Mercure Daventry Court Hotel 4 stelle
Giudizio clienti (Valutazione ALL) 3.9/5 497 recensioni
BIRMINGHAM A 48,28km / 30 miglia
LONG BUCKBY A 9,66km / 6 miglia
Coordinate GPS:52.277966, -1.164335
Check-in dalle - Check-out fino alle
Il nostro ristorante offre una varietà di proposte gastronomiche in un ambiente rilassato.
Dotato di 155 camere, l'hotel offre un?ampia tipologia di alloggi tra cui camere ristrutturate, camere comunicanti e con accesso facilitato, tutte con TV a schermo piatto e connessione WIFI gratuita.
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutturePer saperne di più
AVOID AT ALL COSTS -This is more 2/3 ⭐️
Punteggio Tripadvisor 1.0/5
Footprints608024 In coppia - Recensione certificata TripAdvisor
We arrived on a Saturday and we’re due to attend a wedding so we’re in a rush to check in. Now, you’d think this would be manned given that it was midday (peak time for check outs) but it wasn’t. We had to wait 5 mins before anyone came out. We anticipated that we may not be able to check in early which was fine and we were told we could check in a 3pm. The key issue was that receptions should be manned at all times and it wasn’t. Now you’d think perhaps it was peak time and the hotel was busy which was why no one was around to assist us when we arrived. Sadly this was to be a respect performance, staring the very unhelp staff at the hotel Following our return from the wedding (7pm) we proceeded to collect our room key and would you believe it. No one was around to allow us to check in. I asked the bar staff if they could help get someone - their reply “sorry I don’t know where they are, you’ll have to wait” We finally got to check in following another long wait. When we got to the room - I will say that the room was clean. Although very worn down (leaky shower, chipped bath tub and tiles, chipped/damaged cabinets) We were very disappointed with the facilities (not that the staff sign posted any of these) The pool was a bit run down and bust will local patrons. Overall the hotel Felt tired, and it was like staff had given up on even trying to care. There were empty glasses all over the hotel (corridors, lobby, the entrance and the cigarette bibs looked like they hadn’t been emptied for a month) The facilities in the room where also not what you’d expect from a 4 ⭐️ hotel. No free Wi-Fi, no air con, no mini bar of fridge to chill drinks, no extractor fan, no complimentary toiletries and vet hard spring mattress. After our night here we were very keen to check out. And as you might have guessed. There was a queue of people and NO ONE AT THE DESK. Safe to say we’d rather visit a premier in. Next time as in our experience the staff and facilities actually meet expectations. Massive waste of money.
Minor improvements needed
Punteggio Tripadvisor 3.0/5
gem0806 In coppia - Recensione certificata TripAdvisor
The rooms were a nice size in general, just the bathroom was a bit tight, especially for my other half as he is a big build. As well as the rooms could do with a bit of updating and a hot water sign would be beneficial for the bathroom as the water came out really hot. The toilet wouldn't flush normally, so we had to take the lid off to flush. The breakfast was a good selection, but unfortunately there was a problem with the toaster not working properly,which obviously could not be helped.
Dear Gem0806, Thank you for your feedback on our hotel, I am glad that everything generally went well for you. Your feedback will be used in our recently launched continual improvement plan to focus our attention on areas where we can make the guest experience even better. Many Thanks Hollie Gordon Customer Service
Be careful they don’t sting you with a parking fine! NEVER will I stay or recommend this place. Appauling.
Punteggio Tripadvisor 1.0/5
BrummieWest1 In famiglia - Recensione certificata TripAdvisor
I stayed at this hotel for one night for a wedding on 16/07/22. Upon checking in, I wasn’t advised to input my vehicle registration into any computer at reception. Few weeks later received £100 ticket
Dear BrummieWest1 I am so sorry that you have received this notice from our third party car park operator. Please contact us directly on +44 (0) 1327 307 000 or email firstname.lastname@example.org and we can sort this out for you. We do try to make signage as visible as possible but understand that they can be obscured with lots of conference guests Warm regards Hollie Gordon Customer Service
Punteggio Tripadvisor 4.0/5
Cathy L Recensione certificata TripAdvisor
Rooms clean, staff friendly and lovely spa area. Only disappointment was that we booked as a family and ended up with two double bedrooms, no interconnecting rooms were available and we were a few rooms apart. I don't think enough consideration was given to the family composition.
Hello Cathy, Thank you for taking the time to share your feedback following your recent visit and stay with us. I was very pleased to read you enjoyed your stay and in particular the friendly service offered by the team and our leisure club, i do apologise that we had not allocated you inter-connecting bedrooms or rooms next to each other. I very much look forward to welcome you back during your next visit to the area. Yours sincerely Hollie Gordon Admin
Niente di che!
Punteggio Tripadvisor 3.0/5
13Vale85 Affari - Recensione certificata TripAdvisor
Da una catena come il Mercure mi aspettavo di più. Sono stata qui per più settimane consecutive, le camere in cui ho alloggiato erano sempre ampie e pulite, i bagni sarebbero da rifare. Nota dolente, la finestra lasciata aperta dal personale delle pulizie aveva congelato la stanza e per scaldare ho dovuto usare il phon (il riscaldamento non è regolabile facilmente). La colazione è standard, senza particolari specialità da segnalare.
Mi dispiace che tu abbia sentito che c'erano alcuni aspetti positivi del tuo soggiorno che non hanno soddisfatto le tue aspettative. Il responsabile delle pulizie ha chiesto che le sue scuse ti siano state trasmesse per gli eventuali disagi causati dall'apertura della finestra. Apprezziamo la tua condivisione delle tue preoccupazioni e speriamo che nella tua prossima visita il tuo soggiorno sarà uno che ti aspetti dai nostri hotel. Cordiali saluti, Sean Turton General Manager
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Posizione dell'hotel sulla mappa