Mercure Exeter Rougemont Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 594 件のレビュー

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Mercure Exeter Rougemont Hotel - Image 1
Mercure Exeter Rougemont Hotel - Image 2
Mercure Exeter Rougemont Hotel - Image 3
Mercure Exeter Rougemont Hotel - Image 4
Queen Street, EX43SP EXETER, United Kingdom

説明

ホテルのその他の情報

  • Located opposite Exeter Central train station. Within walking distance to the Cathedral.

  • Central location near the High Street, Exeter Underground Passages and University.

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • The hotel offers limited onsite private parking. Subject to availability.

当ホテルの客室

ホテル所在地

Mercure Exeter Rougemont Hotel

Queen Street
EX43SP EXETER
United Kingdom

GPS:50.72575, -3.533418

電話番号
ファックス +44 1392 410237

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

DRAKES

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  594 件のレビュー

トリップアドバイザーの評価  3.5/5  930 件のレビュー

We felt like part of the family!

トリップアドバイザーの評価 5.0/5

Larnefast トリップアドバイザー認証口コミ

I have just stayed at the Mercure Rougemont Exeter hotel for 9 days and all I can say is that it was the most wonderful hotel experience I have ever had. I can honestly say we felt like part of the family while we were there. My colleagues and I were there for work and every single person who works at this hotel was incredible! Jake, the manger was extremely helpful and welcoming, Kara and Rachel on reception, along with all the other front of house team were fabulous! They greeted us every day as friends, nothing was too much trouble and while I was there it was my birthday and they went above and beyond to make me feel special while I was away from home. The team at breakfast and the housekeeping team were lovely and although I was looking forward to getting home, I was also sad to leave the team and the hotel behind. I would fully recommend this hotel to everyone and when I am down in Exeter again I will not be staying anywhere else.

Dear Larnefast Thank you for taking the time in letting us know of your recent enjoyable stay at the Mercure Exeter, Rougemont Hotel for work. I will gladly share your kind words for the team including the three you mentioned by name, this will serve as great motivation for the entire team as we approach the busy Festive season. I was pleased to read that you felt very much at home during your long stay and understand the importance of providing the welcome and service when you are away from home for an extended time. We all very much hope to see you again whether for work or leisure. Kind Regards Mark Postlethwaite

A fabulous stay!

トリップアドバイザーの評価 5.0/5

VMBroadbent Friends getaway - トリップアドバイザー認証口コミ

Beautiful hotel, excellent location and wonderful staff. We didn’t eat there so can’t comment on that. The very friendly and helpful Canadian lady at reception surely upgraded us to a Privilege Room, as we had the most fantastic room at a bargain price! Huge room: robes, slippers, espresso machine, mini-fridge, massive corner bath, plush armchairs - the lot. We called ahead regarding parking and were informed of a party in progress - and alternative parking - but we were lucky enough to get a spot. It was £12.50 for 24hrs, which is very cheap in Exeter. You can come and go but only one charge (my friend had to nip to the office). Yes - it’s a little tired in places, but certainly not shabby - it’s an old building and has great character. There’s a spacious lift. We had no issues with noise (even though we were at the front) and were offered earplugs as the party was pretty loud, but finished at 8. Plenty of hot water, good pressure. Bed was superb, as were the pillows and bedding. Plenty of towels. Temperature was spot on. Good amount of mirrors, lights, surfaces, hanging room, storage and plug points. Ironing board, iron & hairdryer in room. Shame we were there for just one night - but we’re local so will be back! Thank you to all at The Rougemont (especially Ms Canada) for making our stay perfect!

Dear VMBroadbent Thank you so much for your kind words for the team, especially Kara, the helpful Canadian lady at reception you mentioned in your review. We were pleased to read that you had a fabulous stay with us at the Rougemont Hotel and will happily share your review with the entire team as I am sure that this will serve as great motivation for them all. We hope to be able to welcome you back very soon. Kind Regards Mark Postlethwaite

Good solid characterful hotel with friendly staff right opposite station

トリップアドバイザーの評価 5.0/5

Rachel H トリップアドバイザー認証口コミ

Stayed in privilege king room 133 last night. On a rail holiday and it was a useful stopover as right opposite Exeter central station. Had some Accor points accumulated so room was very good value. Really friendly guy greeted us at reception, took a genuine interest in our rail journey. No queue, quick and efficient. There is a lift but our room was easier to access up the extremely grand staircase with a massive stained glass window. The whole foyer was beautiful, felt like going back to the golden age of rail. First floor view across to an office building and to the BBC building on the left. Room itself was immaculate. Coffee pod machine, fridge/minibar (with water only, as I had pre-requested), kettle for tea and a glass bottle of fresh local milk to add. Ironing board, safe and hairdryer in the wardrobe. Soft towels in bathroom, dressing gowns and slippers. Good quality toiletries, cotton buds and shower cap. A little sign saying to ask reception for anything else needed. Bed was comfy, kids sofa bed was ok too. Husband gets very hot so was grateful for the fan he found in the wardrobe. Free welcome drinks with silver accor membership, went to the bar to left of reception, friendly server who was very patient with me sending choices to husband back in room! Beers/cider on tap and bottles, water, soft drinks. No cocktails, fine wines or champagne (not bother me). Didn’t try breakfast as we had an early train. But would definitely stay here again, it was a great hotel.

Dear Mrs B123456789 Thank you so much for all of your kind words for both the team and hotel, and for letting us know of your enjoyable experience staying with us at the Rougemont Hotel in Exeter. I am sure that the whole team will feel motivated in reading your review and that as a team we were able to meet with your expectations in providing the right place and accommodation in a building that has character and history. We look forward in welcoming you back when you next return to the city of Exeter. Kind Regards Mark Postlethwaite

Event

トリップアドバイザーの評価 5.0/5

Brandon C トリップアドバイザー認証口コミ

I hosted an event here and Jake made sure the coffee and teas were always filled up, always made sure I was happy and okay! He helped out with making sure the event was set up properly and was on top form!! Although he was extremely busy still made sure to check on the event and made sure everything was up to standards! Jake is the man 💪🏽🥳

Dear O9061GVbrandonc Thank you for choosing the Mercure Exeter, Rougemont Hotel to host your event as well as your kind words for Jake, the Food and Beverage Manager. We are so pleased to read that the event was such a success and that the team, including Jake ensured that the event went smoothly and that everything met with your expectations. We hope to welcome you back very soon. Kind Regards Mark Postlethwaite

Nice hotel

トリップアドバイザーの評価 5.0/5

Lesleylos トリップアドバイザー認証口コミ

Three nights at this lovely hotel. Location was excellent. Church was amazing. And the hotel staff very attentive to our needs. Would definitely recommend and come back again. Exeter is a wonderful place to visit, quirky shops and lovely lanes for obscure presents.

Dear losgrans Thank you for letting us know of your experience while staying with us for three nights recently at the Rougemont Hotel situated in the heart of Exeter. I will share your kind words with the team as I am sure that this feedback will act as great motivation for them all, and I agree that Exeter is a wonderful place to visit. We hope to see you again sometime in the future. Kind Regards Mark Postlethwaite

との提携 TripAdvisor

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