 hours later. The room was not nice and I informed the front desk that our room strongly smelled of pot. The front desk person told me the would make note of it and again, didn’t offer to put us in another room

Dear Compass435899, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

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Другие интернет-пользователи оценили наш отель

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  • 550 Отзывов 5.2/10 Чистота
  • 543 Отзывов 4.3/10 Удобства
  • 521 Отзывов 5/10 Комфорт

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