ibis Baku City

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.199 ulasan

Jaminan Harga
Terbaik
ibis Baku City - Image 1
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64, Khojali avenue, AZ1025 BAKU, Azerbaijan

Deskripsi

Keistimewaan hotel

  • Free WiFi

  • 25 minutes' drive from GYD Int'l Airport

  • Easy access to public transportation

  • Breakfast from 6:30 am to 10:00

  • Laundry and ironing services

Akomodasi kami

Lokasi hotel

ibis Baku City

64, Khojali avenue
AZ1025 BAKU
Azerbaijan

GPS:40.3827581, 49.8752019

Telepon
Fax +994 12 488 89 98

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

URBANFOOD 74

Gourmet? The URBANFOOD 74 welcomes you every evening to revive your taste buds! With its varied, local Azeri menu and buffet, it will meet all your desires!

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.199 ulasan

Peringkat TripAdvisor  4.5/5  44 ulasan

Affordable crash pad

Catatan Tripadvisor 3.0/5

kimwillrule Keluarga - Ulasan TripAdvisor tersertifikasi

Ibis Baku City, Azerbaijan: If you’re avoiding the oligarch bling of the big hotel names such as the Ritz, Marriott and Fairmont, 3-stars Ibis might fit your bill. We had 3 days of exhausting day trips so didn’t mind an affordable crash pad. It lacks the charm of the old city or the chic of the Crescent stretch. Tucked in the embassy area, it’s quiet and easily accessible. Taxi rides are dirt cheap so it’s always easy to call for a taxi via Bolt app. Rooms are small but good enough for 2. There’s a lovely restaurant and bar but we were out till late every night. Breakfast is buffet style with a good spread. We were on the second floor where the gym is, which screams convenience. There are cafes and restaurants in the vicinity for a nice walkabout. Some demerits – staff are utterly grumpy, but I take this as a national cultural phenomenon. There’s no warm greeting, hardly any help and things take a long time. Walls are thin and we were unfortunate to have students banging doors, screaming and yelling all night. Water seep through shower doors and the sockets are stupidly built for the greatest inconvenience. If you’re mostly out and about like us, you wouldn’t mind the inconvenience. #eatstylishtravelstylish

Dear Guest, Thank you for sharing your detailed feedback following your recent stay at ibis Baku City. We appreciate your insights and are pleased to hear that our convenient location and amenities such as our restaurant and gym were suitable for your needs during your exhausting day trips. We apologize for the inconveniences you experienced with our staff demeanor and service speed. Please rest assured that we take your comments seriously and will address these areas with our team to ensure a more welcoming and efficient experience for all our guests. Regarding the noise disturbance and room maintenance issues you encountered, we regret any inconvenience caused. Your feedback helps us identify areas for improvement, and we will work diligently to enhance our facilities to provide a more comfortable stay for our guests. We hope to have the opportunity to welcome you back to ibis Baku City in the future and provide you with an even better experience. Warm regards, Front Office Team.

Beyond expectations

Catatan Tripadvisor 5.0/5

Nuranenur3 Ulasan TripAdvisor tersertifikasi

Staff are really friendly and Hotel is clean and well maintained their cozy bar is really nice . Comparing to Ibis rooms the rooms is big and well maintained the only comment that no international adopters was available but over all i really enjoyed . Thanks Rahil & Safar & Elnur & Hassan & Aga 🤍

Dear Nura, Thank you so much for your wonderful review! We're delighted to hear that you found our staff friendly and our hotel clean and well-maintained. It's great to know you enjoyed our cozy bar and found our rooms spacious and comfortable compared to other hotels. We appreciate your feedback regarding the availability of international adapters. We will look into this to enhance our guests' convenience in the future. It was our pleasure to have you stay with us, and we're thrilled that Rahil, Safar, Elnur, Hassan, and Aga contributed to making your experience enjoyable. We look forward to welcoming you back on your next visit! Best regards, Elmin Ahmadov Guest Service Supervisor

I'm sorry to say that there should have been one masjid room.

Catatan Tripadvisor 3.0/5

Lorenzo I Ulasan TripAdvisor tersertifikasi

First of all, we stayed at the hotel between 13 and 18 May 2024. The first thing I looked at was whether there was a clean masjid room. Unfortunately, I am sorry to say that the masjid room was not built. I hope you will take this article into consideration and build a prayer room in a suitable part of the hotel. As for the employees, they were all friendly, caring and warm-hearted. Especially the friends at the reception, Mr. Bashir, Elmir, Ali and the other restaurant manager and the friends serving there were very friendly. I would also like to thank the housekeeper chief "Mr. Orhan" for his interest and concern.

Dear Guest Thank you for sharing your feedback with us regarding your recent stay at our hotel. We appreciate your valuable insights and apologize for any inconvenience you experienced during your visit. On a positive note, we are delighted to hear that you found our employees to be friendly, caring, and warm-hearted. Your kind words are greatly appreciated, and we will ensure that they are recognized for their exceptional service. Your feedback is invaluable to us as we continuously strive to enhance the guest experience at our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Best regards, Front Office Team.

Room 625

Catatan Tripadvisor 1.0/5

Ferhan H Ulasan TripAdvisor tersertifikasi

I booked a room on 14 May 2024 for one night and was room number 625 the room has very bad smell it’s like unclean bathroom smell (sewage) I approached the receptionist guy name Elmin he claims that he is a supervisor and he never offer any help to me when I want to report the issue. Very bad service, very bad experience. Specially with Elmin.

Thank you for sharing your feedback regarding your stay at ibis Baku City on May 14, 2024. We sincerely apologize for the unpleasant smell you encountered in room 625 and for the lack of assistance you received when reporting the issue. This is not the level of service we aim to provide, and we deeply regret that your experience was affected by these issues. Please be assured that we are addressing the cleanliness problem and will be conducting a thorough review to prevent similar occurrences in the future. Additionally, we are taking steps to ensure our staff provides the highest standard of service and support to all our guests. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another chance to provide you with a better experience. If you have any further concerns or need assistance, please do not hesitate to contact us directly. Best regards, Front Office Team.

Some minor hiccups but a pleasant comfortable stay

Catatan Tripadvisor 4.0/5

Sid S Couples - Ulasan TripAdvisor tersertifikasi

The hotel is modern looking, comfortable and near a few cafes and such likes. We did have a few issues with our check in and then our room but overall a very nice experience. For the check in the computer system wasn’t working so we had to wait for 10 mins before we could check in. Generally not a major issue but it was at 3am so at the time we were eager to just check in. In the room, the room was good sized, modern and comfortable. Unfortunately there was a very strong and fowl smell coming from shower drain. When we first called someone came to fix it however it didn’t get fixed. We called again and then no one came! When we called third time on the next day then they said we don’t think there’s any smell but we can change your room. The new room didn’t have any smell. Other than that a nice pleasant experience. The food at the hotel was good and the breakfast is decent, even for vegetarians like us with a selection of breads, Azerbaijani jams, a couple of hot dishes, fruit, etc.

Dear Sid, Thank you for sharing your feedback with us regarding your recent stay at ibis Baku City Hotel. We appreciate your detailed insights and are glad to hear that overall, you had a pleasant and comfortable experience. We apologize for the minor hiccups you encountered during your check-in process and in your room. Your comments regarding the computer system issue and the unpleasant odor from the shower drain have been shared with our team for immediate action and improvement. We regret any inconvenience these issues may have caused and are grateful for your patience and understanding. We're delighted to hear that you enjoyed the modern and comfortable amenities of our hotel and that you found our food offerings satisfactory, especially as vegetarians. We strive to provide a diverse and delicious selection to cater to all dietary preferences, and we're pleased to hear that you found our breakfast options enjoyable. Once again, we apologize for the inconvenience you experienced and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us directly. Warm regards, Front Office Team.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 430 ulasan 9/10 Lokasi
  • 627 ulasan 7.2/10 Kamar
  • 781 ulasan 8.9/10 Pelayanan
  • 28 ulasan 8.5/10 Internet
  • 324 ulasan 8.7/10 Kebersihan
  • 235 ulasan 8.2/10 Sarapan
  • 200 ulasan 9.8/10 Suasana
  • 130 ulasan 8.3/10 Fasilitas

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