费尔蒙科普利广场波斯顿酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 3,235 评论

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描述

酒店其他优惠

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Ideally located for designer shopping on Newbury Street and at Copley Place

  • 户外庭院用餐区经过重新设计和扩建,配上舒适的加热灯,非常适合较冷的天气。

  • 酒店有 14 间会议室,可举办包括董事会议和宴会在内的各种活动。

我们的客房

酒店位置

费尔蒙科普利广场波斯顿酒店

138 St James Avenue
02116 波士顿
美国

GPS:42.349263, -71.076357

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

OAK Long Bar + Kitchen

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,235 评论

TripAdvisor 评级  4.5/5  4,653 评论

卓越奖 2023

Great Boston Trip!

Tripadvisor 评级 5.0/5

Dani C 经 TripAdvisor 认证的评论

Everyone was kind and helpful from the checkin to the checkout! The building is gorgeous and the rooms were very cozy and clean! Guest services were very kind and so quick to help. What a beautiful location in such a beautifully, walkable city!

Fairmont Boston - TERRIBLE

Tripadvisor 评级 1.0/5

Charles L 经 TripAdvisor 认证的评论

Upon arrival, we were graciously greeted at the desk, but that was about the extent of our satisfaction with our experience. We requested one hour early check in, but never received any response. Once we were checked in, and arrived at our room, somebody’s bags were already in our room. According to the concierge, the bags were belonging to the guests that previously stayed in that room. My wife had to sit in the hallway, while we waited for the issue to be resolved. To start, not the experience I would expect for the caliber of your hotel. Sunday morning, we were awakened by a knock on our door from housekeeping staff assuming who stated they were told we had checked out. We had not checked out; we had just woken up; this was disruptive and a bit surprising given the caliber of your hotel. Upon check out, the desk attendant could not figure out how to process my Fairmont gift card. We spent nearly 25 minutes at the front desk attempting to properly check out of the hotel. The initial response I got from the desk attendant was unacceptable, and the manager on staff had to be brought into resolve the issue. Again, not the experience I would expect. Finally, at 10:10 AM there was at least a 20 minute wait for breakfast. Tables were not being cleared, nobody could sit at the bar to have a coffee, and after about 20 minutes, we decided to leave and check out of the hotel. I had to forgo a $25 lounge credit as part of my reservation, because we simply didn’t have the time to wait for breakfast, to even wait for something as simple as a cup of coffee. We were told we had to wait. As we left, we saw that those tables still hadn’t been cleared and there were still several more people still waiting to have something as simple as breakfast. to be quite honest, we went next-door to a different establishment to get a very prompt, coffee and breakfast. We are frequent visitors to Boston, and have stayed at hotels adjacent to your establishment. This was our first time experiencing the Fairmont, and it certainly was not in alignment with the experience we would expect from your hotel. Quite honestly, the entire experience was really no different than a standard chain hotel. Again, I felt compelled to share this feedback. It was a truly disappointing experience for our time spent in Boston.

Exceptional service

Tripadvisor 评级 5.0/5

Sheila M 经 TripAdvisor 认证的评论

I have stayed here many times while visiting my brother in Boston. I loved to treat him to drinks at the Oak Bar and challenge him to a game of scrabble in the Gold lounge. The hotel is exquisitely beautiful, staff are warm and kind and always made us feel like it was their privilege to have us as guests. When my brother passed unexpectedly in March I returned to the Copley and was comforted by the surroundings and the wonderful staff. Special thanks to Sophie in Fairmont Gold for scanning photos for me, and for your compassion. You won't find a hotel with better staff or a better dog ( love Cori ) in the Boston area.

Visiting Boston and New England

Tripadvisor 评级 3.0/5

Misty G 经 TripAdvisor 认证的评论

Had booked a king room and a double room. Upon arrival told us they only had two king rooms even though I had paid a deposit. Told me I could move the next day so we did. After sightseeing for the day, we see a bug crawling on top of comforter which we thought might possibly be a bed bug. Something we had never seen before but had heard about how awful they could be for travelers. Moved us to another room but the only compensation given was a tray of milk and cookies sent to our room the next evening. No offer to clean our luggage or clothes or even reduce the nightly room rate. Keep in mind this was $500 a night room.

Meet & Greet Event - 3-16-2024

Tripadvisor 评级 5.0/5

Natalie H 经 TripAdvisor 认证的评论

A special thanks needs to go to Jessica Cooper who helped tremendously with getting our event planned to how we requested! Also, a special thank you to Vinit Singh for helping us at the last minute arrange the St. James room for our meet and greet session with chairs and making sure we were all set throughout our event. The bartender and lady who served the passed appetizers were fabulous! Thank you, Fairmont Copley Plaza, for making our event special!

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其他网络用户评价我们的酒店

  • 679 评论 9.5/10 位置
  • 1,379 评论 5.7/10 房间
  • 1,492 评论 7.9/10 服务
  • 15 评论 7/10 上网
  • 624 评论 7.4/10 氛围
  • 518 评论 5.1/10 舒适度
  • 364 评论 5.3/10 清洁度
  • 119 评论 6.8/10 早餐

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客户意见评级 (ALL 评级) 4.7/5 (42 评论)

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