Pullman Miri Waterfront 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 3.282 recensioni

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Pullman Miri Waterfront - Image 1
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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malesia

Descrizione

I plus dell'hotel

  • Comodo accesso al centro di Miri

  • Angolo Web e WIFI gratuito in tutto l'hotel

  • Tutte le camere offrono vista oceano o fiume

  • Parcheggio coperto custodito 24/7

  • Vista mozzafiato a 360° sulla città dall'Executive Lounge al 24° piano.

Le nostre sistemazioni

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Posizione dell'hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malesia

Coordinate GPS:4.398145, 113.985265

Telefono
Fax +60 85-323 999

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  3.282 recensioni

Giudizio TripAdvisor  3.9/5  644 recensioni

Полная тишина и поэтому шикарный сон

Punteggio Tripadvisor 5.0/5

klaster612 Recensione certificata TripAdvisor

Менеджер на регистрации улучшив , согласно правилам для платиновых клиентов, нам номер дал наверное лучший в отеле большущий номер с гостинной почти на самом верху, на 20-м этаже с прекрасным видом на море и город. Вернее сначала нам дали номер похуже, но по моей настойчивой просьбе ))) выдали именно этот. Прекрасная кровать. Полная тишина и поэтому шикарный сон при плотных занавесках. Подкачали подушки, как резиновые, слишком плотные. Огромное фойе на рецепшен. Здесь и в ресторане всегда было слегка некомфортно холодновато. На завтраки пришлось получше одеваться. Завтраки неплохие. Продукты разнообразные. Персонал услужлив. Два дня на новогодние праздники у нас убирали не очень хорошо. Но после звонка менеджеру все исправили. Отель в центре города пешком можно дойти до двух больших моллов и до половины городских достопримечательностей. Такси недорогое, поэтому как ходит здесь общественный транспорт мы так и не узнали. Есть единственная претензия. Для мебели и оборудования отеля лучшие времена явно давно прошли. Требуется хороший ремонт и осовременивание.

Dear klaster612, Thank you for your detailed and thoughtful feedback in Russian. We have translated it to ensure we fully understand and appreciate your comments. We are delighted to hear that you enjoyed the complete silence for a splendid sleep, the magnificent sea and city view from your upgraded room on the 20th floor, the comfortable bed, and the convenient central location within walking distance to malls and attractions. We are also pleased that our reception manager accommodated your request and that our staff provided attentive service. We sincerely apologize for the aspects that diminished your comfort: the pillows being too firm, the occasional cool temperature in public areas, the intermittent housekeeping standard during the holidays, and the overall impression that the furnishings require updating. Your feedback regarding the maintenance and modernization of the hotel is particularly valuable as we plan for future renovations. We have addressed your concerns with the respective departments. It was our pleasure to host you, and we hope to welcome you back to a refreshed and even more comfortable environment in the future. Sincerely, Jean Wong, Guest Experience Manager

Indulgence

Punteggio Tripadvisor 5.0/5

lee c Recensione certificata TripAdvisor

Very big room. Confortable bed. Big bathroom with bath tub. Nice river and sea view. Ample free covered parking. Friendly and helpful staff. Value for a little bit more money. Many eateries and pub nearby. In front of Miri waterfront with sea horse statue.

Dear Valued Guest, Thank you for your fantastic and detailed feedback! We are thrilled to hear that you enjoyed our very spacious room, comfortable bed, large bathroom with tub, and the beautiful river and sea view. We are also delighted that you found our staff friendly and helpful, appreciated the ample covered parking, and enjoyed the convenience of our prime location near the waterfront, eateries, and pubs. It is wonderful to know you found the experience to be great value. We look forward to welcoming you back for another excellent stay. Sincerely, Jean Wong, Guest Experience Manager

Great Service, Room Cleanliness Could Improve

Punteggio Tripadvisor 4.0/5

Anna7487 Recensione certificata TripAdvisor

I had a good stay at Pullman Miri Waterfront. Upon arrival, Bellman Raymond was welcoming and helpful. Check-in was smooth with Mary and Balqis. The first room was not clean, but Jean promptly arranged a room upgrade, which I appreciated. Bellmen Canninius and Max were also very helpful. Service was excellent as always, though room cleanliness could be improved as the floor was dusty and a few areas were not properly cleaned. Overall, it was a pleasant stay.

Dear Anna7487, Thank you for your feedback regarding your recent stay at Pullman Miri Waterfront. I am pleased to hear that our team, including Bellman Raymond, Mary, Balqis, Canninius, and Max, contributed positively to your experience. Your comments about room cleanliness are duly noted. We strive to maintain high standards, and I apologize for any oversight during your stay. Your feedback is invaluable as it helps us improve our services and ensure a better experience for our guests in the future. Thank you once again for your review, and we look forward to welcoming you back. Jean Wong, Guest Experience Manager.

Wonderful place to relax, unwind and enjoy a peaceful stay.

Punteggio Tripadvisor 4.0/5

IsmaFaridIsmail Recensione certificata TripAdvisor

Review for Pullman Hotel Stay (3rd to 6th December 2025) We have stayed at Pullman Hotel countless times I cant even remember how many visits my wife and I have made. The hotel has always been amazing. Our kids love the swimming pool and it is truly a wonderful place to relax, unwind and enjoy a peaceful stay. However, during this visit, there was one issue. At our first check in, the baby cot we requested was not delivered as promised. We stayed for 3 nights, yet the baby cot never arrived. I would like to extend my appreciation to Izzad and Max for helping us carry our luggage to the lobby. Thank you for being such kind and amazing people. Until next time, Pullman Hotel Miri!

Dear IsmaFaridIsmail, Thank you for taking the time to share your review of your recent stay with us at Pullman Hotel Miri, from the 3rd to the 6th of December. First and foremost, it brings us immense joy to read that you and your family have chosen us as your preferred hotel "countless times," and that you consistently find our pool and environment wonderful for relaxation and family enjoyment. We are truly grateful for your longstanding loyalty and trust. However, please accept our most sincere apologies regarding the baby cot that was not delivered as promised. This is not reflective of our usual standards of service and reliability, especially for a valued repeat guest like yourself. We have already addressed this internally with our Housekeeping and Front Office teams to understand the breakdown in communication and to ensure it is not repeated. We deeply regret the inconvenience this caused you and your family during your stay. On a brighter note, we are delighted to hear your kind words for Izzad and Max. We are very proud to have such dedicated and caring individuals on our team, and we will be sure to share your compliments with them. They, and all of us, are motivated by our guests' happiness. Your feedback is crucial in helping us improve. We truly hope for the opportunity to welcome you and your family back, to provide you with the seamless and exceptional experience you have come to expect from us, and indeed deserve. Until next time, we remain at your service. Warm regards, Jean Wong, Guest Experience Manager

6 giorni a Miri

Giudizio clienti 4.5/5

Emilio Amici - Avvisi confermati di ALL

Nel complesso il soggiorno è stato molto positivo. Gentilezza e disponibilità alla reception, in particolare da parte dell' Ass.t Front desk manager Roszina. La pulizia delle camere deve essere controllata maggiormente in quanto il personale addetto non ha le idee chiare sulla pulizia e l'ordine. Magnifica la sauna e lo steam room, nonché la palestra. In sauna tuttavia manca la clessidra, Il termometro e l'igrometro. In ristorante a colazione le cosiddette marmellate sono sintetiche e manca il porta uovo per l'uovo alla coque (appena rientro in Germania invierò un pacchetto con i porta uovo come omaggio). Nel complesso comunque lo staff è gentile e disponibile.

Dear Emilio F., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.223 recensioni 9.6/10 Posizione
  • 3.306 recensioni 7.1/10 Camera
  • 2.107 recensioni 8/10 Servizio
  • 63 recensioni 8.6/10 Internet
  • 1.597 recensioni 7.8/10 Comfort
  • 1.426 recensioni 4.7/10 Pulizia
  • 805 recensioni 8.2/10 Colazione
  • 804 recensioni 7.2/10 Servizi

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