Mercure Tamworth 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,212 件のレビュー

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説明

ホテルのその他の情報

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

当ホテルの客室

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ホテル所在地

Mercure Tamworth

Scully Park, Kent Street, PO Box 3040
2340 TAMWORTH
Australia

GPS:-31.102, 150.917

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,212 件のレビュー

トリップアドバイザーの評価  4.5/5  248 件のレビュー

Clean and tidy

トリップアドバイザーの評価 4.0/5

Justine M トリップアドバイザー認証口コミ

The room was large, clean, but very dark. The brown panelling around the wardrobe & tea/coffed making is very depressing its so dark. The bathroom was immaculate and the shower fabulous. Disappointing that when staying five days there are no draws to be able to unpack. Yes there is hanging space but you don't hang everything up and living out of a suitcase for 5 days is not ideal. The bed was very comfortable.

Dear Pavonine, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth

Could have been better

トリップアドバイザーの評価 3.0/5

Geoff E Couples - トリップアドバイザー認証口コミ

Stayed in a 1 bed suite with balcony. This room had some weird things going on. The safe in the room would not open. Both doors to the balcony had defective locks. There were no globes in any of the numerous lamps. No cleaning aids or tea towel in kitchen. Bathroom sink plug was jammed open. The hotel was attached to an RSL Club. Food was good. Wifi was good. Shower was good. It is a shame that Mercure’s quality control was lacking, otherwise my rating would be much better.

Good morning, We apologise your stay was not to our usual high standards. The tea towel, clothes and dishwashing liquid is located under the sink in the kitchen and we have maintenance team checking the locks on the balcony. Our bathroom sinks do not have built in plugs however, We have passed this review to senior management to be reviewed. We apologise again and hope your next stay with us is to our high standard. Kind regards, Mercure Tamworth

Great place to stay, staff helpful & friendly.

トリップアドバイザーの評価 5.0/5

Stan M ビジネス - トリップアドバイザー認証口コミ

Great for us as we are Antique Dealers selling at the Tamworth Fair, held at the same venue as the hotel. Easy access to all the facilities, we parked our van near the entrance on Friday and did not need to move it till we left on Monday morning. Food was great, coffee also. Room was large and clean, bed comfortable. What more could you ask for!!!

Dear Ben, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth

Dirty pool

トリップアドバイザーの評価 3.0/5

Flyinflyout ビジネス - トリップアドバイザー認証口コミ

Everything was ok, but nothing really stood out as different or special. It’s just a place to stay, would I stay again ? probably not. Didn’t appreciate the welcome to country poster in the lift, stick to being a place to stay, most people are sick of being welcomed to their own country everywhere they turn. Car park boom gates didn’t work. Pool was dirty with rubbish floating on water. It’s not heated as they state in the description. League club restaurant next door was disappointing. On the up side, it’s close to Coles and not far from town. No traffic noise from highway.

Dear Sir/Madam, Thank you for your feedback, we continuously aim to improve our offering and guest reviews play a central role in this. From your comments, please see below: - Recognizing our Indigenous culture is something that is extremely important to our organization. A Welcome to Country sign means more to us than a tokenistic gesture, please accept our apologies if this is how you've interpreted it. We are proud employees of many Aboriginal peoples and having their, and other, cultures respected in our workplace is something we prioritize. We are planning to incorporate local Indigenous artwork into our property, and we hope you enjoy seeing that in your future stays. - We have requested an additional maintenance run on the boom gate & pool to attend to the issues you've flagged. - Your general feedback to the restaurant has been provided. - Glad you enjoyed our location. Looking forward to welcoming you again. Best wishes, Mercure Tamworth

Perfect place to stay in Tamworth

トリップアドバイザーの評価 5.0/5

FrequentTraveller189 Solo travel - トリップアドバイザー認証口コミ

I stayed here on my way back to Qld. This is an awesome place to stay in Tamworth. Staff are really lovely. Friendly. And professional. The room was comfortable, bed was perfect. Nothing to complain about in the room. Connected to Leagues Club with drinks, food and pokies! This is definitely the place to stay when visiting Tamworth or just an overnight stay.

Good morning, Thank you for taking the time to leave us a review. We hope to welcome you back again soon. Kind regards, Stephanie Unger Mercure Tamworth

との提携 TripAdvisor

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