Novotel Mohammedia 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 258 件のレビュー

Novotel Mohammedia - Image 1
Novotel Mohammedia - Image 2
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説明

ホテルのその他の情報

  • Brunch every Sunday with fresh, homemade products.

  • 5 meeting rooms and catering areas that can be privatized

  • Newly renovated spa

  • Free WiFi

  • Fitness room

当ホテルの客室

ホテル所在地

Novotel Mohammedia

Angle Boulevard De Fes, Et Mohamed Zerktouni
20800 MOHAMMEDIA
Morocco

GPS:33.707116, -7.39571

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

Espadon du Parc

非契約写真

Choose from the many delicious dishes on the menu, which combines lightness and originality, all the while focusing on seafood. Enjoy fresh, colorful and balanced dishes in a cozy, fun atmosphere.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  258 件のレビュー

トリップアドバイザーの評価  4.0/5  168 件のレビュー

2024エクセレンス認証

Very bad experiance

トリップアドバイザーの評価 1.0/5

Yassine E トリップアドバイザー認証口コミ

I made a reservation with 2 rooms but they told me that there was a mistake and i can get only one room. Me,my wife and 3 kids had to spend a night in one room. It was a nightmare The next day they realised the mistake they did on their part and gave me the second room but the bad attitude and arrogance got even worse. I'm still in the hotel and many bad things happened mainly because of a staff manager whome name and other details will be uncovered when i check out. To be continued...

Up to novotel standard with better staff

トリップアドバイザーの評価 4.0/5

DCapion11 ビジネス - トリップアドバイザー認証口コミ

Rooms are up to Novotel standard , clean, confortable , the bar is very nice with good atmosphere even late , decent buffet breakfast and decent restaurant, but what makes the difference is the service! Great efficient staff at the bar at the restaurant or at the reception special thanks to Asma for her lovely smile and her professionalism!

Dear Mr Denis We very much appreciate your comments regarding your stay at the Novotel Mohammedia. It is always a pleasure to receive positive feedback. I will share your comments with our team. especially Asmae ,I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceeded every expectation

トリップアドバイザーの評価 5.0/5

petripley トリップアドバイザー認証口コミ

Although I have been to Morocco many times, I had never been to Mohammedia. By chance I found Novotel and thought it might be a low key place to spend a week en route to my cottage in Canada from Tokyo. And only 20 minutes by train to Casablanca. And WOW! After almost 48 hours of cancelled flights I arrived with no baggage as the airline had lost it. Over the next six days the staff lent me their own chargers, made telephone calls and kept my spirits high. I had many requests and not once did I feel I was a bother. I cannot thank them enough. Thank you so much Asma, Yousra and Rind. True professionals. Breakfast was busy but very nice. Sandrine although extremely busy was a joy. There was a wide choice of pastries, hot dishes, Moroccan sweets etc.Only complaint, the pastilles were excellent but not offered every day. I didn't use the spa but the interior pool gets sunshine all afternoon and there is food service I didn't use it but the young men there always had a warm greeting and smile. I felt valued. I am an early riser and often had a cigarette around 530. The guards were without fail incredibly polite. The same goes for the bar staff. So totally excellent experience. Mohammedia is not really a tourist destination but the beach vibe is nice, lots of relaxed local seafood places, a kashbah which real locals frequent and no rip offs or overcharging. In other words, a wonderful place to go. Well done everyone. You made what could have been a nightmare a wonderful experience. Btw. I popped into the IBIS as well to ask info. They gave me a wonderful solution to my problem. So kudos to Accor's other property as well. I love Accor's European personal touch. Please never become an American business model clone.

Dear Mr Peter , Novotel Mohammedia appreciate very much your comments regarding your stay . It is always a pleasure to receive positive feedback. I will share your comments with our team on every department including ibis reception team and will not forget specially Sandrine , I am sure that your wonderfull feedback will serve as an encouragement to all of our staff as we strive to continuously improve our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nightmare at Mohamedia

トリップアドバイザーの評価 1.0/5

Go59201960867 トリップアドバイザー認証口コミ

Nightmare !!! 1 st I arrive with everything paid and they say is overbooking that I need to wait , after 2 hours waiting and after some people make check in after me that get me a room ! Not even a glass of water they offer me . Last night I ask for room service , and after 2 hours nothing ! Call to reception ask what happens and don’t know ! Not a work say sorry ! I was in almost 400 hotels THIS WAS THE WORST PLACE TO BE ! Professionalism ZERO !

Good breakfast and pleasant ambiance

トリップアドバイザーの評価 4.0/5

Passport37484099081 トリップアドバイザー認証口コミ

The buffet breakfast is good and one can order an omelette or fried eggs. The service is also good, with Sandrine the waitress is always available to assist. The rooms are in a good condition and there is a nice swimming pool.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 41 件のレビュー 5.6/10 設備

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