Mercure Aberdeen Caledonian Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 924

Гарантия
лучшей цены
Mercure Aberdeen Caledonian Hotel - Image 1
Mercure Aberdeen Caledonian Hotel - Image 2
Mercure Aberdeen Caledonian Hotel - Image 3
Mercure Aberdeen Caledonian Hotel - Image 4
10 14 Union Terrace, AB101WE ABERDEEN, United Kingdom

Описание

Особенности отеля

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Наши номера

Расположение отеля

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Телефон
Факс +44 1224 641627

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 924

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 507

Pleasant overnight Stay at Mercure

Примечание: Tripadvisor 4.0/5

Kevin S Couples - Реальные отзывы TripAdvisor

Smooth check in. Comfortable room although it seemed on a bit of a slope. Clean yet compact but served the purpose. Conveniently situated in the centre of town and breakfast was lovely. If being picky there was no socket for charging phone beside bed.

Hello, we very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

Fabulous experience at the Caledonia Mercure in Aberdeen.

Примечание: Tripadvisor 5.0/5

Suzanne F Семьи - Реальные отзывы TripAdvisor

The room was elegant with tremendously high ceilings and beautiful trim everywhere. The window in our room was massive and faced the street which made for a lovely view. Four levels up go the winding wide stairs. There is a general ambiance of royalty. Staff were always cheerful and immediately helpful in any situation. Being from the States means I struggled with the light switches because of how things are wired in the UK. Little things that were not working well in the room were the mini fridge and the remote control for the TV. The arrangement of the rooms and the restaurant area is perfect: coming down stairs leads to the front desk and the entrance to the dining area in a way that is welcoming and comfortable. The delicious breakfast of sunny side up eggs, haggis, beans, etc. is set out in a room tucked in the back through the pub area. The food is not in the same area where you eat. There are plenty of tables and they will arrange them for your group in areas with less traffic. It’s hard to explain you just have to be there.

Hello, we very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

V nice experience!

Примечание: Tripadvisor 5.0/5

U8568TGstuartm Solo travel - Реальные отзывы TripAdvisor

Friendly staff and comfy room! Tasty steak meal in Bistro! Nice Xmas decorations too! Central location. Excellent value at £71 Inc breakfast! Slightly disappointed to be told had to leave breakfast room before 10am for staff to have theirs

Hello, we very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry to hear that's what you were told. This should not have happened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

Unknown Man Entering My Room When In Bed.

Примечание: Tripadvisor 1.0/5

DayTrip65901165087 Реальные отзывы TripAdvisor

At 6:30am a man knocked on my door, which sounded like the receptionist & entered straight away, with a key to my room unannounced, I shouted "WOAH!!!" he followed to say "oh sorry" and left straight away. He did this to another room down the corridor 5 seconds later, I creeped over to my door to hear if he went into another room after maybe mistaking mine. He knocked on another door, I heard a door open & he said "Ohh Sorry" again. After complaining about this matter - as I'm a young female alone in a hotel room, someone knocking on my door at 6:30am never mind being able to access my room without a "hello, come in" or "who is it", is extremely unsettling. After complaining, the matter was then explained by the hotel manager stating that there was a noise complaint & that the man had announced himself before entering my room... 1st of all there was no noise - im a very light sleeper 2nd of all even if there was a noise complain you dont walk straight into someones room! I thought for a second someone had gotten the wrong room & out of coincidence he had gotten access to my room with a similar key card. However he then went and did it down the hall to someone else. I then knew it must have been the receptionist. Lets say a neighbour in a flat was making noise at 6:30am, would you knock & walk straight into their home. No you would knock wait for someone to come to the door & you would speak to them. I was extremely upset when management made up some nonsense of a noise complaint when really I think a staff member was checking for rooms to sleep in after his nightshift. Its extremely disgraceful & hopefully this raises awareness for Mercure staff member to either get trained properly, get their key systems working so multiple keys dont work for the same rooms (if they are covering up some drunk wondered) OR fire the member of staff if he was looking for a place to sleep. I want to raise awareness for this not to happen again but the fact that it happened twice within 10seconds... I appreaciate the offer of a refund however I'd rather raise awareness because if that was a drunk man that walked into my room at 6:30am when im asleep & any incident were to occur due to the lack of security, this would 1000% get more coverage than just your tripadvisor review! Get your staff trained!! I'll forever take a door wedge to every single hotel now because of that morning.

Great location

Примечание: Tripadvisor 3.0/5

935melindaa Solo travel - Реальные отзывы TripAdvisor

I’ve just spent 3 nights here while visiting my daughter who is studying at Aberdeen university. The location of the hotel is excellent on Union terrace gardens with easy transport links, food etc and you can walk easily to many places which was handy. The room I had was ok, it was comfortable but very basic. I was horrified though by the state of the drawers in the room, so dirty and worn out. I normally like to unpacked when I’m travelling but I had to live out of a suitcase this trip. I’ll post photos. The furniture is chipped and bathroom tiles chipped and worn. Service was ok and staff are friendly. My tv remote wasn’t working the first night and got sorted pretty quickly. There were tea and coffee and a kettle in the room which was handy after being out in the cold. On the second day there was no replacement of teabags but I was lucky I had my own so just used that. This is more of a 3 star hotel. I recently stayed at a 4 star Mercure in Hannover which was so much better than this.

Dear Guest, Thank you for your feedback, & choosing to stay with us. We acknowledge your comments about the property being old and we are working in the background with the owners to address this. We do hope to welcome you back to the hotel for a relaxing and enjoyable stay in the near future. Kind Regards, Peter

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Другие интернет-пользователи оценили наш отель

  • 730 Отзывов 9.3/10 Расположение
  • 1 104 Отзывов 6.2/10 Номер
  • 928 Отзывов 9/10 Сервис
  • 15 Отзывов 7.1/10 Интернет
  • 510 Отзывов 5.4/10 Комфорт
  • 402 Отзывов 7.6/10 Завтрак
  • 360 Отзывов 6.4/10 Чистота
  • 294 Отзывов 4.6/10 Атмосфера

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