Mercure Maurepas Saint Quentin 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 634 件のレビュー

Mercure Maurepas Saint Quentin - Image 1
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Mercure Maurepas Saint Quentin - Image 3
Mercure Maurepas Saint Quentin - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Hotel with the human touch and an on-site bar and restaurant

  • 3229 sq. ft. (300 m²) modular seminar room

  • Fitness room with new equipment and large sauna

  • Private car park with 60 spaces and entrances in front and behind the hotel

当ホテルの客室

ホテル所在地

Mercure Maurepas Saint Quentin

1 Rocade De Camargue
78310 MAUREPAS
France

GPS:48.759426, 1.94565

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE TRANSAT

Le Transat restaurant offers homemade French cuisine. Daily specials from EUR 11.30 and set menus from EUR 15.30. Sunny terrace in summer.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  634 件のレビュー

トリップアドバイザーの評価  3.5/5  298 件のレビュー

Wonderful place.

トリップアドバイザーの評価 5.0/5

David N トリップアドバイザー認証口コミ

Nice and comfortable during my two weeks stay. Manager and the staffs are wonderful and really helpful. The room and bed are spacious. Location is quiet . Transport is great. 5 minutes to shops and 12 minutes to the nearby railway station. Will definitely come again.

Dear David, We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average - really average

トリップアドバイザーの評価 3.0/5

Dxxxxxx ビジネス - トリップアドバイザー認証口コミ

Possibly a poor experience due to the refurbishment work in progress, but aside from a good bed not much to say. Car park full, and it isn't an area I'd want to park my car on the street. Restaurant food dull, bar area uninviting. Breakfast in a conference room, and really poor quality. Surely the one thing you should be able to rely on in France is a good quality croissant and good coffee?

Hello Thank you for your comment. The description you give does not correspond to our establishment. We are not in work and serve breakfast in a dining room. Also, our parking is not on the street so is it possible that you choose the wrong hotel. We invite you to contact us to lift this ambiguity. Kind regards. Jean L Manager

Easy to reach and very simple

トリップアドバイザーの評価 2.0/5

280marcl ファミリー - トリップアドバイザー認証口コミ

The best first... this hotel has very nice staff. They helped us a couple of times and were really good. The rest is below average. The hotel is not in good shape. Things start to get a bit old. The worst was that our son almost got hit by a door of the wardrobe... it almost fell on him!? Will look for another place next time...

Hello Thank you for staying at the Mercure Maurepas Saint Quentin Hotel. A mechanism of the closet door broke during your stay and we sincerely regret it. It's been repaired since. Be assured that we are concerned with the comfort of our customers also your remarks are taken into account. Kind regards. Jean L

Ryder Cup - the manager doesn’t listen

トリップアドバイザーの評価 1.0/5

lolly81_11 ビジネス - トリップアドバイザー認証口コミ

I arrived here on 20th September and I’m here until the 2nd of October as I’m working at the Ryder Cup. On day 1, 6 days ago, I complained at the reception desk that the only English language Channel available, bbc news, was not working. I was told it would be fixed. On Friday, i asked again. Then on Saturday, Sunday, Monday, Tuesday and Wednesday. I keep getting told someone is coming to fix it. I thought putting this negative feedback which I hate doing, might encourage the manager to do something or alert his boss. Saturday and Sunday night, the restaurant was closed..... just bizarre. The staff are really nice, the hotel is clean and the breakfast is decent. But because the management choose to ignore your requests - which you have made 6 times - I’d stay clear. Unfortunately I’m here for another 6 nights 🤦🏻‍♀️

Madam Thank you for choosing the Mercure Maurepas Saint Quentin Hotel for your stay during the Ryder Cup. Please excuse us for this failure on the BBC News channel that occurred unexpectedly as the competition Began. The company responsible for the repair took all this time to rsolve the problem despite our raises and it was only late that the chain was Reinstated. Be assured that we have considered your request from the outset and I beg you, on behalf of the whole team, to forgive us for the Inconvenience. Kind regards.

Lovely stay

トリップアドバイザーの評価 4.0/5

diane n Couples - トリップアドバイザー認証口コミ

We spent a good weekend at theMercure Maurepas Saint-Quentin with Newmarket travel. By looking on the hotel website we were aware the the restaurant was not available. Our Newmarket rep had arranged for a meal to be provided by staff who would work later than they usually did on a Friday. Unfortunately due to travel delays on M25 and security checks at Dover this had to be cancelled because we arrived quite late. The hotel was lovely, staff very helpful, breakfast superb. On our first evening we had a toilet cistern the kept running, and although there was no maintenance people available we were move to a privilege room and given a sincere apology.. We could not have asked for more. Well done Newmarket and Mercure.

Hello Thank you for your comment following your stay at the Mercure Maurepas Saint Quentin. We regret that the delay of travel deprived you of a meal amply deserved after a day of travel. All you have to do is come back so you can taste our Chef's cooking :) Kind regards.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 310 件のレビュー 9.4/10 サービス
  • 183 件のレビュー 7.5/10 快適さ
  • 169 件のレビュー 8.9/10 朝食
  • 90 件のレビュー 8.3/10 清潔さ
  • 11 件のレビュー 2.5/10 バー&飲料

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