メルキュール ボゴタ BH ゾーナ フィナンシエラ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 550 件のレビュー

ベストレートをお約束
メルキュール ボゴタ BH ゾーナ フィナンシエラ - Image 1
メルキュール ボゴタ BH ゾーナ フィナンシエラ - Image 2
メルキュール ボゴタ BH ゾーナ フィナンシエラ - Image 3
メルキュール ボゴタ BH ゾーナ フィナンシエラ - Image 4
Carrera 7 65 01, 110231 ボゴタ, コロンビア

説明

ホテルのその他の情報

  • リビングルーム、キングサイズのマットレス付きのベッドを備えた広々とした客室

  • シングルベッド2台とベビーベッドを備えたファミリールーム

  • 朝食ビュッフェ、ジム、サウナ、コーヒーバーのあるホテル

  • ゲストのシャトルサービスと屋根付き駐車場

  • ビジネスセンターおよびイベントルーム (40名様まで)

当ホテルの客室

ホテル所在地

メルキュール ボゴタ BH ゾーナ フィナンシエラ

Carrera 7 65 01
110231 ボゴタ
コロンビア

GPS:4.6492144, -74.0591567999

電話番号
ファックス +57 17424095

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LOBBY BAR

バーでは、ソフトドリンク、ジュース、アルコール飲料、地ビール、輸入ビール、カクテル、コーヒー(コーヒーマシン)、軽食をお楽しみいただけます。営業時間: 14:00 - 22:00

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  550 件のレビュー

トリップアドバイザーの評価  4.2/5  251 件のレビュー

Basic but functional

トリップアドバイザーの評価 4.0/5

RanyDanny ビジネス - トリップアドバイザー認証口コミ

This is a basic hotel in one of the busiest areas of the city. Basic is not always bad. Rooms are well appointed with all you need for a comfortable stay. Bed and pillows are good and temperature stays within an acceptable range. Wifi is stable and fast. Washroom a bit smaller for my taste but functional and with required amenities. The common areas of the hotel are small but comfortable. Included breakfast is above what I have seen in similar hotels. Just 4 stars for a couple of minor issues: first, there were broken things in the room. A couple of spot lights in the general area, and the security lock. The big one is noise isolation. Basically non-existent to the exterior (bad thing considering this is a busy area of town) and also towards the internal areas. But overall I will consider coming back.

Dear RANY! Thank you very much for taking the time to share your experience in Mercure bh Zona financiera. We deeply appreciate your comments, as they help us continually improve to provide better service to our guests. We are happy to know that you positively rated aspects of the room, the stability of the Wi-Fi, and the quality of the included breakfast. We take your comments very seriously and sincerely regret that you experienced issues with the security lock. We have already reported this situation to the maintenance team so that the necessary repairs can be carried out immediately. Regarding soundproofing, we fully understand your concerns, especially given our location in a dynamic area of ​​the city. This is an issue we are actively evaluating, and your comments reinforce our need to explore solutions that improve the quietness of the rooms. We greatly appreciate that, despite these inconveniences, you consider returning to us. This trust is very important to us, and we will do everything possible to make your next stay even more pleasant. We remain at your disposal for any questions or support you may need, and we hope to have the opportunity to welcome you back soon. With gratitude, Sincerely,

Comfort and convenience in Bogota

トリップアドバイザーの評価 5.0/5

wanderfilled Solo travel - トリップアドバイザー認証口コミ

l had a comfortable and relaxing experience in my recent stay at Mercure Bogota Zona Financiera. The room was spacious, clean, and quiet. The bed was incredibly comfortable - perfect for a restful sleep after a day of sightseeing. Breakfast was great too. There were good selection of breads, fresh fruits, fresh juices (including local one), cold cuts, cheese, cereals and local specialty such as arepas. I highly recommend Mercure Bogota Zona Financiera for its comfort, location, quiet atmosphere, and good buffet breakfast. I would gladly return on my next trip.

Thank you so much for taking the time to share your experience with us ! your kind and detailed review truly brought a smile to our faces! We are absolutely delighted to hear that you enjoyed your stay at Mercure BH Zona Financiera. our hotel is designed to offer guests a perfect balance between comfort, convenience, and local culture — and it’s incredibly rewarding to know that you felt right at home during your visit. We’re thrilled that you appreciated the spaciousness, cleanliness, and peaceful atmosphere of your room. Providing a restful environment is one of our top priorities, especially after a full day of exploring this vibrant city. And of course, we’re very proud of our breakfast buffet, which blends international favorites with authentic regional specialties — including delicious local options like arepas , tropical fruits, and freshly squeezed juices that celebrate the flavors of Colombia. Your kind words about our hotel’s comfort, strategic location, tranquil ambiance, and quality breakfast are deeply appreciated. We strive every day to ensure that our guests have a memorable and enjoyable stay, and your recognition reinforces our commitment to excellence. We would be delighted to welcome you back to Mercure BH Zona Financiera on your next trip. Until then, thank you once again for your kind words and for choosing our hotel.

Worst customer service

トリップアドバイザーの評価 1.0/5

IonutTirlea Solo travel - トリップアドバイザー認証口コミ

The staff was shockingly rude, leaving me feeling completely unvalued. I had to endure endless waits just to check in and out, as if my time meant nothing. Also, my Accor status was completely disregarded. The breakfast was an absolute disaster—definitely not worth paying extra for. This one night stay was nothing short of a nightmare and, without a doubt, my worst experience with All Accor.

Dear Mr./Ms. Ionut, We have received your letter and above all we want to thank you for sharing your comments about your stay at the Mercure Bogota BH Zona Financiera. We regret the events you describe to us and we convey our most sincere apologies. Our priority objective is to offer you the best quality of service during your stay; Therefore, every positive or negative comment is the object of our reflection and analysis. We have discussed this issue in a work meeting with the team and all measures have been immediately put in place to prevent events like the one you describe from occurring again. We hope to continue counting on your trust and that you give us the opportunity to offer you our services again. While waiting to welcome you back to a Mercure hotel, we take this opportunity to greet you. Sincerely. Erika Merchan G GM

The WORST hotel

トリップアドバイザーの評価 1.0/5

Alexis M トリップアドバイザー認証口コミ

The worst hotel I’ve tried in Bogotá. I’ve been staying here for 4 days, and I reported an electrical problem. They say they’ll fix it after I leave. Additionally, the reception staff is rude and very unwilling to help, There are hotels with much better service and facilities in the same price range just a few blocks away

Dear Alexis, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

静かな滞在

お客さまの声 5.0/5

Hisamin ビジネス - 確認済みレビュー すべて

大通りに面する場所で騒音が心配だったが、静かに滞在できた。部屋も広めで快適に過ごせた。

HISAMI O. 様 この度は、Mercure Bogota BH Zona Financiera でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 382 件のレビュー 9.5/10 ロケーション
  • 526 件のレビュー 7.8/10 客室
  • 1,360 件のレビュー 9.6/10 サービス
  • 11 件のレビュー 8.9/10 インターネット
  • 232 件のレビュー 7.1/10 朝食
  • 201 件のレビュー 8.7/10 設備
  • 187 件のレビュー 8.8/10 清潔さ
  • 132 件のレビュー 8.8/10 雰囲気

Powered by Trustyou

周辺の他の施設

ボゴタのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。