毕尔巴鄂阿尔比亚花园美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,869 评论

毕尔巴鄂阿尔比亚花园美居酒店 - Image 1
毕尔巴鄂阿尔比亚花园美居酒店 - Image 2
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描述

酒店其他优惠

  • 您可到水疗中心放松身心。

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

我们的客房

酒店位置

毕尔巴鄂阿尔比亚花园美居酒店

Calle San Vicente 6
48001 毕尔巴鄂
西班牙

GPS:43.263993, -2.92785

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

EL RINCON DE ALBIA

Rincón de Albia 位于酒店三楼,紧挨接待处,带临街露台,是一个安静休闲的放松场所。这里提供午餐和晚餐,菜品丰富。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,869 评论

TripAdvisor 评级  4.0/5  1,087 评论

卓越奖 2024

Mercure Bilbao at the center of it all

Tripadvisor 评级 5.0/5

cecily97 Couples - 经 TripAdvisor 认证的评论

Our stay at the MERCURE BILBAO was wonderful. The location was all a stone’s throw away from the major sites. The Guggenheim museum, Puente Vizcaya, Casco Viejo, Ayuntamiento. You can enjoy Bilbao walking around its major attractions. The staff were friendly and helpful. Nice breakfast good price for their breakfast. 👍🏻👍🏻

Great hotel lovely staff

Tripadvisor 评级 5.0/5

Garrett W 经 TripAdvisor 认证的评论

Lovely hotel, happy to recommend. Rooms lovely as was breakfast. We needed to access an English speaking doctor when we were there and the reception advice was perfect. Went to a local state medical centre, got seen immediately with our blue EU card and no charge for the prescription. Hotel is perfect to access bus to and from airport and metro system is nearby, as are trams.

Dear Guest, Thank you for this wonderful review. We are truly glad to hear that your stay with us left such a positive impression. We are delighted that you enjoyed the comfort of our rooms, the variety of our breakfast buffet, and the helpfulness of our staff. It is reassuring to know that our assistance was valuable during your need for medical services and that our hotel's location provided convenient access to the airport bus, metro, and tram systems. We look forward to seeing you again in the future. Best regards, Sito Pons, General Manager

Great hotel, lovely staff

Tripadvisor 评级 5.0/5

nwukcop Couples - 经 TripAdvisor 认证的评论

The hotel is centrally located and all Bilbao attractions are within easy walking distance. Lovely room, but the view (overlooking a series of apartments) was a bit disappointing. Receptopn staff (especially Pilar) were really helpful, and the ladies working at the bar during the evening (Susana and Joselyne) were absolute diamonds. One thing I would change would be the in-house shower gel/soap - the honey fragrance really isn't masculine at all, and the smell is quite off-putting.

Dear Guest, We sincerely appreciate your feedback on your stay at Mercure Bilbao Jardines de Albia. We are delighted that you had such a wonderful experience at our establishment. It's fantastic to hear that you found our hotel to be excellent. We take great pride in maintaining high standards to ensure our guests' comfort. We are also pleased that you appreciated our team members. Our staff, including Pilar at reception and Susana and Joselyne at the bar, strive to provide exceptional service to all our guests. However, we regret that the view from your room did not meet your expectations. While our central location offers easy access to Bilbao's attractions, we understand that some rooms may have limited views due to the urban setting. Regarding the in-room toiletries, we appreciate your honest feedback about the fragrance. We will take your comments into consideration as we continuously evaluate our amenities to enhance guest satisfaction. Nonetheless, we are thrilled that you found our location ideal. Being within walking distance of Bilbao's main attractions is one of our hotel's key features, allowing our guests to easily explore the city's vibrant culture and landmarks. We hope to have the pleasure of welcoming you back for another stay in the future. Best regards, Sito Pons, General Manager

Second time at the Mercure Bilbao and we will come Back again !

Tripadvisor 评级 5.0/5

RogerR146 Couples - 经 TripAdvisor 认证的评论

Our second Holiday in Bilbao and again we have choosen the Mercure Hotel . The Service ist very good and the Hotel staff at the frontdesk are always friendly and willing to help.Free umbrellas on rainy days. The breakfast is good as well and a Restaurant with nice Bar is open all day on the ground floor. We will come Back again .

Dear Roger, Thank you for your kind feedback. We are thrilled to hear that your stay with us was once again a memorable one. Your kind words regarding our attentive service and the availability of conveniences such as umbrellas during rainy days are appreciated. We are delighted that you enjoyed the breakfast options and found comfort in our restaurant and bar. It's our pleasure to offer a welcoming space and satisfying dining experiences on the ground floor for our guests at any time of the day. We hope to see you again soon for another enjoyable experience. Best wishes, Sito Pons, General Manager

My 2nd time in Bilbao

Tripadvisor 评级 3.0/5

I2008JDadamg 经 TripAdvisor 认证的评论

If you travel a lot and when you come here you see that this is not a 4 star hotel but more 3 star superior. The room and some hotel areas could be also more clean and tidy, however.... I like a lot the location, very central, also the breakfast was tasty and the whole hotel staff was super attentive and friendly. Enjoy!

Dear Guest, Thanks for sharing your experience with us. We are delighted that you appreciated our central location, the variety of our breakfast buffet, and the attentiveness and friendliness of our staff. Our team strives to provide a welcoming atmosphere and a satisfying start to the day with our breakfast offerings. Nonetheless, we regret to hear that certain aspects of your stay did not fully meet your expectations. While we ensure regular upkeep and maintenance, we acknowledge your observations regarding room and hotel area tidiness and will reinforce our efforts to enhance our cleanliness standards. Our hotel was renovated in 2016, and we continuously seek to maintain the quality and comfort expected from a 4-star establishment. Please accept our apologies for any inconvenience this may have caused during your visit. Finally, it is great to hear that the positive aspects of your stay, such as our prime location in the heart of Bilbao, contributed to the enjoyment of your visit. We are just a stone's throw away from Albia gardens, the estuary, and renowned attractions like the Guggenheim Museum, ensuring our guests have the best of the city at their fingertips. We hope to welcome you back. Best wishes, Sito Pons, General Manager

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其他网络用户评价我们的酒店

  • 1,489 评论 9.2/10 位置
  • 1,524 评论 7.3/10 房间
  • 1,459 评论 9.4/10 服务
  • 28 评论 5.3/10 上网
  • 966 评论 6.6/10 舒适度
  • 866 评论 9.3/10 早餐
  • 406 评论 7.4/10 清洁度
  • 252 评论 5.3/10 设施

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