Jules César Hotel & Spa Arles - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.6/5 715 评论

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9 Boulevard des Lices, 13200 阿尔勒, 法国

描述

酒店其他优惠

  • 是游览历史悠久的小镇中心的门户

  • 在 Lou Marquès 餐厅品尝顶级美食

  • 水疗中心和健身中心

  • 3 间会议室

  • 由必维国际检验集团颁发的"安心悦界"认证

我们的客房

酒店位置

Jules César Hotel & Spa Arles - MGallery Collection

9 Boulevard des Lices
13200 阿尔勒
法国

GPS:43.674854, 4.62865

电话
传真 +33 4 00 00 00 00

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  715 评论

TripAdvisor 评级  4.1/5  982 评论

卓越奖 2024

Good

Tripadvisor 评级 4.0/5

Escape34007 Couples - 经 TripAdvisor 认证的评论

A nice hotel in a very central area to all sites . The decor is eclectic not everyone taste. The staff were pleasant a very special mention to Mellisa at the bar who went out of her way to make our stay enjoyable. Overall I recommend this hotel in Arles and would stay here again.

Remarkable hotel staff and amenities in a delightful town (just an extra day to leave after market day).

Tripadvisor 评级 4.0/5

Dallym959 Couples - 经 TripAdvisor 认证的评论

Maybe it deserves 5 stars but we were annoyed when we realised the hotel was part of the Accor group and we were not allowed to use my spouse’s membership to accrue points. That said, we enjoyed the hotel very much and felt the service was remarkable. Saturday is market day in Arles, just out side the hotel. Vehicular traffic is not possible so the staff escorted us around the back and checked on us while we were waiting. Remarkable. The restaurant food and service, room,wifi and bed were excellent and the hotel position next door to the tourist office was handy. The town itself is delightful.

Disappointing Experience – Not Recommended

Tripadvisor 评级 2.0/5

S8918VZ_ Friends getaway - 经 TripAdvisor 认证的评论

The "Julius Caesar" hotel may look impressive from the outside, and the lobby and bar are indeed stylishly designed, offering a unique and artistic atmosphere. However, there is absolutely no connection between these public spaces and the disappointing condition of the rooms. The room décor ranges from something resembling a bordello to a stark, cold hospital-like feel. The overall atmosphere is gloomy, the minimalist design is uncomfortable, and no sense of luxury or indulgence Hot water was limited, the bathrooms were extremely basic, and the furnishings were outdated and sparse. The service was equally disappointing – the front desk staff, particularly David, showed no willingness to assist or make our stay pleasant. We received no information about the area, and not even a welcoming smile. The hotel is not located in the city center out of the old town, but rather in a less attractive area. There are far better and more pleasant hotels in the vicinity. We wanted to leave, but found out that the booking policy is very strict – no cancellations or refunds allowed. Only upon checkout did we learn that breakfast is not included and costs an additional €25 per person. There was also an extra charge for having our luggage brought to and from the room. In summary – a very disappointing experience. Not recommended and definitely not worth the price.

Dear Guest, Thank you for taking the time to share your feedback. While we deeply regret that your experience did not meet your expectations, we appreciate the opportunity to respond and clarify a few points. You rightly note the uniqueness of our lobby and bar — spaces that reflect the artistic vision of Christian Lacroix, who reimagined this former 17th-century convent with bold and theatrical flair. That spirit continues throughout the hotel, including the rooms, which embrace contrasting moods and styles — sometimes surprising, often unconventional, but always intentional. We understand that such a strong design identity may not appeal to all tastes, especially for guests seeking more traditional luxury aesthetics. As for the room and bathroom amenities, please rest assured that we meet the requirements of a 5-star classification, with regular quality checks. That said, your remarks regarding the hot water and furnishing will be reviewed with our technical and housekeeping teams for follow-up. We are genuinely sorry to read that your interaction with our front desk team was not warm or helpful. This is far from our usual standards of service, and we will speak directly with the team member you mentioned to ensure such impressions are not repeated. Our staff is typically praised for their attentiveness and care, so this feedback will be taken seriously. Regarding location: the hotel is, in fact, located at the entrance of Arles’ old town — a peaceful position just a few steps from the Roman arena and other UNESCO World Heritage sites. We apologize if this was not clear prior to your arrival. Concerning the pricing and cancellation policy, these conditions are always communicated at the time of booking, especially when a non-refundable rate is selected. Similarly, services like breakfast or porterage are optional and clearly detailed on our website and partner platforms. Still, we understand that unexpected charges can feel frustrating at the end of a disappointing stay. While we regret that your experience did not reflect the indulgence you were hoping for, we hope you’ll allow that many of our guests do find charm, authenticity, and comfort in our singular style and service. With our sincere regards, The Management Hôtel & Spa Jules César – MGallery Collection – Arles

Central hotel location with great amenities and staff!!!!!!!!!

Tripadvisor 评级 5.0/5

publiussulla 经 TripAdvisor 认证的评论

This was a nice place to stay! The rooms was very comfortable! We had stellar service as soon as we got out of the car. They parked the car (for a fee) and gave us flavored water and showed us our room. The hotel is close to all the things in the old town anyone would be interested in seeing. We did that for a couple of hours and walked back to the hotel for some amazing crafted cocktails! We had crepes with the drinks and they were simply delish! I highly recommend staying at this fine establishment!

Excellent hotel in Arles with in wlaking distance of all atractions

Tripadvisor 评级 4.0/5

lucianos838 Couples - 经 TripAdvisor 认证的评论

Old hotel remodeled with a lot of taste. Excellent service and personnel. This should be a 5 star, but i was very displeased with their gym. Apparently, this is a perpetual problem in France even in the best of hotels. The place is, otherwise without reproach.

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其他网络用户评价我们的酒店

  • 371 评论 9.6/10 位置
  • 407 评论 6.2/10 房间
  • 593 评论 9/10 服务
  • 241 评论 7.4/10 氛围
  • 180 评论 7.7/10 早餐
  • 96 评论 6.1/10 运动休闲
  • 83 评论 5.5/10 清洁度
  • 79 评论 7.6/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。