Fairmont Le Manoir Richelieu 5 星

客户意见评级 (ALL 评级) 4.7/5 11,810 评论

保证最优惠房价
Fairmont Le Manoir Richelieu - Image 1
Fairmont Le Manoir Richelieu - Image 2
Fairmont Le Manoir Richelieu - Image 3
Fairmont Le Manoir Richelieu - Image 4
181 rue Richelieu, G5A 1X7 沙勒瓦, 加拿大

描述

酒店其他优惠

  • 已获得"安心悦界"认证

  • 一个天然的世外桃源，一个半小时可至魁北克市。

  • 地处夏洛瓦乡村的一座历史悠久的法式城堡，俯瞰着圣劳伦斯河

  • 毗邻夏洛瓦娱乐场，游戏娱乐项目一应俱全

  • 多功能体育中心，配备室内外泳池、迷你高尔夫球场、网球场等设施

我们的客房

酒店位置

Fairmont Le Manoir Richelieu

181 rue Richelieu
G5A 1X7 沙勒瓦
加拿大

GPS:47.623469, -70.14308

电话
传真 +1 418-665-7736

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  11,810 评论

TripAdvisor 评级  4.2/5  4,206 评论

卓越奖 2025

Location, location, location.

Tripadvisor 评级 4.0/5

Richard A 经 TripAdvisor 认证的评论

Location, location, location. No doubt about that. It's unique. We stayed at the Fairmont for 3 nights while exploring the Charlevoix area with an excursion to Les Escoumins to see whales. Like I told the hotel already, they need to upgrage the installations to bring it to this century. Don't get me wrong, the hotel has a unique charm and the service is excellent. I cant't comment much on the food except for breakfast which is adequate but could more elaborate. That's what you expect in an Accorn resort. Overall our stay was memorable and I would go back anytime.

Dear Richard_5891, Thank you very much for taking the time to share your experience following your stay at the Fairmont Le Manoir Richelieu. We’re delighted to know that you enjoyed the charm of our property, the quality of our service, and the beauty of Charlevoix during your stay including your whale-watching excursion to Les Escoumins! We’ve also taken good note of your comments regarding the need to modernize certain installations and enhance the breakfast offering. Your feedback is truly valuable, as it helps us continue improving while preserving the unique character of our historic resort. We’re thrilled to hear your stay was memorable and that you would return anytime we’ll be looking forward to welcoming you back for another unforgettable experience. Kind regards, Adrien Demol Gérant de l'expérience client Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

Disappointing

Tripadvisor 评级 3.0/5

Horshomite 经 TripAdvisor 认证的评论

We had booked this hotel for part of a 40th anniversary trip after seeing the amazing reviews. Unfortunately this was not our experience. Our room was lovely. A great view and very clean and well appointed. But the hotel had a convention and were very short staffed in all areas. Dinner the first night was very slow with missing cutlery, unavailable wine from the wine list, missing food items and a very long wait for anything. There was no waiter service to the terrace and a 20 minute queue to collect your own drink from the bar.Not the sort of service we had expected. We did complain at the time but it appeared that staff had been allocated to the convention functions leaving the hotel understaffed.The inside terrace room was also closed in the afternoon for a wedding. A real shame.

Dear Horshomite, Thank you for taking the time to share your experience following your stay at Fairmont Le Manoir Richelieu. I am sincerely sorry to hear that your anniversary visit did not meet your expectations, despite the positive aspects you highlighted regarding your room and its view. I regret that service delays and limited availability affected your dining experiences and overall comfort. Your feedback has been shared with the teams involved so we can identify the causes and ensure that our staffing and service levels consistently meet the high standards our guests expect, even during large events or conventions. We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you back in the future to provide the exceptional experience you anticipated for such a special occasion. Kind regards, Adrien Demol Gérant de l'expérience client Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

Iconic hotel and location

Tripadvisor 评级 4.0/5

christopheboucher 经 TripAdvisor 认证的评论

A romantic weekend at Manoir Richelieu. A beautiful site, particularly in Fall. Valet service on site and the hotel is only 5min from downtown La Malbaie, where all the best restaurants are located. Would go again for the location!

Dear christopheboucher, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

An unforgettable memory.

Tripadvisor 评级 5.0/5

Andree B 经 TripAdvisor 认证的评论

We stayed at this great hotel from September 14th to September 18th with another couple and we just loved the experience, from the arrival to the departure. We went to all the restaurants and bar as well as the golf club house. The food was excellent and the staff was amazing everywhere. The rooms were very well appointed and the housekeeping staff was outstanding. The employees at the front desk were very helpful. We are highly recommending this beautiful hotel. Andree et Armand

Dear 6andreeb, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

Memorable!!

Tripadvisor 评级 5.0/5

Shan-Mini Couples - 经 TripAdvisor 认证的评论

We stayed September 4-7, based on reviews we had mixed feelings too. When arrived greeted with smile at door, went to reception where we met Roxanne who was pleasant and friendly. She even took the time to look around and found us a best room ( probably because I’m an Accor gold member). House keeping was amazing always, special thanks to Diana! We had enough tea since we don’t drink coffee, also enough water. We really enjoyed the pool, hot tub, sauna, steam room, truly amazing Bellerive cafe -Claudia who was amazing and friendly and fun. She made us a very nice hot chocolate ( Italian 😋😋) also everything here was tasty and healthy. Laurent ( concierge) who we met on our 2day, from meeting him everything went from ok to extremely enjoyable. He was very pleasant and friendly. Thanks to Laurent we did Maverick Sport Side-by-Side 2-seater. We dearly appreciated his level service!! Bar- wasn’t very impressed but staff tried their best. Could’ve been lot better comparing with other Fairmont facilities. Overall enjoyed the stay, special thanks to Laurent, Roxanna and Claudia for making our stay more memorable.

Dear Shan-Mini, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Demol Guest Experience Manager Fairmont Le Manoir Richelieu 181, Rue Richelieu La Malbaie, Québec Canada G5A 1X7 Tél. +1 418 665 8932 Fax +1 418 665 4566 adrien.demol@Fairmont.com

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其他网络用户评价我们的酒店

  • 1,400 评论 8.9/10 位置
  • 2,354 评论 6.9/10 房间
  • 3,352 评论 8.5/10 服务
  • 18 评论 4.7/10 上网
  • 773 评论 5.3/10 舒适度
  • 546 评论 6.9/10 清洁度
  • 173 评论 7.8/10 早餐
  • 16 评论 3.7/10 可持续性

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。