亚勒旺加希尔维伍兹诗铂高级服务公寓

客户意见评级 (ALL 评级) 4.4/5 172 评论

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亚勒旺加希尔维伍兹诗铂高级服务公寓 - Image 1
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银树林大道 40 号, 3730 亚拉沃加, 澳大利亚

描述

酒店其他优惠

  • Exquisitely designed Studio rooms and Apartments with stunning views of Lake Mulwala.

  • Foodie destination offering formal and casual cuisine. Menus feature local, seasonal produce.

  • Infinity pool and Sunset Bar overlooking Lake Mulwala.

  • Sol Wellness Centre

  • Waterfront event destination catering to weddings, private events and conferences.

我们的客房

顶层公寓

三卧湖畔顶层公寓

  • 6 个人最多
  • 155 m² / 1668 sq ft
  • 床上用品 3 x 特大床
  • 景色: 位于湖边

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酒店位置

亚勒旺加希尔维伍兹诗铂高级服务公寓

银树林大道 40 号
3730 亚拉沃加
澳大利亚

GPS:-36.002261, 146.035605

电话
传真 +61 3 5745 9100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  172 评论

TripAdvisor 评级  3.5/5  118 评论

卓越奖 2023

disappointed 5th visit

Tripadvisor 评级 2.0/5

Chapa J 经 TripAdvisor 认证的评论

This is my 5th stay in this hotel, within the last 4 years. Love the location, the cleanliness the calmness. unbeatable. unfortunately the last 2 times we went the service has gone downhill. so i had my booking in accor plus, and when i called the reception a month prior my arrival i was told that my room type wasn’t lakeviews(maybe partial), the girl then she said she can book from there on her end, and make a note for a lakefront room. it was our wedding anniversary. so i specifically said i would want an upstair room, with lakeviews. i canceled my online booking and she booked from her end and i paid for it. upon arriving , the lady who checked in (names sophie) told me the room was a ground floor but lakefront) and i said that i specifically said an upstair room and the last thing i wanted was a ground floor since we are a couple. she then said the booking had no notes, and said there were no other rooms, it was fully booked etc. she then said do you remember who you spoke to etc i said i didn’t then she checked the booking and said she was the one who made my booking and she forgot to make a note on my booking,apologised and said she couldn’t do anything. we were too late to come back to Melbourne and stay else where, i was so so disappointed after all that effort they did not note down my request made a month ago. we checked in there was no effort taken to correct the error. we stayed the 2 nights and checked out. upon checkout i had some dinner bill on my bond, that amount was deducted up to this date no invoice. this is definitely not what you expect when you have planned an anniversary weekend like 4 months in advance. there are plenty of hotels to stay in melbourne yet we travel 4 hours to get there expecting alot more. such as helping a small community, wineries, and us to have something in return. i should say the food is great. staff is okay.. most are lovely. the reception service could definitely improve.

An exception motel on the shore of Lake Malwala

Tripadvisor 评级 5.0/5

Schlepper1939 Friends getaway - 经 TripAdvisor 认证的评论

We stayed here as part of a large tour group and were most impressed with the staff, room and amenities. We had a ground floor room overlooking the lake and it had all the facilities we needed. Being part of a large group, we did not eat in the main restaurant but in a separate function room, so I can’t comment on the food itself, but the menu offered a great choice of meals. Certainly on the list for a future visit.

Modern hotel

Tripadvisor 评级 4.0/5

Lower633 Couples - 经 TripAdvisor 认证的评论

Very modern interesting architecture with use of natural materials. Interesting position on Lake Mulwala. Rooms are a good size, comfortable bed, lovely rain shower. Hotel was very busy during our stay so no upgrade and no late checkout available. Parking is not ideal, no direct access from parking area to room and drop off area is quite a walk away with luggage etc. Restaurant had a good range of meals and drinks were reasonable prices.

Dissapointed.

Tripadvisor 评级 3.0/5

Craig B 经 TripAdvisor 认证的评论

A disappointing experience overall. Just finding reception was a chore in itself. Better/bigger signage would be appreciated. A small sign next to what looks like a wall but is actually a sliding door isn't helpful. The room was pretty good and despite the wind the outlook to the lake was soothing. Unfortunately the chairs provided outdoor were extremely dirty. I can understand if this was fresh bird dropping but these were ingrained into the fabric and the chairs looked as if they hadn't seen a cloth in months. Most disappointing for my wife was the lack of a decent coffee machine. We have paid half of what we paid here for accommodation in other places and a coffee pod machine was always provided, with plenty of pods. Small things like that elevate the user experience. Ate at the Stock & Barrel and the food was bland, tasteless. Unfortunate as I had a recommendation from a local to try it out. Expensive for what it was. Was going to have a $20 Glennfidich 18 year at the end old but decided against it after the disappointment of the meal. We won't be back and I honestly couldn't recommend the Sebel to anyone.

way over priced

Tripadvisor 评级 1.0/5

Road34818742339 经 TripAdvisor 认证的评论

My booking was completely stuffed up. Stayed due to an industry conference. Whoever did my booking was obviously either incompetent or sidetracked when they did it as they got my email and phone wrong so no confirmation sent and nothing discussed when i booked it. i arrived to find out the room rate was $800 a night! What a joke and the staff did not care and would not budge. if i'd refused to pay it they would have charged me for a late cancellation so it was a no win situation. Will never stay there again

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其他网络用户评价我们的酒店

  • 113 评论 8/10 位置
  • 217 评论 8/10 房间
  • 238 评论 7/10 服务
  • 5 评论 0/10 上网
  • 188 评论 6.5/10 食物
  • 100 评论 8.9/10 设施
  • 69 评论 8.4/10 游泳池
  • 56 评论 9.3/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。