美居巴拉瑞特酒店和会议中心 4 星

客户意见评级 (ALL 评级) 4.1/5 93 评论

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613 Main Road, 3350 巴拉瑞特, 澳大利亚

描述

酒店其他优惠

  • Billy's 酒馆全天供应食物。友好轻松的气氛，为您提供舒适的用餐场所。

  • Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.

  • 免费无线网络

  • 酒店坐落在占地 3 公顷的带人工湖的花园中

  • 位置安静，位于疏芬山对面，靠近中央商务区

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酒店位置

美居巴拉瑞特酒店和会议中心

613 Main Road
3350 巴拉瑞特
澳大利亚

GPS:-37.578868, 143.86867

电话
传真 +61 3 5333 3042

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

Azzuri

Billy's 酒馆是休闲用餐的好地方。每日上午 7:00 至 10:00 供应自助早餐。咖啡厅全天开放，供应午餐。Billy's 每日下午 5:30 至晚上 9:00 供应晚餐，提供丰富的地中海菜式。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  93 评论

TripAdvisor 评级  4.0/5  672 评论

Extremely disappointing Mecure hotel

Tripadvisor 评级 2.0/5

Robyn L 经 TripAdvisor 认证的评论

We were allocated Lodge Room #50 at check in. The air con was not working, maintenance called and batteries supplied. These units are very old and we ran the air con for 6 hours to reach 21 deg. The fridge freezer was totally blocked with ice build up which had spewed outside the freezer obstructing the door closure. The mouldy smell in the room was overbearing. No towels in the bathroom and the toilet seat was too small so you were sitting on half the bowl. Tap faucet lifted out of basin. The TV didn't work. The conference facility was utilised 2 nights of our stay and there is no boom gate to restrict attendees at the conference centre from using the Mecure guest parking. It can become very noisy when the conference guest are leaving the hotel. The furnishings are very, very old and outdated. The brick paving paths are subsiding is some areas and are a definite safety issue, especially in the dark. This property is advertised as part of the Accor group and it is not a good representation of the Accor standard we have come to respect. I should have taken the time to research the reviews of this property before locking into a 3 night stay.

Dear Robyn, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We would like to sincerely apologise for the multiple issues you encountered during your visit to our property. Please know that your comments are taken seriously and have already been shared with the relevant teams to ensure immediate attention and long-term improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Ballarat

A pleasant surprise

Tripadvisor 评级 5.0/5

revphillip Couples - 经 TripAdvisor 认证的评论

We were completely amazed by this exceptional property in regional Victoria. For a short stay, we didn't need a particularly fancy hotel but thankfully stumbled upon this wonderful property. The Mercure Ballarat is a destination in itself and everything about it said that the management and staff care. Our staff was as near to perfect as it could have been. The grounds are superb, beautiful and relaxing. The room we had was spacious and comfortable, well-appointed and practical in design. The restaurant meals we had were all exceptionally good and the staff could not have been more attentive or helpful. Special mention to Shiela and Annabel in the restaurant. Can't wait to return.

Fairly average

Tripadvisor 评级 3.0/5

sbj04769 经 TripAdvisor 认证的评论

For a positive, the front desk staff was great -- professional and very people oriented. Not so much the breakfast staff. It's been a couple years, but I've stayed here quite regularly. Saying the buffet breakfast was rather ordinary is a compliment. I had coffee and some bacon, but the other hot entree (eggs) was not edible. Perhaps I was in a different section this time, but I don't remember the rooms being quite so dated and tired.

Room with NO view

Tripadvisor 评级 1.0/5

Traveler37735870311 Couples - 经 TripAdvisor 认证的评论

This is the worst accommodation experience we have had so far in travelling. We booked a lodge room with one king bed for a stopover, and upon check-in, we were given room 78, which turned out to be a small "dungeon" room with tall walls on all sides except for a row of small low windows at the ceiling line along one wall, with absolutely NO view of the outside unless one is over 2m tall, at the end of a damp smelling corridor, and without the chairs and coffee table depicted in the photos of the lodge room. We went back to the reception and demanded for the lodge room with one king bed matching the photos of the lodge room on their website and on our reservation, which we eventually were given room 90, but without any explanations and apology for the earlier "dungeon" room. Nevertheless, room 90 has a large wheelie bin for general waste outside one of its windows beside its door but at least is matching the photos of the lodge room on their website. BUT why would anyone place a large garbage wheelie bin outside a guest room beside the guest room window!!! Upon checkout, I was told the "dungeon" room 78 was meant to be my room upgrade benefit to a Superior Room since I am a gold member of Accor Live Limitless, which is even more shocking. How would anyone classify such a "dungeon" room with less fittings a Superior Room! If such is the standard of a Superior Room at this place, one should really think twice before booking a Superior Room at this place. Absolutely unbelievable treatment for a gold member of Accor Live Limitless, if this is really what they call VIP treatment of Accor Loyalty Member at this motel.

OK stay

Tripadvisor 评级 3.0/5

Jennifer Q 家庭住宿 - 经 TripAdvisor 认证的评论

Had a disabled access room. I would advise that it is not truly accessible. Car parking is under cover, however there is not sufficient room for opening car doors and no access for walkers or wheelchairs to get to the room without going over a concrete car stopper. The toilet is not a standard disabled suite and has 2 small grab rails. Shower also has no grable rail, but it has a wall mounted seat, which was sadly mouldy on the wall stoppers. Breakfast was good & ran well most days. Reception staff were at times confused, as I added an additional night to my stay. The room was serviced most days. However there were 3 of us and I had to ask for an additional towel so we could all shower lol . Lovely surroundings and garden paths. Would have been great if they still had there pool for 38 degree days

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 185 评论 9.2/10 位置
  • 531 评论 5.2/10 房间
  • 269 评论 8/10 服务
  • 18 评论 4.1/10 上网
  • 210 评论 3.7/10 清洁度
  • 98 评论 4.7/10 早餐
  • 87 评论 5.1/10 性价比
  • 30 评论 2.1/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。