Fairmont Dallas 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 2,712 件のレビュー

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1717 N Akard Street, 75201 DALLAS, United States

説明

ホテルのその他の情報

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

当ホテルの客室

ホテル所在地

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

電話番号
ファックス +1 214-720-7405

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  2,712 件のレビュー

トリップアドバイザーの評価  4.0/5  3,402 件のレビュー

2023エクセレンス認証

Enjoyed the trip!

トリップアドバイザーの評価 5.0/5

James M トリップアドバイザー認証口コミ

Stayed at The Fairmont while attending the Dallas Smokefest. Great time and place! One night the toilet kept "bubbling" like it was going to overflow, but never did. Was all fine by the time I got up for the day (found out from friends staying as well that there was a water pressure issue - they ended up with no water, so I was better off - things happen!) :-) I'd come back again, the place is beautiful. I would probably request a room not next to the elevator though because of the noise throughout the night. But again, as I said, I'd still come back and besides the minor things, I very much enjoyed my stay!

Dear Bruno, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Awesome, not like home but close to it. Very welcoming and quiet. You do have to walk to find the hiddengems of the surr

トリップアドバイザーの評価 5.0/5

Caprice S トリップアドバイザー認証口コミ

Nice atmosphere very pleasant staff. good space for relaxation the place has lots of amenity's gym and pool area if you don't like waking in the surrounding community you can get your steps in touring the hotel. I also like that the lobby area had a quite calm for reading or just relaxing.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

Stay was Alright (but could have been better)

トリップアドバイザーの評価 3.0/5

Vacation15653072860 トリップアドバイザー認証口コミ

Overall, the stay was alright. We stayed here for 5 days. The hotel was located near the museums, parks and good eating places. There was a weird smell on the linens and towels. Some towels smell either like food or cigarette smoke. PIllow smell like dog that I had to put a towel over it to use it. The room was not made up the first day that we had to call housekeeping for them to replace towels and make the room. The following days though they made up the room after that. If you use toilet amenities, coffee, tea, etc., you will have to request for them to replenish the stock. It seems like staff will need a checklist on what to replenish each time they make up the room so as not to forget what is lacking. The toilet and bath did not have a ventilation fan for odor and steam after use. It would be nice to have a mocrowave oven in the room to heat food or drinks. The ice maker on the 16th floor of the North tower was not working the entire time we were there. Staff that made up the room did not speak any English so it was difficult to communicate what we needed. Staff gave us free boxed drinking water and ice the 2nd & 3rd nights we were there. Love the smell of their La Labo shampoo, conditioner, bath gel, and lotion. The lobby smell great and was very clean. Love the gift shop. Check in and out was easy and staff were very helpful.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

Good stay and spacious rooms

トリップアドバイザーの評価 4.0/5

Christina C トリップアドバイザー認証口コミ

Very spacious room and I enjoyed the area where it is located. I would have liked to have a jacuzzi or hot tub available in the hotel. Hotel also had good customer service and the room was kept very clean. Would definitely recommend this hotel.

Dear Christina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

No Water

トリップアドバイザーの評価 2.0/5

Jerry M トリップアドバイザー認証口コミ

No running water from 21-24 floors. Maintenance Supervisor said the company has known about this issue for years and won't fix the problem. Food was very good. Talked with Manager on duty and she said it was the first time she has heard of the problem. Interesting, as all she needs to do is look at the past reviews. Very tired hotel.

Dear guest, Thank you very much for taking the time to share your comments regarding your stay at Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. This feedback is very concerning to us and we encourage you to call the hotel directly and request to speak to management, or share your preferred contact method with our team via Facebook to be contacted by management in regards to this stay. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。