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巴黎阿莱西亚美居酒店 4 星

客户意见评级 4.3/5 2,312 评论

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  • 获得 ALLSAFE 认证标签

  • 整个酒店提供免费无线网络。

  • 酒店经过全新翻修,装饰风格现代而温馨。

  • 靠近公共交通网络(巴士、地铁、电车)。

  • 可快速访问凡尔赛门展览中心和 Saint-Germain-des-Prés 地区。

酒店及周边服务

从 12h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 公共室内停车场 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • PARIS ORLY 付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 干洗/熨烫
餐饮
  • 早餐 付费服务
  • 1 酒吧
  • 客房服务
商务服务
  • 1 会议室
  • 提供复印/打印服务 付费服务

酒店位置

巴黎阿莱西亚美居酒店

185 Boulevard Brune
75014 巴黎
法国

电话: +33145396850

传真: (+33)1/45436564

从 12h00 办理登记入住手续

从 12h00 办理退房手续

  • METRO :  4 PORTE D ORLEANS

  • 乘飞机

    PARIS ORLY 达到 14公里 / 8.7 英里 - 班车服务 付费

  • 乘火车

    MONTPARNASSE 达到 3公里 / 1.86 英里

GPS :48.823818, 2.324083

我们的客房

巴黎阿莱西亚美居酒店设有 91 间设施齐全的舒适客房,这些客房配备空调、免费无线网络、吹风机、迷你酒吧、保险箱、可收看卫星电视频道的液晶电视和奈斯派索咖啡机

酒店餐厅和酒吧

LE BAR

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  • 周五 -
  • 周六 -
  • 周日 -

您的会议和活动

我们的会议室

  • 会议室数量:1

  • 最大面积:20 平方米

  • 最大容量:14 个人

  • 最大宴会容量:14 个人

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巴黎阿莱西亚美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.3/5

2,312 评论

tripadvisor

TripAdvisor 评级 4.0/5

435 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Small rooms but good location

Tripadvisor 评级 5.0/5

Sam A Business - 12/01/2020 经 TripAdvisor 认证的评论

The hotel rooms are a bit on the small side. The television in the room did not have BBC television stations. The location is great for variety of affordable restaurants and good transport links to Paris south, Gare du Nord and CDG airport..

Dear Sam A, Thank you for your very kind review and for choosing the Mercure Paris Alésia for your last visit in the City of lights. We are delighted to read that you loved every single detail of our property. It is also a pleasure to know that you appreciated your room as well as the gracious service delivered by the reception team always starving to provide you with the best service. We hope to welcome you back very soon in our Parisian "Maison". Sincerely,

Great choice

Tripadvisor 评级 4.0/5

laverack2019 Business - 03/11/2019 经 TripAdvisor 认证的评论

The location for the hotel was perfect: very close to metro and tram for accessing the city. The room was comfortable, quiet and very clean. I was travelling alone for part of my stay so the location again was ideal. I would definitely stay there again.

Dear Laverack2019, Thank you for this glowing review and for choosing the Mercure Paris Alésia for your recent stay in Paris. We are delighted to read that you fully enjoyed your experience in our establishment. Thank you also for your compliments from our rooms. We are looking forward to welcoming back very soon.

Good manager + very unfriendly reception

Tripadvisor 评级 3.0/5

Guy G Family - 27/08/2019 经 TripAdvisor 认证的评论

We had a problem with the rooms and the receptionist wouldn't help us and even lied to us. But! The manager was really helpfull, understood and helped us! The rooms are good, breakfast is ok, the hotel hasn't got a parking as in the description is mentioned, but there's a private parking at the corner not from Mercure. It's good, but you have to go with your luggage on the street and it's a little walk. The places by accor app doesn't know the hotel and they don't know anything about the club Accor loyalty program.

Dear Guy G, We thank you for your comment after your stay at the Hotel Mercure Paris Alésia. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. The manager will be very happy to see your comment which puts it particularly in value. it's very strange that our hotel is not on the Accor app. We know the Accor loyalty program by heart and we apply it scrupulously. In the hope of welcoming you again, please believe, Mr. Guy G, in expressing our best feelings.

前台的服务有待改进

客户意见评级 3.0/5

张. 商务住宿 - 24/06/2019 所有已确认评论

Mercure这家的硬件比较新,除了房间不大其他硬件都很到位。而有两个问题需要改进,一是前台的服务态度不好,checkin那天冷冰冰没有任何迎客的热情,而且由于预订时候是订了一个人,临时改成二人入住,前台一名大堂经理非要checkin的时候把第二份城市税缴纳完了才能入住,而且问他why非但不回答还很鲁莽的要求付钱,在巴黎其他酒店都是在checkout的时候付清结算多余费用,从来没碰到过如此傲慢无理的前台,有损雅高集团形象,希望能严惩并加强员工服务意识!二是房间浴室头顶的花洒水太小,而手持的花洒又不能固定在高处墙壁使用,有点鸡肋,忘设计能够改进。三是只有入住第一天有瓶装水,而第二天没有,不知道是忘提供了呢还是怎么,两个人入住两天只赠饮一瓶,服务不符合Mercure四星标准有待改善。

Dear HAI XIA Z., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We always pay the tourist tax at the time of payment. This is a standard procedure that is used by all hotels in the ACCOR group. Once again we are sorry that the welcome is not up to your expectations. You can contact me directly at the following email address so that we can understand in more detail the reasons for your disappointment : di… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas CHAMPEL, Deputy Director Mercure Paris Alesia

1 night stay during the week

Tripadvisor 评级 4.0/5

Relax64085452627 Family - 07/01/2019 经 TripAdvisor 认证的评论

Very nice place to stay for 1 night : easy access and travel by car (close to Peripherique), by metro (line 4) and tramway. The room was confortable, and the only detail to be corrected is the absence of hangers for the towels in the bathroom.

Dear Relax64085452627, We appreciate your comments on your stay at the Hotel Mercure Paris Alésia. It is always a pleasure to receive positive comments. I will share your comments with our team. I am sure these comments will serve as an encouragement to all our staff as we strive to continually improve the quality of our services. the bathroom is in the priorities of improvement for the year 2019. Thank you again for sharing your experience and hope that your next visit will be as enjoyable as the previous one. Regards,

Platinum Elite Accor Benefit

Tripadvisor 评级 1.0/5

Happiness19068198377 Family - 05/01/2019 经 TripAdvisor 认证的评论

I my family and friends booked many room in this period. In my room had not been upgraded because of fully booking. But I just know you change standard policy for Welcome drink for Platinum Elite Accor member I got only one welcome voucher although there are 2 persons in this room. I have stayed in accor hotel for many years but this is the first time that I got 1 voucher. You staff told me this is accor policy.

Dear Happiness19068198377, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.On your next stay even with your platinum status you will once again a single drink per reservation in "welcome drink" because it is the procedure. Some hotels offer two drinks but it is out of ACCOR procedure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Short stay in a comfortable hotel

Tripadvisor 评级 4.0/5

Melazzo Business - 08/10/2018 经 TripAdvisor 认证的评论

The Mercurio Alesia is a well organised hotel with a range of services of good quality. Nice room, not noisy, a friendly welcome and a quick check out procedure. Perfect for a short stay in the middle of the week.

Functional hotel at a convenient access

Tripadvisor 评级 3.0/5

seyedkgee Couples - 25/08/2018 经 TripAdvisor 认证的评论

My wife and I spent three days driving on to south of France. It was a convenient route to this south Paris hotel although in August Paris is not a busy city. The staff were helpful and polite. The room we had was compact but had all necessary comforts. The air conditioning worked well especially in the unusually hot August 2018. Parking for our car was an additional cost paid to an independent garage nearby. The rear windows of the room opened to a neighbouring large open court which was much appreciated. I would appreciate a little more care to daily cleaning details though.

My first time in Paris

Tripadvisor 评级 5.0/5

DavidW6843 Family - 16/06/2018 经 TripAdvisor 认证的评论

A really comfortable hotel with very friendly considerate staff. Fantastic air conditioning in the room but really odd thick milk to make drinks with. It must be a French thing! A lovely bath and everything spotlessly clean

Dear David W, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Alesia. I am really glad to read that you enjoyed our hotel and its services. Thank you for your kind words regarding our staff, be assured that I will share your comments with them. We hope we will have the pleasure to welcome you on your next parisian stay. Sincerely, Frédéric Prince General Manager

If must for business...

Tripadvisor 评级 3.0/5

katesmith836 Business - 18/04/2018 经 TripAdvisor 认证的评论

Very convenient location is a major plus. Close to the U-tube. The service - is a major minus. Every single action takes long time with many people engaged. The personnel seems not to be very happy of working there...

干净整洁、交通便利

客户意见评级 4.0/5

匿名 商务住宿 - 29/01/2018 所有已确认评论

整体装修还算比较新,服务也不错,在前台进行了文件打印,很方便,适合商务出差。不足的是房间的饮用水等物品没有每天补充。

很好

客户意见评级 4.5/5

Dennis 情侣住宿 - 18/10/2017 所有已确认评论

如果房間空間再大一些會更好

Dear Mr W., Thank you for taking the time to review your stay with us at the Mercure Paris Alesia. My team and I are really glad that you enjoyed your stay with us even if you found your room too small. We hope that we will have the chance to welcome you again soon! Sincerely, Julia Tourmente General Manager

Great!

Tripadvisor 评级 5.0/5

Philip S Business - 17/10/2017 经 TripAdvisor 认证的评论

Very welcoming staff, comfortable rooms, right next to transport. A great option If you are on business in the southern arrondissements of Paris. Lots of very good restaurants in the vicinity. A shoutout to the reception staff who went above and beyond when I realised I’d left my passport in the room safe.

Huge disappointment

Tripadvisor 评级 1.0/5

Sandra O Family - 16/07/2017 经 TripAdvisor 认证的评论

From 1st moment very rude and unpolite receptionist Thomas , tiny rooms , breakfast everything cold things which supposed to be hot were barely warm:/ parking space pretty far away u need to walk with baggages far and left key to your car some unknown guys :/:/:/ worst Mercure hotel which we visit , we were planning stay longer but we change our mind after this hotel

Dear Sandra O, I am really sorry to read that your stay at the Mercure Paris Alesia didn't meet your expectations, please accept my sincere apologies for the inconvenience. I took into consideration your comment and will share it with my team to get some explanations. Rest assured that this won't happen again. I would gladly welcome the opportunity of discussing with you the different issues you faced, feel free to contact me on my email address : direction@mercureparisalesia.com. I remain at your disposal and hope that my team and I will have the chance to welcome you again. Sincerely, Julia Tourmente General Manager

Mercure Paris Alesia

Tripadvisor 评级 4.0/5

79athens Family - 02/06/2017 经 TripAdvisor 认证的评论

Hotel room and breakfast were very good. We stayed 4 nights. The breakfast room staff could remember us and there was no need to provide our room number. As gold member, there was only one welcome drink. Funny enough? The receptionist did not give me the welcome drink voucher. When I told him thatI was gold member and should have the welcome drink, he gave me a voucher that was prepared before. For the second day, there was no paper cup or tea/coffee in m room. We asked them from the receptionist. Besides, the stay experience was good. If the price is reasonable, we shall come back.

Dear 79athens, Thank you for taking the time to review your stay at the Mercure Paris Alesia. I am pleased to read that you enjoyed your stay with us even if you had to face some issues, I am really sorry for it. I will share your comment with my receptionist to get more informations about the welcome drink and make sure that it won't happen again. Your comments are really important to us to improve the quality of the services provided to our guests so thank you again for sharing your experience. I do hope to have the opportunity to welcome you again soon. Best regards, Julia Tourmente General Manager

Good location

Tripadvisor 评级 3.0/5

suwaneePhyl Friends getaway - 01/06/2017 经 TripAdvisor 认证的评论

Nice but small rooms and scarce amenities. We had 2 sets of towels for 3 adults and were told they ran out of towels after a request for more. In fact we had all things for only 2 people; cups,glasses and coffee. No frills in the lobby except candy.Older gray haired guy in the lobby needs people skills training. He was kinda rude.And the breakfast was not very inviting for the price .

Excellent hotel near Porte D'Orleans

Tripadvisor 评级 4.0/5

Ann B Couples - 01/03/2017 经 TripAdvisor 认证的评论

Visiting our daughter who is at University in Paris, we stayed at the Mercure as its close by daughters accomodation. Price was excellent, there is a Metro and a Tram stop right outside. Supermarket around the corner. Lovely clean modern hotel, but most important the bathroom was huge by Paris standards! The room was a decent size too. Well appointed, clean, fresh, everything in good condition, excellently comfortable bed. Another + was the tea/coffee making tray in the room - a huge plus for us as we love a cuppa when we wake! Oh and windows that open, and not boiling hot room either! Highly recommend this one

Average

Tripadvisor 评级 2.0/5

Q9508HLjessicar Business - 02/02/2017 经 TripAdvisor 认证的评论

No Wi-Fi, unfriendly staff, shower which leaked. Tiny rooms, could not get through the door with my bag as it was blocked by the cupboard. When problems were shared with the staff nothing was done to fix it. Excessively overpriced breakfast.

nice place close to exhibition center

Tripadvisor 评级 4.0/5

popoldc Business - 15/11/2016 经 TripAdvisor 认证的评论

wanted something closeby expo center and near to public transport - great service - comfortable room - friendly service - parking closeby but a bit expensive - good breakfast - will definitely good back

Dear Sir, Dear Madam, We thank you for your nice comment. It was for us a pleasure to welcome you . Hope to see you soon. Best regards.

nice stay

Tripadvisor 评级 4.0/5

omar1405 Family - 21/09/2016 经 TripAdvisor 认证的评论

i have stayed for one night rooms are nice, clean and in good condition. as a gold member i was offered a room upgrade. unfortunately that night the hotel had electricity issue power went out multiple times during night which was frustration. welcome drinks were not offered

Dear Omar, We thank you for your comment. It is a shame that you did not asked for your welcome drink, we should have give you with pleasure. Sorry for the inconvenience of the electricity. Hope to see you again soon. Regards.

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