メルキュール ビルバオ ジャルダン デ アルビア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,868 件のレビュー

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Calle San Vicente 6, 48001 ビルバオ, スペイン

説明

ホテルのその他の情報

  • スパでおくつろぎください。

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

当ホテルの客室

ホテル所在地

メルキュール ビルバオ ジャルダン デ アルビア

Calle San Vicente 6
48001 ビルバオ
スペイン

GPS:43.263993, -2.92785

電話番号
ファックス +34 944 35 41 42

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

EL RINCON DE ALBIA

3 階のフロントの隣にあるレストラン「リンコン デ アルビア」（ストリートレベルのテラスあり）は、ゆったりとくつろげる静かな空間です。フルランチとディナーメニューをご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,868 件のレビュー

トリップアドバイザーの評価  4.0/5  1,086 件のレビュー

2024エクセレンス認証

Great hotel lovely staff

トリップアドバイザーの評価 5.0/5

Garrett W トリップアドバイザー認証口コミ

Lovely hotel, happy to recommend. Rooms lovely as was breakfast. We needed to access an English speaking doctor when we were there and the reception advice was perfect. Went to a local state medical centre, got seen immediately with our blue EU card and no charge for the prescription. Hotel is perfect to access bus to and from airport and metro system is nearby, as are trams.

Dear Guest, Thank you for this wonderful review. We are truly glad to hear that your stay with us left such a positive impression. We are delighted that you enjoyed the comfort of our rooms, the variety of our breakfast buffet, and the helpfulness of our staff. It is reassuring to know that our assistance was valuable during your need for medical services and that our hotel's location provided convenient access to the airport bus, metro, and tram systems. We look forward to seeing you again in the future. Best regards, Sito Pons, General Manager

Great hotel, lovely staff

トリップアドバイザーの評価 5.0/5

nwukcop Couples - トリップアドバイザー認証口コミ

The hotel is centrally located and all Bilbao attractions are within easy walking distance. Lovely room, but the view (overlooking a series of apartments) was a bit disappointing. Receptopn staff (especially Pilar) were really helpful, and the ladies working at the bar during the evening (Susana and Joselyne) were absolute diamonds. One thing I would change would be the in-house shower gel/soap - the honey fragrance really isn't masculine at all, and the smell is quite off-putting.

Dear Guest, We sincerely appreciate your feedback on your stay at Mercure Bilbao Jardines de Albia. We are delighted that you had such a wonderful experience at our establishment. It's fantastic to hear that you found our hotel to be excellent. We take great pride in maintaining high standards to ensure our guests' comfort. We are also pleased that you appreciated our team members. Our staff, including Pilar at reception and Susana and Joselyne at the bar, strive to provide exceptional service to all our guests. However, we regret that the view from your room did not meet your expectations. While our central location offers easy access to Bilbao's attractions, we understand that some rooms may have limited views due to the urban setting. Regarding the in-room toiletries, we appreciate your honest feedback about the fragrance. We will take your comments into consideration as we continuously evaluate our amenities to enhance guest satisfaction. Nonetheless, we are thrilled that you found our location ideal. Being within walking distance of Bilbao's main attractions is one of our hotel's key features, allowing our guests to easily explore the city's vibrant culture and landmarks. We hope to have the pleasure of welcoming you back for another stay in the future. Best regards, Sito Pons, General Manager

Second time at the Mercure Bilbao and we will come Back again !

トリップアドバイザーの評価 5.0/5

RogerR146 Couples - トリップアドバイザー認証口コミ

Our second Holiday in Bilbao and again we have choosen the Mercure Hotel . The Service ist very good and the Hotel staff at the frontdesk are always friendly and willing to help.Free umbrellas on rainy days. The breakfast is good as well and a Restaurant with nice Bar is open all day on the ground floor. We will come Back again .

Dear Roger, Thank you for your kind feedback. We are thrilled to hear that your stay with us was once again a memorable one. Your kind words regarding our attentive service and the availability of conveniences such as umbrellas during rainy days are appreciated. We are delighted that you enjoyed the breakfast options and found comfort in our restaurant and bar. It's our pleasure to offer a welcoming space and satisfying dining experiences on the ground floor for our guests at any time of the day. We hope to see you again soon for another enjoyable experience. Best wishes, Sito Pons, General Manager

My 2nd time in Bilbao

トリップアドバイザーの評価 3.0/5

I2008JDadamg トリップアドバイザー認証口コミ

If you travel a lot and when you come here you see that this is not a 4 star hotel but more 3 star superior. The room and some hotel areas could be also more clean and tidy, however.... I like a lot the location, very central, also the breakfast was tasty and the whole hotel staff was super attentive and friendly. Enjoy!

Dear Guest, Thanks for sharing your experience with us. We are delighted that you appreciated our central location, the variety of our breakfast buffet, and the attentiveness and friendliness of our staff. Our team strives to provide a welcoming atmosphere and a satisfying start to the day with our breakfast offerings. Nonetheless, we regret to hear that certain aspects of your stay did not fully meet your expectations. While we ensure regular upkeep and maintenance, we acknowledge your observations regarding room and hotel area tidiness and will reinforce our efforts to enhance our cleanliness standards. Our hotel was renovated in 2016, and we continuously seek to maintain the quality and comfort expected from a 4-star establishment. Please accept our apologies for any inconvenience this may have caused during your visit. Finally, it is great to hear that the positive aspects of your stay, such as our prime location in the heart of Bilbao, contributed to the enjoyment of your visit. We are just a stone's throw away from Albia gardens, the estuary, and renowned attractions like the Guggenheim Museum, ensuring our guests have the best of the city at their fingertips. We hope to welcome you back. Best wishes, Sito Pons, General Manager

4P - product, price, place and my preferred

トリップアドバイザーの評価 5.0/5

tiby2024 Couples - トリップアドバイザー認証口コミ

I have travelled a lot and I see a lot of hotels, but this one has something special. Verry good staff, fresh and good breakfast. But the great surprise was before to leave I had a fast lunch and ordered and ate a burgher. What could be so special to a burgher in a gastronomic city? Well, I dare you to try it. And don't forget to ask a glass of wine. The ladies always are happy to offer the best option.

との提携 TripAdvisor

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