Mercure Tamworth 4 звезды

Name: Mercure Tamworth - ALL
Address: Scully Park, Kent Street, PO Box 3040, TAMWORTH, 2340, AU
Telephone: +61267651200
Rating: 4.7

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 243

Гарантия
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Scully Park, Kent Street, PO Box 3040, 2340 TAMWORTH, Australia

Проверка цен

Mercure Tamworth

Отель для путешественников, которым нужны местные и необычные впечатления

Mercure Tamworth offers upscale accommodation for all occasions. Boasting 52 meticulously designed rooms, a corporate meeting room, heated pool and gymnasium, this brand new hotel is a gem in the heart of Tamworth. Connected to West Tamworth League Club, it places you in a hub of entertainment, especially during the Country Music Festival. Surrounded by the picturesque mountains of the North West, the sophisticated hotel offers the best experience for your stay.

We look forward to welcoming you to Mercure Tamworth. If we can assist in making your stay more comfortable, feel welcome to reach out to our friendly reception team +61 2 6765 1200.

Sherrie Lillicrap Управление отелем

Особенности отеля

Quiet location with easy access to major highways and Tamworth city centre.
Direct access to West Tamworth Leagues Club and Scully Park.
Modern leisure area with swimming pool and gym.
Rooms with you in mind - suitable for the corporate traveller and family alike.

Наши номера

Номер

Standard Room 1 King Bed

2 чел. максимум
27 m² / 290 sq ft

Постель 1 x Соединяемые кровати

Номер

Superior Room 1 King Bed

2 чел. максимум
27 m² / 290 sq ft

Постель 1 x Большие двуспальные кровати

Номер

STANDARD FAMILY ROOM, 1 King and 1 Single Size Beds

3 чел. максимум
35 m² / 376 sq ft

Постель 1 x Большие двуспальные кровати и 1 x Односпальные кровати

Номер

SUPERIOR FAMILY ROOM, 1 King and 1 King Zip Beds

4 чел. максимум
40 m² / 430 sq ft

Постель 1 x Соединяемые кровати и 1 x Большие двуспальные кровати

Люкс

STANDARD 2 BEDROOM SUITE, 1 King Bed and 1 King Size Zip Beds

4 чел. максимум
62 m² / 667 sq ft

Постель 1 x Большие двуспальные кровати и 1 x Соединяемые кровати
Номер для людей с ограниченными возможностями

Люкс

SUPERIOR 2 BEDROOM SUITE, 1 King Bed and 1 King Zip Beds

4 чел. максимум
61 m² / 656 sq ft

Постель 1 x Большие двуспальные кровати и 1 x Соединяемые кровати

Люкс

3 Bedroom Suite 3 King Beds

6 чел. максимум
61 m² / 656 sq ft

Постель 1 x Большие двуспальные кровати и 2 x Соединяемые кровати
Номер для людей с ограниченными возможностями

Люкс

SUPERIOR 3 BEDROOM SUITE, 1 King Bed and 2 King Size Zip Beds

6 чел. максимум
61 m² / 656 sq ft

Постель 1 x Большие двуспальные кровати и 2 x Соединяемые кровати

Люкс

STANDARD 2 BEDROOM SUITE, 1 King Bed and 1 King Size Zip Beds

4 чел. максимум
62 m² / 667 sq ft

Постель 1 x Большие двуспальные кровати и 1 x Соединяемые кровати
Номер для людей с ограниченными возможностями

Люкс

3 Bedroom Suite 3 King Beds

6 чел. максимум
61 m² / 656 sq ft

Постель 1 x Большие двуспальные кровати и 2 x Соединяемые кровати
Номер для людей с ограниченными возможностями

Расположение отеля

Mercure Tamworth

Scully Park, Kent Street, PO Box 3040
2340 TAMWORTH
Australia

GPS:-31.102, 150.917

+61 2 6765 1200

+61 2 6765 1299

TAMWORTH RAILWAY

Railway station

Доступ: 3 km / 1.86 mi 30 min walk / 6 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

TAMWORTH RAILWAY

Railway station

Доступ: 3 km / 1.86 mi 6 min drive

REGIONAL PLAYGROUND

Tourist attraction

Доступ: 2.9 km / 1.8 mi 27 min walk / 5 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

FORUM 6

Cinema district

Доступ: 3 km / 1.86 mi 30 min walk / 6 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

GOLDEN GUITAR

Tourist attraction

Доступ: 3.6 km / 2.24 mi 30 min walk / 6 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

AELEC

Sports centre

Доступ: 4 km / 2.49 mi 30 min walk / 6 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

BOTANICAL GARDENS

Botanical gardens

Доступ: 5.3 km / 3.29 mi 10 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

PEEL RIVER

River

Доступ: 2 km / 1.24 mi 24 min walk / 5 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

SHOPPINGWORLD

Shopping centre/mall

Доступ: 2.4 km / 1.49 mi 28 min walk / 4 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

CBD PEEL STREET

Restaurant and cafe district

Доступ: 3 km / 1.86 mi 30 min walk / 6 min drive

Шатл

Оплачивается отдельно

Шатл по расписанию

Гостиничные услуги

Регистрация заезда с 14:00 - Регистрация выезда до 10:00

При отеле

Бассейн
Парковка
Ресторан
Доступ на инвалидном кресле
Фитнес-центр
Wi-Fi
Кондиционер
Завтрак
Бар
Помещения для деловых встреч
Курение на территории отеля запрещено
Обслуживание в номере

BANJOS FAMILY RESTAURANT

Недоговорная фотография

Banjos Family Restaurant offers a comfortable dining experience. An ideal for the whole family. The menu includes Australian cuisine and traditional comfort food. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

NEROS CAFE

Недоговорная фотография

Open daily until late to satisfy those food cravings, the café offers light meals in a comfortable setting. Enjoy wraps, gourmet salads, burgers, pizzas, coffee, cakes or homemade cookies. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

LEGENDS BAR

Недоговорная фотография

Legends Bar is a great place to relax and enjoy a cool drinks. With sports on the big screen and live music on Friday and Saturday nights, it is the perfect place to be entertained.Operated by West Tamworth League - no AccorPlus discounts apply.

COCKTAIL BAR

Недоговорная фотография

This small intimate Bar is perfect for a cool beer, cocktail or refreshing drink.

Конференции и мероприятия

Количество конференц-залов: 3
Площадь самой большой комнаты: 608 m² / 6544.451 sq ft
Максимальное количество мест: 800
Максимальная вместимость банкетов: 390

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.7/5 Отзывов: 1 243

Рейтинг TripAdvisor 4.5/5 Отзывов: 250

Appalling stay, injured child, overcharged by $1,011, unauthorised deductions from credit card, policy breaches

Veronica C 01.03.2025 Реальные отзывы TripAdvisor

Overcharging, charging without permission, policy breach, injury, no customer service. Dont stay here they take your money change your reservation to suit their own purpose and ruin your trip. We have never had a more appalling experience with a hotel. I had booked 3 nights accomodation for the last weekend in Feb 25, in October last year. In the interim I got a new job and my boss asked me to stay for a meeting in Sydney which meant that my husband had to take the kids alone to Tamworth for one night, and I flew up the next day. I called the hotel to let them know he would be checking in, and I'd arrive a day later. I was informed it was against policy to allow anyone to checkin that wasnt a member on the member rate. I explained it was my husband, and I was coming for 2 of the 3 days of the booking. The reception person told me it was against policy and they must change the booking and book my husband for one night and change my booking to 2 nights. Laughably, this cost Mercure $5 as it was less for less people. They failed to send me a confirmation for the new one night booking and i had to email to request it. When my husband arrived he was told he only had the room for one night and then they needed to move rooms the next day. He was told it was a better room, which was untrue. My husband requested one room the entire time and he was told no. Then preparing for bed our daughter cut her arm on a sharp ledge in the bathroom. The next day my husband had to get up earlier to change rooms despite having to take the kids to their sport and work. He came back to the hotel and was told he had to pay for the next 2 nights (despite the room not being in his name - against policy, but OK when it suits Mercure), they then charged him for the full amount of our original three night booking, which he didnt realise as he was so stressed trying to work and run around. I came to Tamworth late in the day and realised the issue and demanded immediate refund, while the reception person claims to have done it immediately, we dont have the refund more than 2 days later. I told her we had a BUPA gift certificate to pay and that i would not be paying that until we were refunded in our account as that was our policy. Today, we were at sport again at 745am and before returning to check out on time, I checked our credit card for the refund (not processed) only to find that I had been charged again to our account. We have now been effectively overcharged by $1011. I asked to speak to the manager repeatedly and the manager was not available. We checked out to get back to the kids sport, then an hour or so later i called the hotel to check if the manager had called back. Apparently they had (and obviously they felt no need to tell me despite having my number) and the staff had been told not to refund anything and the manager would handle everything monday. They have taken our money, injured our child and caused us a bunch of stress and time wasting. Never stay there. Avoid at all costs.

Excellent accommodation

John R 14.11.2024 Реальные отзывы TripAdvisor

Good afternoon, We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Thank you for your comments and we look forward to seeing you again soon. Sincerely, Stephanie Unger Mercure Tamworth

Clean and tidy

Justine M 22.09.2024 Реальные отзывы TripAdvisor

The room was large, clean, but very dark. The brown panelling around the wardrobe & tea/coffed making is very depressing its so dark. The bathroom was immaculate and the shower fabulous. Disappointing that when staying five days there are no draws to be able to unpack. Yes there is hanging space but you don't hang everything up and living out of a suitcase for 5 days is not ideal. The bed was very comfortable.

Dear Pavonine, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth

Could have been better

Geoff E Couples - 09.09.2024 Реальные отзывы TripAdvisor

Stayed in a 1 bed suite with balcony. This room had some weird things going on. The safe in the room would not open. Both doors to the balcony had defective locks. There were no globes in any of the numerous lamps. No cleaning aids or tea towel in kitchen. Bathroom sink plug was jammed open. The hotel was attached to an RSL Club. Food was good. Wifi was good. Shower was good. It is a shame that Mercure’s quality control was lacking, otherwise my rating would be much better.

Good morning, We apologise your stay was not to our usual high standards. The tea towel, clothes and dishwashing liquid is located under the sink in the kitchen and we have maintenance team checking the locks on the balcony. Our bathroom sinks do not have built in plugs however, We have passed this review to senior management to be reviewed. We apologise again and hope your next stay with us is to our high standard. Kind regards, Mercure Tamworth

Great place to stay, staff helpful & friendly.

Stan M Деловые путешественники - 03.09.2024 Реальные отзывы TripAdvisor

Dear Ben, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth

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Рейтинг интернет-пользователей

Другие интернет-пользователи оценили наш отель

222 Отзывов 9.2/10 Расположение
715 Отзывов 9.1/10 Номер
579 Отзывов 9.2/10 Сервис
380 Отзывов 8.7/10 Комфорт
330 Отзывов 9.3/10 Чистота
220 Отзывов 8.9/10 Удобства
111 Отзывов 9.4/10 Атмосфера
68 Отзывов 9.3/10 Бассейн

51 Отзывов 9.4/10 Расположение
163 Отзывов 9.4/10 Номер
162 Отзывов 9.2/10 Сервис
86 Отзывов 9.4/10 Чистота
76 Отзывов 8.8/10 Комфорт
42 Отзывов 8.6/10 Удобства
26 Отзывов 9.2/10 Атмосфера
12 Отзывов 4.2/10 Завтрак

37 Отзывов 9.2/10 Расположение
134 Отзывов 9.4/10 Номер
110 Отзывов 9.1/10 Сервис
58 Отзывов 9.2/10 Комфорт
53 Отзывов 9.2/10 Чистота
32 Отзывов 9/10 Удобства
20 Отзывов 9.3/10 Атмосфера
10 Отзывов 9.4/10 Бассейн

35 Отзывов 9.4/10 Расположение
118 Отзывов 9.3/10 Номер
108 Отзывов 9.4/10 Сервис
54 Отзывов 9.5/10 Чистота
51 Отзывов 8.6/10 Комфорт
36 Отзывов 8.9/10 Удобства
16 Отзывов 9.3/10 Атмосфера
16 Отзывов 9.3/10 Бассейн

6 Отзывов 9.3/10 Расположение
31 Отзывов 9/10 Номер
20 Отзывов 9.3/10 Сервис
16 Отзывов 8.6/10 Комфорт
13 Отзывов 9.4/10 Чистота
8 Отзывов 9.1/10 Удобства

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