Mama Shelter Los Angeles Hollywood 4 つ星

トリップアドバイザーの評価 4.0/5 863 件のレビュー

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説明

ホテルのその他の情報

  • デザイン性の高い客室

  • ハリウッドの丘を 360 度見渡す素晴らしい屋上

  • ウォークオブフェームに近い理想的な場所

  • 自家製のヘルシーな料理

  • 週末はブランチや DJ セットのサービス

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ホテル所在地

Mama Shelter Los Angeles Hollywood

6500 Selma Ave
90028 ロサンゼルス
アメリカ合衆国

GPS:34.099483, -118.331991

アクセスと交通機関

ホテルサービス

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.0/5  863 件のレビュー

Great Location

トリップアドバイザーの評価 3.0/5

AlexJ262 Solo travel - トリップアドバイザー認証口コミ

I stayed here for 2 nights this week. The location is great- one block from Hollywood Boulevard so ideal for sightseeing and visiting bars/ restaurants. Check in wasn't great- very slow and the lady on the front desk was very unfriendly. No acknowledgement of ALL status. There are only 2 elevators, both of which are very slow and there were often long waits. My 2nd floor room was very clean and spacious. The bed was really comfortable, the linen was particularly nice. The ensuite was modern and functional. Housekeeping was a bit lacklustre - on the first night there was no shampoo or conditioner, on the second night, no toiletries whatsoever. The decor wasn't to my taste but it's certainly quirky. There's no coffee maker available, nor anywhere to get one except in the restaurant. The downstairs bar was pleasant although it doesn't on Monday or Tuesday nights. The rooftop is a lovely space with good views and friendly service. It would be nice to have at least one of the bars open later on weekdays. However, the cost for food/ drinks is extremely high even for Hollywood and they add a service charge as well as a health fee (what even is that?) which was also added to the room rate as a tax. All in all, my stay was OK but I don't think I'd return or visit another Mama Shelter based on this experience.

Hi Alex, Mama thanks you for taking the time to leave us your review. We are sorry to hear your experience with us was not up to your expectations. We try to provide all of our visitors with a unique experience and great costumer service. We take all feedback seriously and we appreciate you bringing this to our attention. We hope that you choose to stay with us again in the future so we may deliver a more positive experience.

Terrible sleep due to rooftop party. Receptionist didn’t care at all

トリップアドバイザーの評価 2.0/5

Passport33827538392 Couples - トリップアドバイザー認証口コミ

A rooftop party kept us up until 2am and for some reason the bathroom extractor fan was very loud and wouldn’t shut off… when I told the receptionist in the morning she didn’t care at all, even after noting that my girlfriend is pregnant so we had to sleep in and miss the chance to see a friend.

Mama thanks you for taking the time to give us your feedback. We are sorry to hear your experience with us was not satisfactory. We strive to provide a unique and fun environment to all who visit Mama and we are sorry this was not your case. We aim to give our guests the best service possible and we regret that we did not meet your expectations on this occasion. We hope that despite this event, you will choose to visit us again in the future so we can deliver a more positive experience.

Worst experience ever

トリップアドバイザーの評価 1.0/5

jack1255552 Couples - トリップアドバイザー認証口コミ

Send the email to hotel to request quiet room but never got replied. Music play until 2 am. Music is too loud, and bass shakes the room... Water in refrigerator was opened and used... disgusting!! Only provide 1 small tiny soap, no body wash or shampoo? stayed here for 3 nights and they didn't give me new soap after housekeeping? Terrible stay!!

Thank you for taking the time to share your feedback about your stay at Mama Shelter Hollywood. We are sorry to hear that your recent stay with us did not meet your expectations. We strive to provide our guests with a unique and enjoyable experience, and we regret that we fell short in your case. We take all feedback seriously and appreciate you bringing this to our attention. Thank you for choosing Mama Hollywood.

Good location for exploring LA.

トリップアドバイザーの評価 4.0/5

Watty16 トリップアドバイザー認証口コミ

We booked this hotel for a few nights before our California coastal cruise. It was a great location for us exploring some of the key tourist attractions such as Universal studios, Hollywood boulevard, tour bus pick up point etc . Staff were friendly and helpful. We didn't manage to enjoy the roof bar but seemed popular. Some of the decor was quirky (e.g animation lamps) and some cool things on offer to buy in reception.

Mama thanks you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay with us. We hope we have the pleasure of welcoming you back next time you're in Hollywood. Mama loves you!

Mama Shelter LA

トリップアドバイザーの評価 5.0/5

Gary L Friends getaway - トリップアドバイザー認証口コミ

Was staying next door in the Tommie Hollywood and discovered this when walking by. Fantastic food, a great roof top bar / restaurant and awesome LA vibe. Came here every day afterwards and would highly recommend it. Also a hotel, so will be staying here next time I visit 🫶

Hi Gary, Mama thanks you for taking the time to leave us your feedback. We are happy to hear your enjoyed our restaurant and rooftop bar. We look forward to the possibility of welcoming you to our hotel next time you're in Hollywood. Thank you for choosing Mama Hollywood!

との提携 TripAdvisor

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