Pullman Miri Waterfront 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 3.244 recensioni

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Pullman Miri Waterfront - Image 1
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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malesia

Descrizione

I plus dell'hotel

  • Comodo accesso al centro di Miri

  • Angolo Web e WIFI gratuito in tutto l'hotel

  • Tutte le camere offrono vista oceano o fiume

  • Parcheggio coperto custodito 24/7

  • Vista mozzafiato a 360° sulla città dall'Executive Lounge al 24° piano.

Le nostre sistemazioni

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Posizione dell'hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malesia

Coordinate GPS:4.398145, 113.985265

Telefono
Fax +60 85-323 999

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  3.244 recensioni

Giudizio TripAdvisor  3.9/5  640 recensioni

Wonderful Hotel, Ideal Location.

Punteggio Tripadvisor 5.0/5

Z6856UWceliab Recensione certificata TripAdvisor

Excellent location with very attentive staff. We were fortunate to have a seaview suite which had stunning views even from the large bathtub. Executive lounge is spacious with a large selection of food for breakfast and evening canapés including Malaysian and Western dishes. The hot dishes provided each evening were the most generous we’ve experienced at Club Millésime and Executive Lounges and were actual meals rather than canapés. I especially enjoyed the Long Island Iced Tea cocktails. Staff were always attentive and helpful. The hotel is ideally located and the garage on a quiet laneway was safe to enter and exit from. 5 nights was not enough to explore the picturesque National Parks and nearby cultural sites. We will definitely return.

Dear Celia Blackwood, Thank you for your kind words regarding your recent stay at Pullman Miri Waterfront. We are delighted to hear that you enjoyed our excellent location and the stunning views from your seaview suite. It is gratifying to know that our attentive staff contributed positively to your experience and that you found the offerings at our Club Millésime to be generous and satisfying. We appreciate your feedback on the variety of dishes available for breakfast and evening canapés, as well as your enjoyment of the Long Island Iced Tea cocktails. It is wonderful to hear that you felt safe and comfortable in our garage facilities. We are thrilled to learn that you found your stay enjoyable and that you plan to return to explore more of the beautiful National Parks and cultural sites nearby. We look forward to welcoming you back for another memorable stay. Jean Wong, Guest Experience Manager.

Again Very Poor Rating. Why?

Punteggio Tripadvisor 1.0/5

jokl78 Recensione certificata TripAdvisor

Stayed here for 3D2N. Had breakfast at the executive lounge. To our horror, the laksa sarawak broth was served at room temperature. And the chicken charsiew on mee kolok is ice cold (just took out from fridge). This kind of standard is totally unacceptable anywhere. For a so called EXECUTIVE lounge, this is really the worst and sub par food i ever had. The chef should be run off. What I got is just an apology for getting such horrible food and service. Never change this hotel. Forever is sub par!

Dear jokl78, Thank you for bringing this to our attention. We sincerely apologize for the unacceptable quality of the food you experienced in the executive lounge, particularly the temperature of the laksa broth and the mee kolok. This falls far short of the standards we strive to uphold, and we regret the disappointment this caused during your stay. Please accept our deepest apologies for the inconvenience and frustration this has caused. Your feedback has been shared with our culinary and lounge management teams to ensure immediate corrective actions are taken. We value your feedback as it helps us improve, and we hope to have the opportunity to restore your confidence in our service in the future. Best Regards, Jean Wong, Guest Experience Manager.

Not quite 5 star but still an awesome hotel

Punteggio Tripadvisor 4.0/5

marcuscbb Recensione certificata TripAdvisor

I stayed here on 2 occassions and enjoyed both stays. The hotel has amazing views and I highly recommend having lounge access to enhance you experience. The food and service was amazing. The only downside was housekeeping didn't do a good job cleaning the rooms each day definetly not 5 star standard. Also the hotel is looking a bit old and could use a bit of maintenance to keep that 5 star standard. Still I had a great stay and with the lounge access it was great value for money.

Dear marcuscbb, Thank you for your fantastic review and for highlighting our amazing views, service, and the value of our lounge access. We're so pleased you enjoyed your stays with us. We also thank you for your constructive feedback regarding housekeeping and maintenance. Please accept our apologies for falling short of our usual standards in these areas. We have shared your comments with the relevant teams to ensure immediate improvements. We hope to have the pleasure of welcoming you back soon for another wonderful stay. Sincerely, Jean Wong, Guest Experience Manager.

Pullman Miri is a decent hotel

Punteggio Tripadvisor 5.0/5

faith1hope2love In famiglia - Recensione certificata TripAdvisor

In my satisfaction as a repeated customer, I brought quite some family members from different places to this stay when it came to a family trip in Miri. Pullman Waterfront was my enthusiastic support with extremely welcoming staff and the check in time of which I encountered was exceptionally smooth to deserve my compliment. The location, amenities and hospitality left all 10 of us an impressive remark. Being a returning guest, I surely held high expectations and was looking for even better experiences and treatments. Our requests namely connecting rooms, suites, double beds, single beds etc were all well-managed although we checked in at different separate times. The impressive city views, well-equipped amenities such as swimming pool, fitness center and bars as well as the spacious and newly stylish rooms were all the recognitions, with which we were truly satisfied. The prime location of Pullman Waterfront also brought me and my family influencing convenience. We could easily access to Time Square on foot and in which we constantly had a few drinks during our stay. To our surprise, there were a various eateries with decent food. Our quality family time in Miri was just so memorable. Pullman Waterfront was definitely a critical component! (However, one drawback of that was my email sent before my arrival but it was never replied :(

Dear Valued Guest , Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.

6 giorni a Miri

Giudizio clienti 4.5/5

Emilio Amici - Avvisi confermati di ALL

Nel complesso il soggiorno è stato molto positivo. Gentilezza e disponibilità alla reception, in particolare da parte dell' Ass.t Front desk manager Roszina. La pulizia delle camere deve essere controllata maggiormente in quanto il personale addetto non ha le idee chiare sulla pulizia e l'ordine. Magnifica la sauna e lo steam room, nonché la palestra. In sauna tuttavia manca la clessidra, Il termometro e l'igrometro. In ristorante a colazione le cosiddette marmellate sono sintetiche e manca il porta uovo per l'uovo alla coque (appena rientro in Germania invierò un pacchetto con i porta uovo come omaggio). Nel complesso comunque lo staff è gentile e disponibile.

Dear Emilio F., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.236 recensioni 9.6/10 Posizione
  • 3.357 recensioni 7.2/10 Camera
  • 2.146 recensioni 8/10 Servizio
  • 67 recensioni 8.2/10 Internet
  • 1.608 recensioni 8/10 Comfort
  • 1.436 recensioni 4.8/10 Pulizia
  • 806 recensioni 8.3/10 Colazione
  • 795 recensioni 7.3/10 Servizi

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