诺富特雷根斯堡中心酒店 4.5 星

客户意见评级 (ALL 评级) 4.7/5 1,218 评论

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诺富特雷根斯堡中心酒店 - Image 1
诺富特雷根斯堡中心酒店 - Image 2
诺富特雷根斯堡中心酒店 - Image 3
诺富特雷根斯堡中心酒店 - Image 4
Landshuterstrasse 27, 93047 雷根斯堡, 德国

描述

酒店其他优惠

  • 全新的精品酒店

  • 步行 15 分钟即可到达雷根斯堡的老城区，距离火车总站也只有 10 分钟路程

  • 全天候 24 小时均提供免费互联网服务

  • 儿童（最多 2 名 16 岁以下儿童）可免费与父母同住一间客房。

  • 时尚现代的会议室配备最新的办公会议技术设施

我们的客房

酒店位置

诺富特雷根斯堡中心酒店

Landshuterstrasse 27
93047 雷根斯堡
德国

GPS:49.013293, 12.109813

电话
传真 +49 941 78054020

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Gold&Brown

现代风格的装饰使我们的 Gold&Brown 餐厅成为了享受美好时光的理想场所。我们的厨房团队将为您带来精选的地中海东部美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,218 评论

TripAdvisor 评级  4.5/5  66 评论

Positive stay in the Novotel Regensburg

Tripadvisor 评级 5.0/5

Trevor-2338 Couples - 经 TripAdvisor 认证的评论

Originally we booked for just two nights in a standard double room but decided to extend our stay by a further two nights as we enjoyed it so much (both Regensburg and the hotel). The rooms are modern, clean and well equipped but the main reason for the positive review is the staff, be it reception, housekeeping or in the bar and restaurant they are all so helpful and friendly. Car parking was another bonus with easy access and decent sized parking bays.

Dear Trevor-2338, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Novotel Regensburg so much that you extended it. It's great to know that the modern, clean, and well-equipped rooms met your expectations, but we're especially pleased that our staff, from reception to housekeeping and the bar and restaurant, made such a positive impression. We're also glad you found the car parking convenient with easy access and spacious bays. We hope to welcome you back for another great stay in the future! Kind regards, Ibarth Laura, Jun. Front Office Ass. Manager

Very good value for money

Tripadvisor 评级 5.0/5

qpop20 Couples - 经 TripAdvisor 认证的评论

Still new hotel, well equiped, friendly staff and very good breakfast buffet. Price was very good we booked it directly on the hotel web page We returned after a few years and can still recommend it Only drawback is a 15 min walk to the city centre

Dear guest, thank you for your kind review! We're delighted to hear that you found great value during your stay, enjoyed our facilities, and appreciated our friendly staff and breakfast buffet. It’s wonderful to know that you chose to return after a few years and still recommend us. We understand the walk to the city center might be a bit long for some, but we hope the comfort and service made up for it. We look forward to welcoming you again! Kind regards, Ibarth Laura, Jun. Front Office Ass. Manager

Disappointing

Tripadvisor 评级 2.0/5

Shamina M 家庭住宿 - 经 TripAdvisor 认证的评论

Be careful of what lurks behind those doors! From dirty underwear in the cupboard (how was the room cleaned in the first place)! To a locked safe! (Was the room checked at all after check out? )To a manager who rudely asserts that cucumber, peppers and lettuce at breakfast is indeed catering for a paid VEGAN breakfast! A very disappointing visit to this establishment. We further found that booking the same category room does not necessarily yield the same features. My son had a full bathroom with separate shower and bath with a double wash basin. Extra couches. My husband and myself had a bath with overhead shower and a sleeper couch only. Single wash basin in the bathroom. Yet both classified and charged as double executive rooms! All is not what it seems !

Thank you for taking the time to leave your comment. We are sorry that we were not able to convince you with our hotel product & services and our solutions to the challenges you encountered. As already mentioned in the letter accompanying the treatment that we sent to your room after you informed us of the unfortunate circumstance with the safe and the forgotten item of clothing of the last guest, we regret the inconvenience this caused. We had also offered you a move to another executive room. Unfortunately, we have only 2 different executive rooms per floor but only 1 executive room each with the same room layout and therefore we could not offer you the identical layout type on the SAME floor as your traveling son in his executive room. Regarding the breakfast, we would like to mention again that you did not pay for a VEGAN breakfast buffet, but booked the NOVOTEL breakfast buffet, which offers a large selection of vegan options (15 of the over 90 breakfast items are declared as vegan on our buffet), BUT unfortunately we do NOT offer the fried vegetables and mushrooms you vehemently requested. We would therefore like to refrain from saying that our response was in any way rude or derogatory, but was unfortunately only intended to clarify the breakfast structure and services. Once again, we would like to apologize for the inconvenience and would be delighted to welcome you back as guests at our hotel with the information provided here. Kind regards Andre Frank /Ass. General Manager

I recommend!

Tripadvisor 评级 5.0/5

Fearless36551325873 经 TripAdvisor 认证的评论

One of the best hotels I have ever been to, professional service! thanks to Mr. Miled from the reception.🤝🤝🤝 Helpful, nice, friendly. Modern hotel, nice, large, clean rooms. But the service was very nice, most importantly.👍👍👍.....

Dear Guest, Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you had a wonderful experience during your stay at Novotel Regensburg. It's fantastic to know that you found our hotel to be one of the best you've ever been to. We appreciate your kind words about our professional service and are particularly grateful for your recognition of Mr. Miled from the reception. We'll make sure to pass on your compliments to him, as well as the entire team. It's great to hear that you enjoyed the modern hotel, spacious and clean rooms. Providing excellent service and ensuring our guests have a memorable stay is always our top priority. Once again, thank you for your recommendation. We look forward to welcoming you back to Novotel Regensburg for another exceptional experience! Warm regards, Ibarth Laura, Supervisor

Modern and relaxing

Tripadvisor 评级 5.0/5

Jimmy M Couples - 经 TripAdvisor 认证的评论

A bit off the beaten track, about 15 mins brisk walk from the rail station and town centre. It seems to be a brand new hotel. Very quiet, with a spacious lobby and small but well designed rooms. Would certainly visit again, and Regensburg which has a lovely feel.

Thank you for the wonderful review of your stay in our hotel. We hope to accommodate you again in the near future. Kind regards

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 495 评论 9.4/10 位置
  • 671 评论 8.3/10 房间
  • 621 评论 9.2/10 服务
  • 7 评论 9.5/10 上网
  • 518 评论 9/10 早餐
  • 323 评论 9.8/10 氛围
  • 264 评论 8.6/10 清洁度
  • 16 评论 2.3/10 运动休闲

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