Pullman Lubumbashi Grand Karavia 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 701 件のレビュー

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Pullman Lubumbashi Grand Karavia - Image 1
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55 Route Du Golf, Quartier Golf, Commune De Lubumbashi, 0 LUBUMBASHI, Democratic Repub. of Congo

説明

ホテルのその他の情報

  • Free WIFI throughout the hotel to stay connected

  • 197 rooms with either a view on a lake or on a tropical garden

  • Restaurant with a terrace facing a swimming pool and a Pool Bar, sunbeds, lounges, deckchairs

  • Quiet hotel, close to a 18-hole Golf course, five minutes away from the city center

  • Beauty, Wellness and Massage parlour to treat you to relaxation

当ホテルの客室

ホテル所在地

Pullman Lubumbashi Grand Karavia

55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
0 LUBUMBASHI
Democratic Repub. of Congo

GPS:-11.655877, 27.454753

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LA BONNE TABLE

The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  701 件のレビュー

トリップアドバイザーの評価  4.5/5  341 件のレビュー

2023エクセレンス認証

Top restaurant

トリップアドバイザーの評価 5.0/5

matthieu m トリップアドバイザー認証口コミ

Top restaurant. The food is very good, the service is fast and of high quality. The menu is varied. A chef who is available and attentive to customer expectations. I recommend it. Not forgetting the Sunday buffet with excellent desserts.

Dear Matthieu, We always find it nice to read that our guests went home with great memories from our restaurant and we are very grateful for the time and effort you spent to share your personal experience and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all, specially our Chef Olivier Garrivier. Sincerely,

Nice place

トリップアドバイザーの評価 4.0/5

diegoz81 トリップアドバイザー認証口コミ

Nice place, good drinks, food ok. The best waiters are Christophe and Juvenale! Ask for them if you want a quick and appropriate service! Possibility to buy local SIM card in place. Bring proper brand new USD cash.

Dear Diego, We would like to thank you for the lovely review you shared following your recent visit at Pullman Lubumbashi. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Regards,

New menu

トリップアドバイザーの評価 4.0/5

Ethel D トリップアドバイザー認証口コミ

I went there with a friend to try out the new meal on the menu and it was one of the best meals I’ve had in a while. The cod was well cooked and very delicious, definitely will be going back there again to try new items on their menu.

We would like to express our sincerest gratitude for your kind words toward our new menu. it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.. Regards,

HORRIBLE

トリップアドバイザーの評価 1.0/5

HR786 ビジネス - トリップアドバイザー認証口コミ

Horrible Experience From the time I reached the hotel took my suitcase to the reception, the lady had no clue that how much am paying as I used my 12000 points. The lady was rude telling me let me do my work when I heard her saying the accounts to charge me full amount and I interrupted her correcting her to charge less because they were points. My welcome message was addressed to a different name! The room had mosquitoes and cobwebs and not at all clean. Breakfast staff were least bothered - asked English breakfast tea they said they do not have - so I went back upstairs to my room and took it from the room and showed them here it is to which he was less bothered. This place is falling apart and thank god the new Novotel is opening soon!

Dear HR786, We lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their expérience among us. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Regards

Great 5 star hotel

トリップアドバイザーの評価 5.0/5

Chikwanah トリップアドバイザー認証口コミ

Great hotel with well manicured gardens. Enjoyed my week attending a conference. The staff were attentive but we had a language barrier as I do not speak French. Rooms were clean with all amenities functioning.

Dear Chickanah, We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping and maintenance staff undertakes a thorough cleaning of our installations and rooms on a daily basis in order to guarantee our high standards related to hygiene and Cleanliness which is one of the most important aspects for AccoHotels. Thank you for your insights regarding the service in English and although all of our réceptionists are able to communicate in most of our international guests' languages, we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 88 件のレビュー 5/10 設備
  • 78 件のレビュー 4.3/10 快適さ
  • 64 件のレビュー 5.6/10 清潔さ
  • 63 件のレビュー 8.7/10 朝食

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周辺の他の施設

Novotel Lubumbashi 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 (22 件のレビュー)

At 548 m

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