Mercure Tamworth 4 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 1.221 recensioni

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Scully Park, Kent Street, PO Box 3040, 2340 TAMWORTH, Australia

Descrizione

I plus dell'hotel

  • Posizione tranquilla con facile accesso alle principali autostrade e al centro di Tamworth.

  • Accesso diretto a West Tamworth Leagues Club e Scully Park.

  • Moderna area svago con piscina e palestra, per rilassarsi e ordinare dal menu a bordo piscina.

  • Camere su misura per te, adatte sia per viaggiatori d'affari che per famiglie.

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Tamworth

Scully Park, Kent Street, PO Box 3040
2340 TAMWORTH
Australia

Coordinate GPS:-31.102, 150.917

Telefono
Fax +61 2 6765 1299

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  1.221 recensioni

Giudizio TripAdvisor  4.5/5  249 recensioni

Excellent accommodation

Punteggio Tripadvisor 5.0/5

John R Recensione certificata TripAdvisor

Excellent modern accommodation. Very clean, excellent bed. Easy access to the club for meals. Appreciated the elevator. Excellent customer relations from front off ice staff. While not close to main part of town it doesn't really matter if you are driving. Couldn't fault it, will return.

Clean and tidy

Punteggio Tripadvisor 4.0/5

Justine M Recensione certificata TripAdvisor

The room was large, clean, but very dark. The brown panelling around the wardrobe & tea/coffed making is very depressing its so dark. The bathroom was immaculate and the shower fabulous. Disappointing that when staying five days there are no draws to be able to unpack. Yes there is hanging space but you don't hang everything up and living out of a suitcase for 5 days is not ideal. The bed was very comfortable.

Dear Pavonine, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth

Could have been better

Punteggio Tripadvisor 3.0/5

Geoff E In coppia - Recensione certificata TripAdvisor

Stayed in a 1 bed suite with balcony. This room had some weird things going on. The safe in the room would not open. Both doors to the balcony had defective locks. There were no globes in any of the numerous lamps. No cleaning aids or tea towel in kitchen. Bathroom sink plug was jammed open. The hotel was attached to an RSL Club. Food was good. Wifi was good. Shower was good. It is a shame that Mercure’s quality control was lacking, otherwise my rating would be much better.

Good morning, We apologise your stay was not to our usual high standards. The tea towel, clothes and dishwashing liquid is located under the sink in the kitchen and we have maintenance team checking the locks on the balcony. Our bathroom sinks do not have built in plugs however, We have passed this review to senior management to be reviewed. We apologise again and hope your next stay with us is to our high standard. Kind regards, Mercure Tamworth

Great place to stay, staff helpful & friendly.

Punteggio Tripadvisor 5.0/5

Stan M Per affari - Recensione certificata TripAdvisor

Great for us as we are Antique Dealers selling at the Tamworth Fair, held at the same venue as the hotel. Easy access to all the facilities, we parked our van near the entrance on Friday and did not need to move it till we left on Monday morning. Food was great, coffee also. Room was large and clean, bed comfortable. What more could you ask for!!!

Dear Ben, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth

Dirty pool

Punteggio Tripadvisor 3.0/5

Flyinflyout Per affari - Recensione certificata TripAdvisor

Everything was ok, but nothing really stood out as different or special. It’s just a place to stay, would I stay again ? probably not. Didn’t appreciate the welcome to country poster in the lift, stick to being a place to stay, most people are sick of being welcomed to their own country everywhere they turn. Car park boom gates didn’t work. Pool was dirty with rubbish floating on water. It’s not heated as they state in the description. League club restaurant next door was disappointing. On the up side, it’s close to Coles and not far from town. No traffic noise from highway.

Dear Sir/Madam, Thank you for your feedback, we continuously aim to improve our offering and guest reviews play a central role in this. From your comments, please see below: - Recognizing our Indigenous culture is something that is extremely important to our organization. A Welcome to Country sign means more to us than a tokenistic gesture, please accept our apologies if this is how you've interpreted it. We are proud employees of many Aboriginal peoples and having their, and other, cultures respected in our workplace is something we prioritize. We are planning to incorporate local Indigenous artwork into our property, and we hope you enjoy seeing that in your future stays. - We have requested an additional maintenance run on the boom gate & pool to attend to the issues you've flagged. - Your general feedback to the restaurant has been provided. - Glad you enjoyed our location. Looking forward to welcoming you again. Best wishes, Mercure Tamworth

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