Borgobianco Resort/Spa Polignano - MGallery Coll. 5 星

An amazing hotel made so by the courteous and helpful staff. Truly they treat all visitors as family with respect and care. Staff members would go out of their way to provide superlative service each of our five days staying with them. They remembered likes and dislikes and anticipated our needs. You can’t ask for more. As for the rooms and decor and setting, all were excellent. Our particular favorite was the plaza in the center of the hotel. Morning, noon and night, it was a wonderful location to sit and relax and enjoy the memories of the day touring. The restaurant served amazing choices of cuisine prepared and presented with class and distinction. Having travelled the USA and Europe as well as northern Italy, this shines bright as a don’t miss destination. Thanks to Danilo, Simone, Frederica, Fabio and all of the staff who made this such an amazing experience. God bless and ciao! Rodger A. Pelagalli

Very good for a four star hotel ( but if claiming 5 star then maybe not, unless different standards in Italy). Beautiful setting and nice rooms (we had a sitting room, porch, and lovely view over the fields to the sea). Pool has chipping paint all over needs a cleaning and repainting, and it would be better if the area that looked to everyone like a hot tub ( everyone approached it and tried it) was heated. Even better if the pool had some solar heating for the shoulder season. I like cold pools but whoa! The restaurants were short staffed? There seemed to be just one senior waiter working very hard and trying to coordinate a whole lot of other staff fumbling around. The one hour a day restriction on use of the gym and spa was annoying especially since hotel was clearly not full. Another thing they don’t tell you in advance is that the shuttle to town does not run nearly often enough or with enough capacity or right to the beach. Taxis are €35 one way for a 15 min trip; €45 after 9 pm. Nor is there any beach set up like some other off-shore hotels I’ve been to. Would stay here again but still people should know about these limitations.

WOW! The photos online don’t begin to capture how beautiful Biancoborgo really is. From the moment we arrived we felt instantly relaxed. The staff are wonderfully attentive, delivering the kind of service you’d expect from a true 5-star hotel. The grounds and rooms are immaculate, and breakfast was outstanding. The pool and pool bar make for a perfectly lazy afternoon, and the complimentary shuttle into Polignano is excellent, frequent enough that you can fully enjoy the town without ever worrying about the drive back. Every team member we met was fabulous, especially Giovanni and the two Federicas at reception, who went above and beyond to help with reservation changes and any questions we had. A genuinely exceptional stay. A great home base if you wanting to explore Puglia. We will be back again

A very good hotel, very comfortable, staff are kind and skillful, great food, great service, great location. Transportation grom downtown and from hotel is sharp and works perfectly.

Beautiful property and wonderful staff. These are some of the nicest people we have ever met in all of our travels. The reception staff is amazing. They went above and beyond to help us with any situation. They orchestrated drivers, dinners, rental car, and even spoke with a local business on our behalf to handle a delivery. They are truly caring people and this made our stay an even greater experience. We would give them more than 5 stars if we could.