ibis Wavre Brussels East 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 227

Гарантия
лучшей цены
ibis Wavre Brussels East - Image 1
ibis Wavre Brussels East - Image 2
ibis Wavre Brussels East - Image 3
ibis Wavre Brussels East - Image 4
Rue Du Manil 91, 1300 WAVRE, Бельгия

Описание

Особенности отеля

  • Free car park, no traffic jam, easy access

  • 15 min walking distance to Walibi & "La Sucrerie" convention center

  • Private car park for guests

  • Early check-in from 09:00

  • Free WIFI

Наши номера

Расположение отеля

ibis Wavre Brussels East

Rue Du Manil 91
1300 WAVRE
Бельгия

GPS:50.70876, 4.608896

Телефон
Факс +32 10 24 36 80

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

BAR

In our bar you can taste some famous Belgian beers. It is open from midday till 1.30AM.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 227

Рейтинг TripAdvisor  4.1/5  Отзывов: 141

Сертификат качества 2024

Poor customer service

Примечание: Tripadvisor 1.0/5

lisa b Реальные отзывы TripAdvisor

My son Stayed at this hotel booked and paid on booking.com then had to pay again when he arrived.This has been on going since August.We have email prove a mistake has been made and again emails go unanswered.Please resolve this matter please.

Dear Lisa B, Thank you for your feedback. I sincerely apologize for the inconvenience your son experienced regarding the payment issue. We take customer service seriously and will review the matter to ensure proper communication moving forward. Best regards, ibis Wavre Brussels East

Terrible

Примечание: Tripadvisor 1.0/5

Dale B Реальные отзывы TripAdvisor

So I booked this on booking.com and paid in advance so when we arrived it should of been quick and easy but that wasn’t the case they asked us to pay again even though I showed them proof I had already paid before arriving, they wouldn’t have that so I paid again as we had no we’re else to sleep and since then I have been fighting to get my money back even though I spoke with the manager and they have agreed that is was a mistake and they would refund me. It’s nearly Christmas now and still no refund and now I am just been ignored so it has put me off booking an ibis hotel again

Dear Mr. Dale, After verification, we can only find one payment under your name. The payment requested upon arrival was based on instructions received from Booking.com; we simply followed the standard procedure. Have you checked whether Booking.com may have charged the amount twice? Additionally, platforms such as TripAdvisor are intended to share a hotel experience. To the best of my knowledge, your stay went very well, and the issue concerns billing rather than the quality of your stay. Receiving such a low rating for a matter for which we are not responsible is frustrating for passionate hoteliers like us, who continuously strive to make our guests as happy as possible. I have sent you a private email in order to resolve this issue. While awaiting your response, I wish you an excellent day.

Terrible

Примечание: Tripadvisor 1.0/5

sahranada Friends getaway - Реальные отзывы TripAdvisor

If you like very salla room even hard to move, go! Yerrible breakfast go! If you want non working shower go! ................ ............................... ............ .. . ...................................................

Hello, Thank you for your comment. After checking our records, we could not find your name in our database. It appears that you may have selected the wrong hotel. We always strive to find solutions when our guests have a negative experience, as their satisfaction is our top priority. Please feel free to contact us directly so we can discuss this further (h9958@accor.com). We remain at your full disposal. Kind regards, ibis Wavre Brussels East

Amazing!

Примечание: Tripadvisor 5.0/5

themB8540CY Семьи - Реальные отзывы TripAdvisor

Booked this hotel through Hotels.com as it was cheaper than booking direct. We arrived and the man at reception, who I presume was the manager, and if not should be, did his up most to welcome myself and my family, he even guided us to a second lift as the main one was being serviced. Being a family of four we were given two interconnected rooms that were comfortable and just what we needed. We could make drinks from the hot water provided in the lobby. Every time we passed reception we had a friendly hello. A school group was staying and at 10.30pm were making lots of noise. I went and spoke to the gentleman at reception and he came back upstairs immediately with me and dealt with the problem. In the morning he checked on us and offered my children a complementary breakfast and myself and wife hot drinks because of the noise the previous night. He asked what we were doing today and when I explained we were going to Walibi theme park, he said leave the car here as it's free and walk the 15 minutes to the park. We did this and it was so stress free and saved us 13euros. All the breakfast staff were cheerful and chatted to my children and couldn't have been nicer, the whole place had a 'family run' feeling about it and we felt well looked after. When we return to the area, we will only stay here in the future

Hello, A heartfelt thank you for your very encouraging review! We always strive to do our best, and your kind words are the most rewarding gift for passionate people like us. We hope to welcome you back soon :) Warm regards, Simon, Hakan, and the entire team at ibis Wavre Brussels East.

Overpriced breakfast

Примечание: Tripadvisor 4.0/5

rav323 Реальные отзывы TripAdvisor

Clean, good for a stopover. Breakfast was poor value - definitely not worth 15€ per person. No one checked anyway who had paid so as a family you could just pay for the adults and let the kids eat some of yours. Or avoid altogether and grab something from the huge supermarket 2 mins down the road.

Dear Rav323, Thank you for your comment. We are sorry if the breakfast price seems excessive, we try to offer the best value for money. And it's true that quality comes at a price. We'd like to put a note on your profile so that we can offer you breakfasts if you come back to us. To do so, please send an e-mail to h9958@accor.com. We can't find your name or room number in your comment. We wish you a nice day. Kind regards. ibis Wavre Brussels East.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 132 Отзывов 8.1/10 Расположение
  • 276 Отзывов 6.8/10 Номер
  • 350 Отзывов 9.5/10 Сервис
  • 154 Отзывов 7.9/10 Чистота
  • 141 Отзывов 7.3/10 Завтрак
  • 7 Отзывов 10/10 Напитки

В сотрудничестве с Trustyou

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