兰卡威珍南海滩美居酒店

客户意见评级 (ALL 评级) 4.4/5 861 评论

保证最优惠房价
兰卡威珍南海滩美居酒店 - Image 1
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Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, 兰卡威, 07000 Kedah Darul Aman, 马来西亚

描述

酒店其他优惠

  • 从酒店步行即可到达著名的珍南商场、公共沙滩和夜市。

  • 酒店紧邻著名的当地和国际餐饮区。

  • 酒店方便前往 Grab 公司租赁服务、出租车和车辆。

  • 从酒店出发步行即可到达兰卡威水下世界。

  • 酒店方便前往外币收兑处、ATM、药店和水疗护理中心

我们的客房

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酒店位置

兰卡威珍南海滩美居酒店

Lot 2500 Jalan Pantai Cenang, Mukim Kedawang, 兰卡威
07000 Kedah Darul Aman
马来西亚

GPS:6.29091, 99.72915

电话
传真 +60 4-952 5889

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RICE GARDEN

在我们的全日餐厅 Rice Garden，您可以享用一日三餐，品尝当地和国际风味的美食。在我们位于 3 楼的互动式厨房中，您可以享用由我们主厨烹制的牛排、虾皇马来捞面、沙拉、三明治和沙茶酱烧烤

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  861 评论

TripAdvisor 评级  4.0/5  123 评论

卓越奖 2024

Convenient location

Tripadvisor 评级 4.0/5

halfsolianosisters 经 TripAdvisor 认证的评论

We stayed at this hotel courtesy of a contest win. We got the pool access room much to our delight. The room was spacious, clean and comfortable. The venue of the hotel is strategic with lots of eateries around and the Cenang beach just opposite the hotel. The spa in the hotel was also good. The one time welcome drink which lasts until the end of your stay was nice. Things that could be improved: - the reservation staff kept sending us various vouchers with different validity dates which was confusing - when we had to change rooms due to an Aircond problem, the front office staff could have rendered a bit more help in locating our new room, rather than just tell us to "follow the same way" when there was actually a shorter way - the breakfast options could be more varied; staff on duty to be more attentive for eg cleanliness of mugs and teaspoons, and replacing mugs when the tray is empty

Dear halfsolianosisters, Thank you so much for sharing your detailed review. We’re thrilled to hear that you had an enjoyable stay and that you loved the pool access room, as well as the convenient location near Cenang Beach. We’re also glad to hear you had a great experience with our spa and enjoyed the welcome drink throughout your stay. We truly appreciate your positive comments, and I also want to thank you for providing us with valuable insights into areas where we can improve. Here’s how we plan to address your feedback: Reservation Vouchers: We apologize for the confusion caused by the different validity dates of the vouchers you received. We will review our communication process to ensure clarity moving forward. Room Change Assistance: We’re sorry to hear that the staff did not provide sufficient assistance when you had to change rooms. We will remind our front office team to offer better guidance in these situations, ensuring guests are shown the best and most convenient routes. Breakfast Service: We appreciate your feedback about the breakfast options and the attention to cleanliness. We’ll work with our kitchen and restaurant teams to offer a more varied selection and ensure that our staff is attentive to the cleanliness of mugs and other items. Your feedback helps us improve, and we sincerely hope to have the opportunity to welcome you back for an even better experience. Please do not hesitate to contact me directly if there is anything further I can assist with. Warm regards, Hidayah Soberi Guest Experience Executive

Exceptional!

Tripadvisor 评级 5.0/5

Venture618602 Couples - 经 TripAdvisor 认证的评论

We stayed here because our previous visit was excellent. We love the location, the great value, it has a gym, great pool and friendly service. They look after Accor members and that means a lot. The room we stayed in was amazing with views, coffee maker, fresh water, panoramic views, and a very good room attendant (Nabin Hazziq. A big thanks to all involved for making our stay memorable.

Dear Venture618602, Thank you so much for your kind and thoughtful feedback. We are thrilled to hear that your recent stay lived up to your previous great experience with us, and that you continue to enjoy our location, facilities, and service. We’re so glad you liked the panoramic views from your room and appreciated the coffee maker, fresh water, and other amenities. A special thank you for highlighting our room attendant, Nabin Hazziq—I will be sure to pass on your compliments to him and the entire team! As an Accor member, your satisfaction is incredibly important to us, and we’re so pleased that you felt well taken care of during your stay. We look forward to welcoming you back for another memorable visit! Warm regards, Hidayah Soberi Guest Experience Executive

We love the Mercure....but

Tripadvisor 评级 3.0/5

Navigator57039606128 家庭住宿 - 经 TripAdvisor 认证的评论

We always stay at the mercure, but this stay was a let down, our room had an awaful smell and the bathroom flooded.

Dear Navigator57039606128, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet the high standards we strive to provide, especially as you’ve been a loyal guest of Mercure. Please accept our sincere apologies for the unpleasant odor in your room and the issue with the bathroom flooding. These are certainly not the experiences we want our guests to have, and I completely understand your disappointment. We have already escalated these matters to our maintenance and housekeeping teams for immediate attention and resolution. Your feedback is incredibly valuable to us, and we will do everything we can to ensure that such issues do not occur again in the future. We genuinely hope you will give us another chance to restore your trust in our service. Please don’t hesitate to contact me directly if you’d like to discuss your experience further or if there’s anything else I can assist you with. Warm regards, Hidayah Soberi Guest Experience Executive

Best hotel

Tripadvisor 评级 5.0/5

GrandTour55458576346 经 TripAdvisor 认证的评论

Would definitely come back cause my family likes the hotel so much. Service is good and facilities is nice. Beach is very near to hotel. Shout out to all the front office department crew, housekeeping team which prepare my room, kitchen and restaurant service crew which prepare and serve us. Lastly shout out to athira and badrul from 99 island bar for good cocktail 🍸

Dear GrandTour55458576346, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you and your family had such a great stay with us, and we truly appreciate your kind words. It’s fantastic to know that you enjoyed our service, facilities, and the proximity to the beach. We’re especially grateful for your shout-out to our amazing front office team, housekeeping, and kitchen and restaurant crew. I’ll be sure to pass along your compliments to everyone, including Athira and Badrul at the 99 Island Bar for their excellent cocktails! We are so happy that you felt well taken care of, and we look forward to welcoming you and your family back for another unforgettable stay! Warm regards, Hidayah Soberi Guest Experience Executive

Great Location, But Disappointing Breakfast

Tripadvisor 评级 3.0/5

Koh K 经 TripAdvisor 认证的评论

I’ve visited Langkawi multiple times, but this was my first time staying at Mercure Hotel. I found the location to be ideal, just a 5-minute walk to Cenang Beach and Cenang Walk, making it very convenient for exploring the area. However, the room was quite standard, nothing exceptional compared to other hotels in the same category. The biggest letdown was the breakfast buffet, which offered very limited choices and was quite disappointing. It didn’t meet my expectations, especially for a hotel of this caliber.

Dear kohk147, Good Morning! Bonjour! Selamat Pagi!Thank you for taking the time to share your experience. We're glad you enjoyed our convenient location near Cenang Beach and Cenang Walk. We appreciate your feedback regarding the room and breakfast options, and we’re sorry to hear that they didn’t meet your expectations. Your comments are valuable, and we’ll use them to improve our offerings. We hope to have the opportunity to welcome you back for an even better stay in the future!

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其他网络用户评价我们的酒店

  • 1,199 评论 9.7/10 位置
  • 1,186 评论 7.8/10 房间
  • 1,146 评论 8/10 服务
  • 23 评论 8.1/10 上网
  • 550 评论 7.1/10 清洁度
  • 486 评论 6.7/10 早餐
  • 449 评论 9.4/10 沙滩

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。