Fairmont Palliser 酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,958 评论

保证最优惠房价
Fairmont Palliser 酒店 - Image 1
Fairmont Palliser 酒店 - Image 2
Fairmont Palliser 酒店 - Image 3
Fairmont Palliser 酒店 - Image 4
133 9th Avenue SW, T2P 2M3 卡尔加里, 加拿大

描述

酒店其他优惠

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

我们的客房

酒店位置

Fairmont Palliser 酒店

133 9th Avenue SW
T2P 2M3 卡尔加里
加拿大

GPS:51.04452, -114.064768

电话
传真 +1 403-260-1260

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,958 评论

TripAdvisor 评级  4.0/5  3,588 评论

卓越奖 2024

Everyone was so knowledgeable.

Tripadvisor 评级 5.0/5

Jenny T 经 TripAdvisor 认证的评论

The quality of your staff are the best. They cared for every need. They upgraded our food. We're happy to get us our meal to go. A member of you staff helped me to my care when I needed something. He took me to the elevator leading to the tower thank you and merry Christmas

A great weekend away for a birthday and our engagement.

Tripadvisor 评级 5.0/5

Foodguru1234567 经 TripAdvisor 认证的评论

Fairmont went above and beyond to offer us amazing hospitality during our special occasion! No other hotel treats their guests better. We enjoyed the fairmont gold experience with a beautiful room and access to delicious food and beverages. Complimentary beverages at the Hawthorn were some of the best cocktails we have ever had, delicious 😋

Great stay! Love the staff and ambience.

Tripadvisor 评级 5.0/5

Holly H 商务住宿 - 经 TripAdvisor 认证的评论

Staff is top notch here. They take care of you. Hotel was decorated nicely and the restaurant pub is very relaxing with music they play. Food was delicious. Staff was very accommodating with late checkout. Also helpful with local shopping ideas. We got a cheese tray when we arrived which was a nice touch.

Luxury, grand experience with exquisite staff

Tripadvisor 评级 5.0/5

Kristy M 经 TripAdvisor 认证的评论

Beautiful and historic hotel with all the finer details. Very comfotable bed and spacious room. What really takes it over the top is the friendly staff and amazing, top notch service (Thanks Neal and Paul). Come here and you won't be dissapointed!

Loud hotel, poor customer service

Tripadvisor 评级 1.0/5

Carol M 经 TripAdvisor 认证的评论

We arrived at the Palliser late at night from Ontario. Upon arrival we were told we received an upgrade to a 1 bedroom suite. This was not really an upgrade as we are a family of 4 and it meant our children had to share a small pull out couch. This pull out couch had no bedding. We called and requested bedding and 30 minutes later it had still not arrived (now 11:30 pm). We had to make a second request. Following the bedding issue, our room looked out over the train tracks and none of us slept well, with trains running every hour all night long. We requested in the AM to move to another room and they apologized, offered a different room (with an extra cot for our children) and ice cream for our children. We agreed, and hours later had still not heard from the front desk about our new room being ready. They had forgot to contact us. Moved to our new room at 4:30, to find out they cannot give us a cot because of fire code. Both my children ended up sleeping on the floor that night as the pull out couch was incredibly uncomfortable. For the cost, you would think they would be high quality mattresses in a pull out couch, not just springs and fabric. At 9:00 PM they finally called up and offered our ice cream (children were asleep). At 5:45 am the room phone rang from the front desk saying a colleague was looking for us. This not only incorrect, but inexcusable to be calling that early. After speaking to a manager the hotel was very apologetic (again) for the disturbances and offered to wave the charges on our room and to send a care package and ice cream to their sister hotel (the Banff Springs) that we were headed to that day. The care package and ice cream never arrived. The Springs had nothing on file about this offer. We would never stay at the Palliser again. Never have we experienced such issues at a hotel or resort in all our travels.

Dear carolmH8992DN, We deeply apologize for the challenges you faced, including the delays in receiving bedding, the discomfort of the pull-out couch, and the failure to deliver the promised amenities. We fully understand your frustration and regret that we fell short of meeting your expectations. If your travels bring you back to Calgary, we would be grateful for the opportunity to make things right and restore your trust in us. Thank you again for your valuable feedback, and please accept our sincerest apologies Sincerely, Winkie Frani Executive Assistant

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 595 评论 8.3/10 位置
  • 1,458 评论 6.9/10 房间
  • 1,747 评论 8.8/10 服务
  • 64 评论 3.5/10 上网
  • 553 评论 8.7/10 氛围
  • 534 评论 8/10 食物
  • 493 评论 7.7/10 设施
  • 324 评论 7.2/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。