Hotel Mercure Lille Centre Vieux Lille 4성

고객 평점 (ALL 평가) 4.1/5 1,410 리뷰

Hotel Mercure Lille Centre Vieux Lille - Image 1
Hotel Mercure Lille Centre Vieux Lille - Image 2
Hotel Mercure Lille Centre Vieux Lille - Image 3
Hotel Mercure Lille Centre Vieux Lille - Image 4

호텔설명

호텔 추가 정보

  • In the heart of the historic center of Lille: VIEUX-LILLE

  • Private garage with electric car charging stations: 1 Tesla, 1 all vehicles

  • Family rooms

  • Relaxation area on the terrace

  • 400m2 of bright meeting space

숙박

호텔 위치

Hotel Mercure Lille Centre Vieux Lille

27 rue des Tours
59000 LILLE
France

GPS:50.641717, 3.066532

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

TERRASSE DU 27

비 계약 사진

The terrace at no. 27 is a relaxing outdoor space in Vieux-Lille where you can enjoy a fine local beer or wine along with a delicious platter.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,410 리뷰

TripAdvisor 평가  4.0/5  671 리뷰

Great location and friendly and helpful staff

트립어드바이저 평점 4.0/5

FellowTraveler68499 가족 - TripAdvisor 인증 리뷰

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Solid short stay

트립어드바이저 평점 4.0/5

alinovsky Couples - TripAdvisor 인증 리뷰

Solid stay overall. Small room size but had every amenities needed (tea kettle etc). Water was lukewarm though. Would recommend this hotel for its location and parking. Great for first timers in Lille looking to explore the vieux Lille. We also stayed a night at the Gantois 5 star and would prefer to stay at the Mercure for a first time in Lille if limited time in Lille and exploring throughout the day.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Poor quality room in good location.

트립어드바이저 평점 3.0/5

YorkshireFigaro TripAdvisor 인증 리뷰

We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Mercure Lille Centre Vieux-Lille

Check Out Nightmare

트립어드바이저 평점 1.0/5

Michelle L TripAdvisor 인증 리뷰

Basic rooms, paper cups in room. Bed was comfortable and room was kept clean. On check out, we were told by receptionist Last Minute.com hadn't paid for our rooms. We had booked and paid in full in September 22!!;. Receptionist wouldn't take the reference I tried to show her. Had to have an online chat with Last Minute who confirmed they had paid. After an hour of going through the online chat and showing the receptionist this and showing her our booking confirmation from Last Minute did she say all was ok!!! No apology received!!! Our friends were very upset and distressed about this including my husband and I!!! Luckily, our Eurostar was booked for the evening, so we weren't in a rush and felt like we had to pay to get away on time!! Our dealings with Last Minute leading up to this holiday had not been good either!!! We love Lille and Eurostar and will return again BUT we will NOT be staying at this hotel or using Last Minute!

Perfect location

트립어드바이저 평점 4.0/5

Daiva07 Couples - TripAdvisor 인증 리뷰

We spent to nights here as we came for Braderie 2022. The location of the hotel is superb, literally - downtown. As for the room - even being small, it is excellent and surprisingly comfortable. Good choice over the breakfast, very friendly staff.

Dear, We thank you for your comment concerning your stay at the Hôtel Mercure Lille Centre Vieux-Lille. We are delighted to read that you enjoyed your stay and we will share your feedback to our team. As we strive to improve our services, your comments are very important for us to know if we meet your expectations and what we need to work on to make your experience in our establishment perfect from the beginning to the end.. We look forward to welcoming you again in our hotel.. Best regards, Le Mercure Lille Centre Vieux-Lille

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 606 리뷰 9.2/10 위치
  • 759 리뷰 4.8/10 객실
  • 633 리뷰 8.8/10 서비스
  • 469 리뷰 4.5/10 안락함
  • 365 리뷰 8.1/10 조식
  • 257 리뷰 5.5/10 청결도
  • 140 리뷰 4.2/10 분위기
  • 129 리뷰 3.7/10 편의 시설

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