Mercure Богота BH Зона Финансьера

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 683

Mercure Богота BH Зона Финансьера - Image 1
Mercure Богота BH Зона Финансьера - Image 2
Mercure Богота BH Зона Финансьера - Image 3
Mercure Богота BH Зона Финансьера - Image 4

Описание

Особенности отеля

  • Финансовый район (500 м от отеля)

  • Вокруг отеля есть много отличных кафе и баров

  • В нескольких кварталах от района Zona G

  • Бесплатная автостоянка.

  • Бесплатный WIFI

Наши номера

Расположение отеля

Mercure Богота BH Зона Финансьера

Carrera 7 65 01
110231 БОГОТА
Колумбия

GPS:4.6492144, -74.0591567999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LOBBY BAR

Бар открыт с 14:00 до 22:00 и предлагает алкогольные и безалкогольные напитки, соки, местные и импортные сорта пива, коктейли и закуски. Также имеется кофемашина.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 683

Рейтинг TripAdvisor  4.0/5  Отзывов: 246

Worst customer service

Примечание: Tripadvisor 1.0/5

IonutTirlea Solo travel - Реальные отзывы TripAdvisor

The staff was shockingly rude, leaving me feeling completely unvalued. I had to endure endless waits just to check in and out, as if my time meant nothing. Also, my Accor status was completely disregarded. The breakfast was an absolute disaster—definitely not worth paying extra for. This one night stay was nothing short of a nightmare and, without a doubt, my worst experience with All Accor.

The WORST hotel

Примечание: Tripadvisor 1.0/5

Alexis M Реальные отзывы TripAdvisor

The worst hotel I’ve tried in Bogotá. I’ve been staying here for 4 days, and I reported an electrical problem. They say they’ll fix it after I leave. Additionally, the reception staff is rude and very unwilling to help, There are hotels with much better service and facilities in the same price range just a few blocks away

Dear Alexis, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Really terrible Wifi

Примечание: Tripadvisor 1.0/5

Rdnsantos Деловые путешественники - Реальные отзывы TripAdvisor

Really terrible wifi connection. 3MB, and very unstable, you cant use it neither to work or relax. The staff was very hellpfull, but there was nothing They could do. The hotel is in a business zone, só you would expect you could at lesar work with its internet conection. But no.

Dear Sr Rodrigo, Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure bh zona financiera, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Mercure prices at ibis standards but excellent staff

Примечание: Tripadvisor 3.0/5

akumar1989 Couples - Реальные отзывы TripAdvisor

The rooms need some care. Shower pressure, what pressure? The water dribbles out of the showers. The curtains also caused problems getting stuck from time to time, meaning we couldn't enjoy our lovely views. In addition the TV is the same as the ones you'd find in a budget hotel, not smart and tiny. Not ideal when you want to relax after a day of exploring. It also doesn't help that the hotel doesn't allow for more than one key per room. The location however is great. You're walking distance from Zona G, a safe neighbourhood with an abundance of excellent restaurants. This hotel's saving grace however is a young staff member named Christian! Always greeting each guest with a smile and remembering everyone's name. Christian went above and beyond, I even felt bad going up to him with my complaints which he seemed to have remedy for almost instantly. In fact the same could be said for all the staff.

Dear SR akumar, We appreciate your comments regarding your stay at Mercure Bogota BH Financial Zone. It's always a pleasure to receive feedback of our guest. We will extend your comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. We are very sorry that your experience has not been pleasant. At Mercure BH Financial Zone, we strive to ensure that our clients always enjoy their stay. We will take your comments very seriously. Thanking you once again for sharing your experience with us and hoping that your next visit be more pleasant as the previous one. Receive a cordial greeting. General management

Room Noise Level/Security Cocerns at night

Примечание: Tripadvisor 3.0/5

PhatAlbertRN Solo travel - Реальные отзывы TripAdvisor

The owner of this hotel probably needs to invest in better window quality that will block the traffic noise. In two instances out of my 7 day stay, the entrance was accessible but no one was on the desk. Concerning that anybody can just walk in.

Dear Sr PhatAlbert, Thank you for taking the time to tell us about your experience at the hotel Mercure bh zona financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure bh zona financiera, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 430 Отзывов 9.3/10 Расположение
  • 606 Отзывов 7.9/10 Номер
  • 1 443 Отзывов 9.4/10 Сервис
  • 11 Отзывов 8.8/10 Интернет
  • 330 Отзывов 6.4/10 Комфорт
  • 236 Отзывов 5.7/10 Завтрак
  • 222 Отзывов 8.9/10 Удобства
  • 207 Отзывов 8.9/10 Чистота

В сотрудничестве с Trustyou

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