ノボテル レーゲンスブルク センター 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,218 件のレビュー

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Landshuterstrasse 27, 93047 レーゲンスブルク, ドイツ

説明

ホテルのその他の情報

  • ブティックスタイルの新しいホテル

  • リーゲンスブルクの旧市街まで徒歩15分、中央駅から10分の場所にあります。

  • いつでも無料のインターネット

  • 親御様と同室に宿泊される場合、16歳以下のお子様2名様までご宿泊が無料になります。

  • 最新の会議技術を備えた、モダンで魅力的なミーティングルーム

当ホテルの客室

ホテル所在地

ノボテル レーゲンスブルク センター

Landshuterstrasse 27
93047 レーゲンスブルク
ドイツ

GPS:49.013293, 12.109813

電話番号
ファックス +49 941 78054020

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Gold&Brown

レストラン「ゴールド＆ブラウン」ではモダンな内装が施されており、楽しい時間を過ごすのに最適な場所です。当レストランチームによる厳選したレバント料理をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,218 件のレビュー

トリップアドバイザーの評価  4.5/5  66 件のレビュー

Positive stay in the Novotel Regensburg

トリップアドバイザーの評価 5.0/5

Trevor-2338 Couples - トリップアドバイザー認証口コミ

Originally we booked for just two nights in a standard double room but decided to extend our stay by a further two nights as we enjoyed it so much (both Regensburg and the hotel). The rooms are modern, clean and well equipped but the main reason for the positive review is the staff, be it reception, housekeeping or in the bar and restaurant they are all so helpful and friendly. Car parking was another bonus with easy access and decent sized parking bays.

Dear Trevor-2338, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Novotel Regensburg so much that you extended it. It's great to know that the modern, clean, and well-equipped rooms met your expectations, but we're especially pleased that our staff, from reception to housekeeping and the bar and restaurant, made such a positive impression. We're also glad you found the car parking convenient with easy access and spacious bays. We hope to welcome you back for another great stay in the future! Kind regards, Ibarth Laura, Jun. Front Office Ass. Manager

Very good value for money

トリップアドバイザーの評価 5.0/5

qpop20 Couples - トリップアドバイザー認証口コミ

Still new hotel, well equiped, friendly staff and very good breakfast buffet. Price was very good we booked it directly on the hotel web page We returned after a few years and can still recommend it Only drawback is a 15 min walk to the city centre

Dear guest, thank you for your kind review! We're delighted to hear that you found great value during your stay, enjoyed our facilities, and appreciated our friendly staff and breakfast buffet. It’s wonderful to know that you chose to return after a few years and still recommend us. We understand the walk to the city center might be a bit long for some, but we hope the comfort and service made up for it. We look forward to welcoming you again! Kind regards, Ibarth Laura, Jun. Front Office Ass. Manager

Disappointing

トリップアドバイザーの評価 2.0/5

Shamina M ファミリー - トリップアドバイザー認証口コミ

Be careful of what lurks behind those doors! From dirty underwear in the cupboard (how was the room cleaned in the first place)! To a locked safe! (Was the room checked at all after check out? )To a manager who rudely asserts that cucumber, peppers and lettuce at breakfast is indeed catering for a paid VEGAN breakfast! A very disappointing visit to this establishment. We further found that booking the same category room does not necessarily yield the same features. My son had a full bathroom with separate shower and bath with a double wash basin. Extra couches. My husband and myself had a bath with overhead shower and a sleeper couch only. Single wash basin in the bathroom. Yet both classified and charged as double executive rooms! All is not what it seems !

Thank you for taking the time to leave your comment. We are sorry that we were not able to convince you with our hotel product & services and our solutions to the challenges you encountered. As already mentioned in the letter accompanying the treatment that we sent to your room after you informed us of the unfortunate circumstance with the safe and the forgotten item of clothing of the last guest, we regret the inconvenience this caused. We had also offered you a move to another executive room. Unfortunately, we have only 2 different executive rooms per floor but only 1 executive room each with the same room layout and therefore we could not offer you the identical layout type on the SAME floor as your traveling son in his executive room. Regarding the breakfast, we would like to mention again that you did not pay for a VEGAN breakfast buffet, but booked the NOVOTEL breakfast buffet, which offers a large selection of vegan options (15 of the over 90 breakfast items are declared as vegan on our buffet), BUT unfortunately we do NOT offer the fried vegetables and mushrooms you vehemently requested. We would therefore like to refrain from saying that our response was in any way rude or derogatory, but was unfortunately only intended to clarify the breakfast structure and services. Once again, we would like to apologize for the inconvenience and would be delighted to welcome you back as guests at our hotel with the information provided here. Kind regards Andre Frank /Ass. General Manager

I recommend!

トリップアドバイザーの評価 5.0/5

Fearless36551325873 トリップアドバイザー認証口コミ

One of the best hotels I have ever been to, professional service! thanks to Mr. Miled from the reception.🤝🤝🤝 Helpful, nice, friendly. Modern hotel, nice, large, clean rooms. But the service was very nice, most importantly.👍👍👍.....

Dear Guest, Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you had a wonderful experience during your stay at Novotel Regensburg. It's fantastic to know that you found our hotel to be one of the best you've ever been to. We appreciate your kind words about our professional service and are particularly grateful for your recognition of Mr. Miled from the reception. We'll make sure to pass on your compliments to him, as well as the entire team. It's great to hear that you enjoyed the modern hotel, spacious and clean rooms. Providing excellent service and ensuring our guests have a memorable stay is always our top priority. Once again, thank you for your recommendation. We look forward to welcoming you back to Novotel Regensburg for another exceptional experience! Warm regards, Ibarth Laura, Supervisor

快適な滞在

お客さまの声 5.0/5

Hiro ファミリー - 確認済みレビュー すべて

建物が新しくスタッフの対応もよく、大変快適に滞在することができました。上層階だったため眺望もよかったです。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibarth Laura, Supervisor

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 495 件のレビュー 9.4/10 ロケーション
  • 671 件のレビュー 8.3/10 客室
  • 621 件のレビュー 9.2/10 サービス
  • 7 件のレビュー 9.5/10 インターネット
  • 518 件のレビュー 9/10 朝食
  • 323 件のレビュー 9.8/10 雰囲気
  • 264 件のレビュー 8.6/10 清潔さ
  • 16 件のレビュー 2.3/10 ウェルネス・温泉エリア

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周辺の他の施設

レーゲンスブルクのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。