Fairmont Palliser 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 3 958

Гарантия
лучшей цены
Fairmont Palliser - Image 1
Fairmont Palliser - Image 2
Fairmont Palliser - Image 3
Fairmont Palliser - Image 4
133 9th Avenue SW, T2P 2M3 КАЛГАРИ, Канада

Описание

Особенности отеля

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

Наши номера

Расположение отеля

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 КАЛГАРИ
Канада

GPS:51.04452, -114.064768

Телефон
Факс +1 403-260-1260

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 3 958

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 588

Сертификат качества 2024

Everyone was so knowledgeable.

Примечание: Tripadvisor 5.0/5

Jenny T Реальные отзывы TripAdvisor

The quality of your staff are the best. They cared for every need. They upgraded our food. We're happy to get us our meal to go. A member of you staff helped me to my care when I needed something. He took me to the elevator leading to the tower thank you and merry Christmas

A great weekend away for a birthday and our engagement.

Примечание: Tripadvisor 5.0/5

Foodguru1234567 Реальные отзывы TripAdvisor

Fairmont went above and beyond to offer us amazing hospitality during our special occasion! No other hotel treats their guests better. We enjoyed the fairmont gold experience with a beautiful room and access to delicious food and beverages. Complimentary beverages at the Hawthorn were some of the best cocktails we have ever had, delicious 😋

Great stay! Love the staff and ambience.

Примечание: Tripadvisor 5.0/5

Holly H Деловые путешественники - Реальные отзывы TripAdvisor

Staff is top notch here. They take care of you. Hotel was decorated nicely and the restaurant pub is very relaxing with music they play. Food was delicious. Staff was very accommodating with late checkout. Also helpful with local shopping ideas. We got a cheese tray when we arrived which was a nice touch.

Luxury, grand experience with exquisite staff

Примечание: Tripadvisor 5.0/5

Kristy M Реальные отзывы TripAdvisor

Beautiful and historic hotel with all the finer details. Very comfotable bed and spacious room. What really takes it over the top is the friendly staff and amazing, top notch service (Thanks Neal and Paul). Come here and you won't be dissapointed!

Loud hotel, poor customer service

Примечание: Tripadvisor 1.0/5

Carol M Реальные отзывы TripAdvisor

We arrived at the Palliser late at night from Ontario. Upon arrival we were told we received an upgrade to a 1 bedroom suite. This was not really an upgrade as we are a family of 4 and it meant our children had to share a small pull out couch. This pull out couch had no bedding. We called and requested bedding and 30 minutes later it had still not arrived (now 11:30 pm). We had to make a second request. Following the bedding issue, our room looked out over the train tracks and none of us slept well, with trains running every hour all night long. We requested in the AM to move to another room and they apologized, offered a different room (with an extra cot for our children) and ice cream for our children. We agreed, and hours later had still not heard from the front desk about our new room being ready. They had forgot to contact us. Moved to our new room at 4:30, to find out they cannot give us a cot because of fire code. Both my children ended up sleeping on the floor that night as the pull out couch was incredibly uncomfortable. For the cost, you would think they would be high quality mattresses in a pull out couch, not just springs and fabric. At 9:00 PM they finally called up and offered our ice cream (children were asleep). At 5:45 am the room phone rang from the front desk saying a colleague was looking for us. This not only incorrect, but inexcusable to be calling that early. After speaking to a manager the hotel was very apologetic (again) for the disturbances and offered to wave the charges on our room and to send a care package and ice cream to their sister hotel (the Banff Springs) that we were headed to that day. The care package and ice cream never arrived. The Springs had nothing on file about this offer. We would never stay at the Palliser again. Never have we experienced such issues at a hotel or resort in all our travels.

Dear carolmH8992DN, We deeply apologize for the challenges you faced, including the delays in receiving bedding, the discomfort of the pull-out couch, and the failure to deliver the promised amenities. We fully understand your frustration and regret that we fell short of meeting your expectations. If your travels bring you back to Calgary, we would be grateful for the opportunity to make things right and restore your trust in us. Thank you again for your valuable feedback, and please accept our sincerest apologies Sincerely, Winkie Frani Executive Assistant

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 595 Отзывов 8.3/10 Расположение
  • 1 458 Отзывов 6.9/10 Номер
  • 1 747 Отзывов 8.8/10 Сервис
  • 64 Отзывов 3.5/10 Интернет
  • 553 Отзывов 8.7/10 Атмосфера
  • 534 Отзывов 8/10 Еда
  • 493 Отзывов 7.7/10 Удобства
  • 324 Отзывов 7.2/10 Чистота

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.