宜必思尚品巴黎克利希市政府酒店 3 星

客户意见评级 (ALL 评级) 4.6/5 629 评论

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14 Rue Dagobert, 92110 克利希, 法国

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  • 家庭房可容纳 4 人

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酒店位置

宜必思尚品巴黎克利希市政府酒店

14 Rue Dagobert
92110 克利希
法国

GPS:48.9030484, 2.3052585

电话
传真 +33 1 47 30 05 80

抵达和交通

酒店服务

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酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 100% 无烟酒店

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ALL 评级  4.6/5  629 评论

TripAdvisor 评级  4.5/5  314 评论

卓越奖 2023

Staff are brilliant

Tripadvisor 评级 4.0/5

Jacs2001 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed for 4 nights in the family room on 5th floor, was pleased that sofa bed folded out to 2 separate beds as kids had their own bed. Room was a decent size for us. Breakfast was a very good offering and it set us up nicely each day. Appreciated that it was available from 6am-10am as this was good for both early starts and the days we wanted a bit of a longer lie. We also loved the sweets in reception area that were always available. Location was good, quick walk to metro which had us in the centre of Paris in about 20 mins and also some nice restaurants nearby. Room was cleaned daily and fresh towels provided. Beds were comfortable and lovely and clean. Some small issues - air con wasn’t very good and it was hot for October but we slept with windows open and that was fine (although a bit noisy in the street in the morning). Very slight damp smell but I think this is because the bathroom fan wasn’t working. Could do with a mirror at the desk as was hard to dry hair at plug at the door where the mirror was as hairdryer cord was short and plug was low. Staff could not have been more helpful, every person we came across was helpful and genuine, we really appreciated that. All in all, I would stay here again, we enjoyed our stay. Thanks again to all the lovely staff!

Excellent place to stay in Paris

Tripadvisor 评级 5.0/5

U5520CEjoanc 家庭住宿 - 经 TripAdvisor 认证的评论

This was a delightful hotel in the area of Clichy on the outskirts of Paris. I stayed with 4 other family members for the 2nd week of the Paralympics. The staff were wonderful, helpful and so pleasant to us. Nothing was too much trouble. I would like to give a special mention to Loua, Inesa, Fatima and Rachid who ensured that our stay ran smoothly. The complimentary coffee, tea and sweets in the reception area were a nice surprise and much appreciated. The rooms were spacious and clean and the continental breakfast plentiful. All in all this is a very good hotel to use as a base for a visit to Paris and I would not hesitate to stay here again if the occasion arises. Thanks to all the above mentioned staff who looked after us so well.

Great mid-range hotel

Tripadvisor 评级 4.0/5

Brian O S 经 TripAdvisor 认证的评论

This hotel is well located, not far from the central areas of Paris, but just far enough to get some peace and space. There is a metro station within 5 minutes walk which offers very frequent trains to central Paris. Also there are several cafes, restaurants, shops and bars nearby. We had a car with us and found the hotel parking very helpful, only 18 euros per night. The staff were very pleasant and helpful. The room was spacious by Paris standards, beds comfortable, very clean. One downside is that the air-con is controlled and cannot go any lower than 23 degrees, this was uncomfortably warm for us to sleep. The breakfast was excellent with a selection of fresh fruits, cereals, eggs, pastries, cheeses, ham, juice, teas and coffees - the hotel was busy but the staff worked hard to keep the food and drink supplies refreshed. Also there is cool water and other refreshments available in reception all day. The area around the hotel seemed quite safe to us, even after dark.

Power failure for nearly 2 days ... still no feedback from manager, one month later

Tripadvisor 评级 1.0/5

Diane d 经 TripAdvisor 认证的评论

Stayed here in May with my boyfriend, his daughter and her friend for the Taylor Swift concert. Overall the hotel seemed to be very nice. Reception was friendly, breakfast (the first night) was very good. During the second night there was a power outage. We only realized this the next morning when we arrived in the breakfast room, to find this empty and without breakfast. No pro-active communication from the hotel. When we asked what was going on, they told us there was a power outage which was being worked on. We could have our breakfast in another Ibis around the corner (budget) and it was definitely less good, in a stuffed basement with shouting kids. Less to choose from as well. At night, still no update or no electricity. They kept assuring us things were going to be fixed any time now. Off we went to discover the city. At the end of the day we returned to get ourselves prepared for the concert. Still no power. A cold shower was all we could have, and make-up was applied in nearly dark. Boyfriend stayed in the hotel as he had to work, but again no light nor wifi. In the middle of the night the power finally went on and woke us up. The next morning, no apologies from the hotel. When checking out I demanded a partial refund, since there was absolutely a lack of communication or feeling of responsibility. I totally understand things like these can happen, but it is the way they are dealt with that counts. I did not obtain anything as the receptionist couldn't take such decisions. Instead I got the email address of the manager. It has now been over 5 weeks and I am still waiting for a response, after sending multiple emails. I just called the receptionist who told me he did relaunch the email to the manager, but that it was up to him whether he felt like responding or not. I think itis an absolute disgrace to treat customers this way. I always stayed at Ibis but I will think twice about booking again.

Dear B1405LLRdianed, Thank you for taking the time to share your detailed feedback. I sincerely apologize for the experience you had during your stay and for the delay in addressing your concerns. This does not reflect the level of service we strive to offer our guests. Regarding the power outage, I understand how frustrating and uncomfortable this situation must have been for you, especially during such a special occasion. It’s important to note that this outage affected the entire neighborhood, and the information we received came from the municipal authorities, which unfortunately limited our ability to keep you informed more accurately and in real time. However, I agree that our communication could have been better managed, and I am sorry that this was not the case. I also regret that the breakfast offered in the alternative location did not meet your expectations. Since your stay, we have made changes to improve the variety and quality of the breakfast to better meet our guests' needs. Regarding your request for a partial refund, I apologize for the delay in addressing this matter. I will personally review your emails and ensure that this issue is resolved promptly. You will receive follow-up from me shortly. I understand that this experience has affected your opinion of our hotel, but I hope you will give us the opportunity to make it right. If you choose to stay with us again, I would be happy to offer you a special rate as a gesture of goodwill. Once again, please accept my apologies for the inconveniences you encountered. I hope to resolve this issue to your satisfaction. Best regards,

Great stay!

Tripadvisor 评级 5.0/5

Subodh T 家庭住宿 - 经 TripAdvisor 认证的评论

Very helpful and friendly staff. Breakfast spread was limited but good. A minute's walk away from the metro station. Front desk staff was very welcoming and helped us get around the city as well. Rooms were small but cleaned well everyday. The sofa-cum-bed was a bit creaky but now a show stopper. Overall, we would definitely want to come back here, particularly because of the warm Parisian hospitality of the people who run the place.

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其他网络用户评价我们的酒店

  • 535 评论 9.4/10 位置
  • 559 评论 6.7/10 房间
  • 775 评论 9.7/10 服务
  • 13 评论 7.1/10 上网
  • 538 评论 9.3/10 早餐
  • 235 评论 7.2/10 清洁度
  • 114 评论 8.6/10 性价比
  • 84 评论 8.5/10 食物

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