メルキュール ビルバオ ジャルダン デ アルビア 4 つ星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,272 件のレビュー
メルキュール ビルバオ ジャルダン デ アルビア
Calle San Vicente 6
550 m / 0.34 mi 5 min walk / 4 min drive
国際空港 1 - IATA コード
14 km / 8.7 mi 22 min drive
国際空港 1 - 正式名称
14 km / 8.7 mi 22 min drive
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3 階のフロントの隣にあるレストラン「リンコン デ アルビア」（ストリートレベルのテラスあり）は、ゆったりとくつろげる静かな空間です。フルランチとディナーメニューをご用意しています。
life-journey20 Couples - トリップアドバイザー認証口コミ
We had a great 4 night stay. Our Privilege room was really comfortable and we were on a high floor with a nice outlook. The buffet breakfast was fabulous! The window glazing worked well and our room was mostly perfectly quiet -- however on Friday and Saturday nights there is a nightclub across the road on ground level - we didn't hear any music - but you do hear people leaving when the club closes around 5am. If this would bother you I'm sure you could request to be located elsewhere in the hotel. Overall we loved our stay here, and would highly recommend.
Dear Guest, Thanks for this great review and your kind recommendation. We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet. We all look forward to welcoming you back in the future. Kind regards, Sito Pons, General Manager
Anne H Couples - トリップアドバイザー認証口コミ
We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.
Dear Anne, Thank you for taking the time to leave your review. We value your feedback and are delighted to know that you enjoyed so much of our hotel and that your room met your expectations. We are also grateful for your mention of our prime location and the excellent service you received from our team. Thank you for letting us know that you would like to come back to us. We can't wait to see you on your next visit. Kind regards, Sito Pons, General Manager
Great Location, Excellent Hotel
Nonloso Couples - トリップアドバイザー認証口コミ
The hotel is a 10 minute from the centres of both the old and new towns, and a couple of minutes from the river. The "Privilege" room and bed were well appointed and comfortable. The bar is nice and the staff are pleasant and helpful. The only downside was that there is a nightclub in the street below. You can't hear any music but you can hear the kiddies going in and out. We were on the 7th floor with quadruple glazing but could still hear the general hubbub, which went on until 5am! It isn't the hotel's fault and we managed to sleep OK but otherwise I would have given it 5 stars. (We were there on Friday and Saturday night.)
Dear Guest, Thank you for reviewing your stay with us. We appreciate you highlighting our comfortable accommodation; we are pleased you found our rooms equipped with everything you needed. Having such a strategic location may mean that some outside noise may be heard, despite our quality soundproofing. We apologize for any inconvenience. We look forward to welcoming you back on a future visit. Sincerely, Sito Pons, General Manager
Wonderful city hotel lovely decoration
MartiWir0815 ファミリー - トリップアドバイザー認証口コミ
We really enjoyed our stay- welcome, rooms, bar/restaurant, breakfast and location- 15 min stroll to the Guggenheim museums, hotel staff really lovely and garage parking . We really would have enjoyed to stay longer.
Dear Martí, Thank you for this kind review. We are thrilled that everything met your expectations during your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We look forward to welcoming you for another pleasant stay. Best wishes, Sito Pons, General Manager
Shirish_12 ファミリー - トリップアドバイザー認証口コミ
We stayed in. Junior Suite. The only problem was both the rooms had small windows. Nothing to see outside except an alleyway through narrow space. Otherwise room was great. Toilet was spacious. Staff was friendly and cordial. The hotel has a great location. First day we walked to the hotel based on google map directions. It took us on the lower most level and on the other side. It was an access to the Spa. Signage here can be better. We managed to reach third level where reception is located. The reception is accessible from a street on the other side at third level. They have a lounge bar with a limited menu. Restaurant on fourth floor offers only the breakfast. Overall it was a good experience and no problem staying here again when we will visit Bilbao again.
Dear Shirish, Thank you for your review. It's great to know that you found our location to be ideal and you appreciated the high standards of service from our dedicated team. Please be assured that we have noted your feedback and will be sure to take this into consideration as we continue to improve for our guests. Please do not hesitate to get in touch with our team whilst on site, they are more than happy to assist in providing any directions you may require. We hope to welcome you back again soon. Best wishes, Sito Pons, General Manager