铂尔曼美里海滨酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 3,463 评论

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Lot 1347 Miri Waterfront, 商业中心, 沙劳越, 98000 美里, 马来西亚

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酒店其他优惠

  • 方便前往美里市中心

  • 上网角和覆盖整个酒店免费无线网络

  • 所有客房都可欣赏海景或河景

  • 拥有全天候安保措施的室内停车场

  • 从位于 24 楼的行政休闲区，可以欣赏令人惊叹的 360 度城市景观。

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酒店位置

铂尔曼美里海滨酒店

Lot 1347 Miri Waterfront, 商业中心, 沙劳越
98000 美里
马来西亚

GPS:4.398145, 113.985265

电话
传真 +60 85-323 999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,463 评论

TripAdvisor 评级  3.9/5  624 评论

Comfortable stay

Tripadvisor 评级 4.0/5

JamesNjim Couples - 经 TripAdvisor 认证的评论

A great hotel to stay in comfort. Nice views from the room. Large lobby area to rest after street walk. Friendly staff. Location-wise, it is a bit far from most food outlets except for a few restaurants a few minutes away from the hotel. Room cleaning service crew need to improve.

Dear JamesNjim, Thank you for taking the time to share your review of your recent stay with us. We’re delighted to hear that you enjoyed our comfortable accommodations, the views from your room, and the spacious lobby area, as well as the warm service from our staff. At the same time, we appreciate your constructive feedback regarding our location and housekeeping services. Please rest assured that we will address your concerns with our room cleaning team to ensure consistent high standards. We also take note of your comments about nearby dining options and will explore ways to enhance our guests’ convenience in this regard. It was a pleasure hosting you, and we hope to welcome you back for an even better experience in the future. Please don’t hesitate to reach out if we can assist with anything during your next stay. Warm regards, Jean Wong, Guest Experience Manager.

Best stay at Miri

Tripadvisor 评级 4.0/5

perthonthemove 经 TripAdvisor 认证的评论

Stayed at the hotel for two nights in an executive room. Check in was smooth and the lady at reception was courteous and efficient. Room was clean and airy. Quite a large space with a good view overlooking the golf course / sea. There is not wardrobe in the room, just a hanging space. So be prepared to life out of your suitcase. Tea/coffee etc. provided. Restaurant on the ground floor is spacious and clean. I had breakfast on my package so did try that out on both days. The quality of some items on offer needs improvement. For example, the cook poached an egg and placed it on a soggy (untoasted) slice of bread. No hollandaise sauce available. Coffee machines were not fully functional on both days. Staff were trying their best, but hotel leadership intervention is needed here. Did try the gym. Not the biggest for a hotel of its rating, but well equipped and all equipment was fully functional. Internet connectivity was very good. The hotel has a car park with ample spaces available. On the whole a good stay and I would stay there again.

Dear perthonthemove, Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your executive room, the views, and our convenient amenities, including the gym and parking facilities. It’s also wonderful to know that our team made a positive impression during your check-in experience. At the same time, we sincerely appreciate your constructive comments regarding breakfast and the coffee machines. Please rest assured that we’ve shared your observations with our culinary and leadership teams to address these areas and enhance our offerings. Your feedback is invaluable in helping us improve. We’re grateful for your kind words about our staff’s efforts, and we’ll continue to strive for excellence in every aspect of your stay. It would be our pleasure to welcome you back for another enjoyable visit in the future. Warm Regards, Jean Wong, Guest Experience Manager.

Nice hotel with nice sea and city view

Tripadvisor 评级 4.0/5

AloysiusNg71 Friends getaway - 经 TripAdvisor 认证的评论

Had booked 6 rooms with executive lounge accesses for my group. 3 of our rooms were upgraded and appreciate the kind gesture by the hotel. Breakfast in lounge was ok. Cocktail hours in the evening was very disappointing. Only serve Anchor beer and one type of red wine as informed by the lounge staff (only 1). On the last evening we went to the lounge, there's no more beer for cocktail hours...somewhat feels cheated. Excuses were there was no delivery of beer during Hari Raya period. But we managed to drink at the Ape bar at lobby, at a cost of coz. Why the beer cannot even be obtained from there for cocktail hours? I feels that is becoz of the number of guests during breakfast and evening cocktail, the lounge is understaffed. Only 1 staff serving so many guests. Especially when the hotel knows there's a group like us coming in. Breakfast in Lobby is wonderful. Staff could be more active in clearing plates though. Rooms were great. Everything in rooms are good. Ape bar also one staff serving. Would be good to have an assistant during night time, maybe. Check in was great. Nice staff and very attentive to our request and details. Appreciated the extended check out time given our late flight back Gym is huge and swimming pool bar staff is excellent. Water in main polls seems abit cloudy at most time. Jacuzzi at pool area with broken light under water posed a danger to users. Sharp edge protruded out from the broken lamp and almost cut my feet.

Dear Mr Ng, Thank you for sharing your detailed feedback about your recent stay with us. We’re delighted to hear that you appreciated the room upgrades, the breakfast at the lobby, and the attentive service during check-in, as well as the extended checkout. However, we sincerely apologize for the shortcomings you experienced during the evening cocktail hours, including the limited beverage selection and staffing challenges in the lounge. Your comments about the pool area and jacuzzi safety have also been noted with concern, and we will address these issues immediately to ensure guest safety and comfort. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Please feel free to reach out if we can assist further. Warm regards, Jean Wong, Guest Experience Manager

Very prompt issue solver in retrieving my black backpack :)

Tripadvisor 评级 5.0/5

Norman W 经 TripAdvisor 认证的评论

Would like to strongly commend the hotel staffs in Pullman Miri. I have checked out, and was on my way to Miri airport. Upon reaching the airport, I suddenly recalled that I have left my black backpack at the hotel, and hence I immediately called the hotel to check whether my backpack was still left in the hotel, and they quickly went to identify and locate my bag and were quick to resolve it. On that note, I only had 1 hour before my boarding gate closes, and I had to go back and forth to the hotel to retrieve it within 1-hour. Once I have reached back the hotel, the staffs were very professional and quickly handed my bag back to me in the original state. Hence, I would like to express my heartfelt gratitude to them, and please commend them for their decent work, especially their warmest sincerity in serving the hotel residents to their best of ability - and that's worth remembering.

Dear Normanwong97, Thank you so much for taking the time to share your kind words and positive experience with us at Pullman Miri. We are truly delighted to hear that our team was able to assist you promptly and efficiently in retrieving your backpack, especially under such time-sensitive circumstances. Your safety and satisfaction are our top priorities, and we are thrilled to know that our staff’s professionalism and sincerity left a lasting impression on you. We will definitely share your commendation with the entire team, as such feedback serves as a great motivation for us to continue delivering exceptional service. Once again, thank you for choosing Pullman Miri, and we look forward to welcoming you back for another memorable stay in the future. Safe travels, and should you need any further assistance, please do not hesitate to reach out to us. Warm Regards, Jean Wong Guest Experience Manager

Best hotel in Miri?

Tripadvisor 评级 5.0/5

Dan H Friends getaway - 经 TripAdvisor 认证的评论

Great location away from main the main nightlife however, not too far away. You could easily walk or get a taxi. Modern facilities with a great pool and gym The stuff was very helpful throughout this day Rooms was immaculate Exceptionally priced

Dear Dan H, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our convenient location—close enough to explore the city’s nightlife but still peaceful and relaxing. It’s fantastic to know that you appreciated our modern facilities, including the pool and gym, and that you found the rooms immaculate. We take great pride in maintaining a high standard of cleanliness and comfort for our guests. We’re also delighted that our staff provided helpful and attentive service throughout your stay. Your kind words about our team and the exceptional value you experienced mean a lot to us. We truly appreciate your support and hope to welcome you back for another enjoyable stay in the future! Warm regards, Jean Guest Experience Manager

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其他网络用户评价我们的酒店

  • 1,263 评论 9.5/10 位置
  • 3,416 评论 7.6/10 房间
  • 2,190 评论 7.7/10 服务
  • 67 评论 8.8/10 上网
  • 1,627 评论 8.2/10 舒适度
  • 1,409 评论 5.4/10 清洁度
  • 853 评论 8.1/10 早餐
  • 820 评论 7.3/10 设施

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