The Sebel Yarrawonga Silverwoods

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 172 件のレビュー

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The Sebel Yarrawonga Silverwoods - Image 1
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40 Silverwoods Boulevard, 3730 YARRAWONGA, Australia

説明

ホテルのその他の情報

  • Exquisitely designed Studio rooms and Apartments with stunning views of Lake Mulwala.

  • Foodie destination offering formal and casual cuisine. Menus feature local, seasonal produce.

  • Infinity pool and Sunset Bar overlooking Lake Mulwala.

  • Sol Wellness Centre

  • Waterfront event destination catering to weddings, private events and conferences.

当ホテルの客室

ペントハウス

3 BR Apartment Penthouse Lake Front

  • 6 人/最大
  • 155 m² / 1668 sq ft
  • 寝具 3 x キングサイズベッド
  • ビュー: 湖側

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ホテル所在地

The Sebel Yarrawonga Silverwoods

40 Silverwoods Boulevard
3730 YARRAWONGA
Australia

GPS:-36.002261, 146.035605

電話番号
ファックス +61 3 5745 9100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  172 件のレビュー

トリップアドバイザーの評価  3.5/5  119 件のレビュー

2023エクセレンス認証

Will not stay here again!

トリップアドバイザーの評価 2.0/5

OnAir04388877209 Couples - トリップアドバイザー認証口コミ

This was our third stay at this hotel on 05/12/2024. In 2020 and 2021, we had a great experience, but this time, the service was terrible. I’m a platinum member, and I had a note when I made the booking asking if the room would be upgraded. When I checked in, I noticed that my room hadn’t been upgraded, and the hotel was unusually quiet. I asked again, and after waiting over half an hour, I was begrudgingly granted the upgrade. However, my room was still dusty, even inside the closet. It was a hot day, and we wanted to go to the pool, but we couldn’t find any pool towels anywhere near the pool. We went to the front desk and were told that the towels would be delivered to our room. We went back to our room and waited for 20 minutes, but no one delivered the towels. In fact, the pool towels never arrived during our stay!

disappointed 5th visit

トリップアドバイザーの評価 2.0/5

Chapa J トリップアドバイザー認証口コミ

This is my 5th stay in this hotel, within the last 4 years. Love the location, the cleanliness the calmness. unbeatable. unfortunately the last 2 times we went the service has gone downhill. so i had my booking in accor plus, and when i called the reception a month prior my arrival i was told that my room type wasn’t lakeviews(maybe partial), the girl then she said she can book from there on her end, and make a note for a lakefront room. it was our wedding anniversary. so i specifically said i would want an upstair room, with lakeviews. i canceled my online booking and she booked from her end and i paid for it. upon arriving , the lady who checked in (names sophie) told me the room was a ground floor but lakefront) and i said that i specifically said an upstair room and the last thing i wanted was a ground floor since we are a couple. she then said the booking had no notes, and said there were no other rooms, it was fully booked etc. she then said do you remember who you spoke to etc i said i didn’t then she checked the booking and said she was the one who made my booking and she forgot to make a note on my booking,apologised and said she couldn’t do anything. we were too late to come back to Melbourne and stay else where, i was so so disappointed after all that effort they did not note down my request made a month ago. we checked in there was no effort taken to correct the error. we stayed the 2 nights and checked out. upon checkout i had some dinner bill on my bond, that amount was deducted up to this date no invoice. this is definitely not what you expect when you have planned an anniversary weekend like 4 months in advance. there are plenty of hotels to stay in melbourne yet we travel 4 hours to get there expecting alot more. such as helping a small community, wineries, and us to have something in return. i should say the food is great. staff is okay.. most are lovely. the reception service could definitely improve.

An exception motel on the shore of Lake Malwala

トリップアドバイザーの評価 5.0/5

Schlepper1939 Friends getaway - トリップアドバイザー認証口コミ

We stayed here as part of a large tour group and were most impressed with the staff, room and amenities. We had a ground floor room overlooking the lake and it had all the facilities we needed. Being part of a large group, we did not eat in the main restaurant but in a separate function room, so I can’t comment on the food itself, but the menu offered a great choice of meals. Certainly on the list for a future visit.

Modern hotel

トリップアドバイザーの評価 4.0/5

Lower633 Couples - トリップアドバイザー認証口コミ

Very modern interesting architecture with use of natural materials. Interesting position on Lake Mulwala. Rooms are a good size, comfortable bed, lovely rain shower. Hotel was very busy during our stay so no upgrade and no late checkout available. Parking is not ideal, no direct access from parking area to room and drop off area is quite a walk away with luggage etc. Restaurant had a good range of meals and drinks were reasonable prices.

Dissapointed.

トリップアドバイザーの評価 3.0/5

Craig B トリップアドバイザー認証口コミ

A disappointing experience overall. Just finding reception was a chore in itself. Better/bigger signage would be appreciated. A small sign next to what looks like a wall but is actually a sliding door isn't helpful. The room was pretty good and despite the wind the outlook to the lake was soothing. Unfortunately the chairs provided outdoor were extremely dirty. I can understand if this was fresh bird dropping but these were ingrained into the fabric and the chairs looked as if they hadn't seen a cloth in months. Most disappointing for my wife was the lack of a decent coffee machine. We have paid half of what we paid here for accommodation in other places and a coffee pod machine was always provided, with plenty of pods. Small things like that elevate the user experience. Ate at the Stock & Barrel and the food was bland, tasteless. Unfortunate as I had a recommendation from a local to try it out. Expensive for what it was. Was going to have a $20 Glennfidich 18 year at the end old but decided against it after the disappointment of the meal. We won't be back and I honestly couldn't recommend the Sebel to anyone.

との提携 TripAdvisor

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周辺の他の施設

マントラシェパートン 4.5 星

At 69.828 km

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