Fairmont Copley Plaza, Boston 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 4,249 件のレビュー

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Fairmont Copley Plaza, Boston - Image 1
Fairmont Copley Plaza, Boston - Image 2
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138 St James Avenue, 02116 Boston, アメリカ合衆国

説明

ホテルのその他の情報

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

当ホテルの客室

ホテル所在地

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
アメリカ合衆国

GPS:42.349263, -71.076357

電話番号
ファックス +1 617-267-7668

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  4,249 件のレビュー

トリップアドバイザーの評価  4.4/5  5,038 件のレビュー

2025エクセレンス認証

The Fairmont Copley Plaza Saved Our Wedding!

トリップアドバイザーの評価 5.0/5

claire c トリップアドバイザー認証口コミ

My husband and I were set to get married at a different venue in January of 2026 with a plan to have a luncheon afterwards at the Oak Long Bar in the hotel. Our venue ended up cancelling due to a blizzard. We called the Fairmont Copley Plaza when this happened - and our event manager Denise Haddad stepped up to help us out. She upgraded our hotel room to a suite overlooking the library to have our ceremony in and allowed us to take photos throughout the hotel. The room itself was spotless, beautifully decorated and perfect for hosting a ceremony. From start to finish, Denise and the staff at the Fairmont Copley Plaza were incredibly helpful, going above and beyond to help us out. The hospitality this hotel provided was one of the best we have ever experienced. We cannot wait to book a room with them in the future - probably for our anniversary :)

Just OK for the price

トリップアドバイザーの評価 3.0/5

mugsly Couples - トリップアドバイザー認証口コミ

Lobby is beautiful and staff friendly, kind and helpful. The room itself is average.I had to call for the mini fridge I requested before check in and had to also have a cot removed that was left behind. The room was very drafty/cold despite heat in. Freezing air was coming through the windows/ bathroom window. Right before we left the bathroom door knob fell off where I had to rescue my husband. Restaurant prices here are astronomical. Too high, even for this level/ type of hotel.

Another wonderful stay at the Fairmont Copley Plaza Boston

トリップアドバイザーの評価 4.0/5

David D Couples - トリップアドバイザー認証口コミ

We've stayed at the Fairmont Boston many times over the years, and our December 2025 visit reminded us exactly why we keep coming back. This hotel consistently delivers warmth, comfort, and a sense of classic Boston charm that's hard to match. The holiday season at the Fairmont is magical. The moment we walked into the lobby, we were greeted with festive touches throughout the historic space. It immediately put us in the spirit and made the hotel feel like a cozy winter retreat. One of our favorite parts of every stay is Oak Long Bar + Kitchen, and this trip was no exception. Whether it's breakfast, a cocktail, or a late-night bite, the atmosphere is inviting and the food is always excellent. The bar gets quite busy, so plan accordingly. The hotel's location in Back Bay can't be beat. You're steps from Newbury Street shopping, the Boston Public Library, Copley Square, and an easy walk to the Public Garden. The rooms can run a little small & are a bit dated, but understandable for a historic property.

Customer support needs improvement

トリップアドバイザーの評価 1.0/5

vagrantchild トリップアドバイザー認証口コミ

I would like to raise concerns regarding both the invoicing process and the customer service experience I encountered. I noticed an additional small charge that was not included in the original invoice. Since this is a business expense, I needed clarification. Unfortunately, the operator I spoke with was unacceptable in her conduct. She was impatient with my questions and transferred me to the wrong department. When I called back and asked for her name, she refused to provide it and then hung up on me. On my third attempt, she was rude again, but finally transferred me to the correct team, who were able to provide an updated invoice and explained that the small charge. I believe that it is the hotel’s responsibility to provide an accurate, up‑to‑date invoice. More importantly, it is also your commitment to ensure that your customer support team is trained to assist guests professionally. Experiences like the one I had with the operator, Arnella, fall far short of that expectation. Please do let me know if you have any questions or comments. Thanks Jay

Lovely and very comfortable hotel in a great location

トリップアドバイザーの評価 5.0/5

tripsgaloreandmore トリップアドバイザー認証口コミ

The hotel is a grand old hotel nicely updated. Our room was spacious as was the bathroom. We had a comfortable king size bed. The staff were friendly and helpful. We loved the dog Cori, who is a black lab and a hotel ambassador. Such a special touch! The hotel is in a great location on Copley Square- a block from Back Bay Station and the local T ( subway).

との提携 TripAdvisor

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