머큐어 호텔 MOA 베를린 4성

고객 평점 (ALL 평가) 4.6/5 199 리뷰

머큐어 호텔 MOA 베를린 - Image 1
머큐어 호텔 MOA 베를린 - Image 2
머큐어 호텔 MOA 베를린 - Image 3
머큐어 호텔 MOA 베를린 - Image 4

호텔설명

호텔 추가 정보

  • 336개의 객실 및 스위트(일부는 2018년에 새로 단장)

  • 회의실 40개(최대 2400m²) - 위생 표준 및 MOA 안전 인증

  • 170m² 규모의 피트니스 센터

  • BER 공항 및 ICC 전시회 연결, 고속도로/주변 교통 활용

  • 지속 가능한 관광 / 베를린의 고성과자 인증

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호텔 위치

머큐어 호텔 MOA 베를린

Stephanstrasse 41
10559 베를린
독일

GPS:52.532171, 13.344161

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT

Moa Eat에서 고객님들을 모시게 되어 기쁩니다. 일요일과 12월 24~26일, 12월 31일은 휴무입니다. 바에서 스낵 메뉴를 이용하실 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  199 리뷰

TripAdvisor 평가  4.4/5  4,760 리뷰

2025으뜸 시설

Horrible

트립어드바이저 평점 1.0/5

roxanas_12 TripAdvisor 인증 리뷰

The staff at the reception is outstandingly rude. They don’t understand English well or pretend not to, then shout at customers. They treat customers in a horrible way. The food is tasteless, usually cold by the time it is served; the coffee is insultingly bad. The hotel itself is a maze with insufficient signs for finding your way.

That sounds like a frustrating stay, Roxana S, and we’re sorry it felt that way. The impression from our front desk and check-in clearly missed the mark; we’re reinforcing this in our internal training to keep interactions warm and smooth. We also hear you on food temperature and coffee quality. And yes, our layout can feel like a maze—guest feedback is guiding ongoing signage improvements to make navigation clearer. We’d value another chance to host you better next time. Your MOA Hotel-Team

Happy stay with conditions

트립어드바이저 평점 3.0/5

Prosenjit S 비즈니스 - TripAdvisor 인증 리뷰

To many rooms. Finding rooms like a maze game. Cleaning is also ok ok. Room ac also set centrally you doesn’t have any control. No nearby bus stops.

Prosenjit S, thanks for sharing your thoughts. The MOA maze effect is real in such a big house, but we’re working on making orientation easier. Cleaning and the central AC setup clearly left you only half satisfied, which we take on board. And about transport: instead of a bus stop, you’ll find the U-Bahn just 3–5 minutes away, connecting you to all the Berlin highlights. Hope to see you back for a smoother round two Ihr MOA Hotel Team

Good place to sleep

트립어드바이저 평점 4.0/5

Marcin M 비즈니스 - TripAdvisor 인증 리뷰

Comfortable room and bed, nice food, close to the center, some troubles with parking (only one entrance works, don't know why), different numbers of parking and rooms floors don't help.

Thank you, Rosenfield, for sharing your experience. We're glad you found our rooms comfortable and enjoyed our food. We appreciate your feedback on the parking and are working on improving signage for easier navigation. Your MOA Hotel Team

Nice time

트립어드바이저 평점 5.0/5

Benedykt J Couples - TripAdvisor 인증 리뷰

Good location, good food, good conditions. Nice and helpfull people. Room fresh and clean. What else can i say 😀 I'll be back.

Hey Benedykt J, es freut uns riesig, dass Ihnen die Lage, das Essen und die Atmosphäre bei uns so gut gefallen haben. Frische und Sauberkeit sind uns wichtig, und es ist schön zu hören, dass Sie das so empfunden haben. Wir können es kaum erwarten, Sie wieder bei uns willkommen zu heißen! Bis bald, Ihr MOA Hotel Team 🌟

Management needs to get a grip

트립어드바이저 평점 3.0/5

Johnson O 가족 - TripAdvisor 인증 리뷰

While the hotel is great, the service on this trip is below standard, the superior double bedroom was small, could not contain 3 people as claimed. Tea mugs were not replaced by the housekeepers after the 1st set was taken on first day, tea and coffee not replaced, when I asked at 10am on 4th day, the reception told me to wait until between 12pm-2pm when the mini bar team comes around, I then replied that if the mini bar team had done their jobs on the 2nd and 3rd days, we wouldn't behaving this discussion. He knew I was speechless, he then sent someone afterwards. The management needs to improve and I am a regular user of this hotel.

Dear Johnson O, thank you for sharing your experience. We regret to hear about the issues you faced. Your feedback is crucial to us as we strive to improve our service. We hope to deliver a more satisfying experience on your next visit. Your MOA Hotel Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,163 리뷰 9/10 위치
  • 1,426 리뷰 8.3/10 객실
  • 1,018 리뷰 8.5/10 서비스
  • 15 리뷰 7.4/10 인터넷 가격
  • 1,101 리뷰 9.4/10 조식
  • 593 리뷰 8.9/10 청결도
  • 341 리뷰 8.9/10 분위기
  • 293 리뷰 8.1/10 레스토랑

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