Fairmont Palliser 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,887 件のレビュー

Fairmont Palliser - Image 1
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説明

ホテルのその他の情報

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

当ホテルの客室

ホテル所在地

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 CALGARY
Canada

GPS:51.04452, -114.064768

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,887 件のレビュー

トリップアドバイザーの評価  4.0/5  3,579 件のレビュー

2024エクセレンス認証

Fantastic !!

トリップアドバイザーの評価 5.0/5

Luly_luckose トリップアドバイザー認証口コミ

This was my first experience in fairmont Calgary and i stayed here with my family for celebrate my daughter’s 2nd birthday and we all had a wonderful stay !! The room was so clean , bell team was so helpful and energetic also, front office associate was so helpful to provide the informations and check in , we had a wonderful break fast and the f&b associate was so friendly and energetic!!

Always great!

トリップアドバイザーの評価 5.0/5

Caroline W トリップアドバイザー認証口コミ

This is an old hotel, perfectly located, but it is the staff who really make the Palliser great. Everyone is welcoming, helpful and knowledgeable. I had a regular room - so it's small - including the bathroom - but it was absolutely perfect for me travelling by myself. and if I need more space, there are larger rooms - and the Gold Floor.

Glorious Luxury Experience With Wonderful Service

トリップアドバイザーの評価 5.0/5

MsHellfire トリップアドバイザー認証口コミ

This property was really hard to fault. It's beautiful and the service is good. It's like night at day compared to the property on Lake Louise where you pay a fortune and the service is pretty hit and miss. The service here is consistently good. The gold lounge access was lovely. The staff are very helpful and I enjoyed the food options. The only thing I would suggest, and this is nitpicking a bit, is that if you have foods with vinaigrette, salad dressing etc that you consider allowing the guests to serve their own desired amount of dressing onto the dish on their plate. The room was conducive to relaxing and doing some work. The bed was incredibly comfortable and combined with no noise from other guests, the sleep quality was wonderful. My only substantive issue of the stay was at the spa which I acknowledge is independently owned from the hotel but given their interconnection, I feel it's appropriate to mention it as part of my review. I had two spa treatments, a wonderful facial one night and then the second night I checked in for my massage at the spa reception and was led to a seating area after declining to undress into a robe. Around 6 or 7 minutes after the massage was supposed to start, a therapist asked my name and she said oh I didn't realize you were here, you weren't showing as being checked in. Not to worry, I wasn't doing anything else that night so I happily went off for my massage. Now I do understand that if I was the one who was late, there is no expectation that the time would have been made up. However, I was very surprised and disappointed that the therapist didn't make up the time I had been deprived through the spa's own communication difficulties, not because I had done anything wrong. Upon check out I found the front desk supervisor to be a very gracious woman. Highly recommended property and I'm so pleased with my stay overall.

Dear MsHellfire, We greatly appreciate your detailed feedback on your stay at the hotel. We’re delighted to hear that you found our property beautiful, enjoyed a comfortable room for a restful night’s sleep, and experienced consistently good service. The Fairmont Gold experience is intended to provide an elevated level of service, and we're thrilled that you enjoyed it. As well, we thank you for your suggestion regarding the salad dressing and vinaigrette options. We’ve passed this feedback along to our team, and we will certainly take it into consideration as we work to enhance our offerings. We also want to sincerely apologize for the experience you had at our spa. We understand your frustration with the communication issues, and regret that this affected your massage experience. Although the spa is independently managed, we certainly value the connection with our guests, and we’ve already shared your comments with the spa management to ensure better coordination in the future. Your time and satisfaction are important to us, and we truly regret that we fell short on this occasion. Thank you once again for your kind words, and we’re looking forward to welcoming you back to the property in the future. We hope to provide you with another flawless stay, complete with exceptional service from start to finish. Warm regards, Winkie Frani Executive Assistant

Date night at Fairmont

トリップアドバイザーの評価 5.0/5

Marcio G トリップアドバイザー認証口コミ

Manav was very helpful and friendly during our with our check in. We stayed for a date night and dinner at the restaurant. Manav made sure to give us a great room for our evening. The dinner was delicious and they sat us in front of the beautiful fireplace. It was a wonderful date night

Dear Q4222CGmarciog, I'm delighted to hear that you had a wonderful date night at the hotel. It's wonderful to know that Manav made your check-in experience pleasant and you enjoyed the room allocated. It's also heartening to hear that you found the dinner delicious and the ambiance to your liking. It's our aim to always create memorable experiences for our guests. We look forward to having you back with us. Best regards, Winkie Frani Executive Assistant

Ok , service felt a bit lacking

トリップアドバイザーの評価 4.0/5

Themadones Couples - トリップアドバイザー認証口コミ

This is a nice hotel overall but I little lacking . We booked the Gold floor , although no notices as you enter so you know to go up the penthouse to check in. Check in was a bit weird . Showed us the lounge , I mentioned we were visiting friends for thanks giving and the response was ‘let us know if they use the line as there will be charge ‘ . We had no attention of bringing anyone to the lounge . Who would do that ? Very odd. Room was ok , no drawers and very limited hanging space The gold service team didn’t offer to help with anything , or tell us what they could help with , it’s really just lounge access I think . I found the experience a little cold

との提携 TripAdvisor

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