Pullman Miri Waterfront 5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 3.571 recensioni

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Pullman Miri Waterfront - Image 1
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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malesia

Descrizione

I plus dell'hotel

  • Comodo accesso al centro di Miri

  • Angolo Web e WIFI gratuito in tutto l'hotel

  • Tutte le camere offrono vista oceano o fiume

  • Parcheggio coperto custodito 24/7

  • Vista mozzafiato a 360° sulla città dall'Executive Lounge al 24° piano.

Le nostre sistemazioni

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Posizione dell'hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malesia

Coordinate GPS:4.398145, 113.985265

Telefono
Fax +60 85-323 999

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  3.571 recensioni

Giudizio TripAdvisor  4.0/5  614 recensioni

Where's the make up room?

Punteggio Tripadvisor 2.0/5

Johntang1974 Da solo - Recensione certificata TripAdvisor

I seldom rate pullman hotel with a poor score. The stay here is disappointing based on one item. Late make up room. Despite I am out since 830am and returned at 2pm, my room (1008) reminds unclean. The knock on my door came at around 330pm. By then, I'm half way at my afternoon nap, I still get up, answer the door and said it's too late for make up room. Really disappointing service from pullman brand. I'll stick to novotel next time...

Dear John Tang, Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

Excellent hotel

Punteggio Tripadvisor 5.0/5

alishhsa Viaggio con amici - Recensione certificata TripAdvisor

The hotel is in very good location. Have a n outdoor swimming pool and a gym. Suana .steam room.the room size and view is very nice. Comfortable bed to have a good sleep.have slippers for bathroom and room. Lobby area is nice and got christmas tree with nice style .it have got enaugh parking outside .and it is nearby to restuarants and the shops. and got a korean super market walk distance .i would stay again next time for sure

Dear alishhsa, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager.

Pullman - a good spacious hotel in Miri

Punteggio Tripadvisor 4.0/5

326km Recensione certificata TripAdvisor

Large spacious hotel with a great view of the river and the sea - if you have a room that is facing that side. I got a room that faced another tall building and had to have my curtains drawn the whole day and night. Food is good but breakfast was chaotic with the fruits running out on both morning breakfasts that I was staying. It is still the best hotel in Miri - although that is not saying a great deal. I did feel it was not up to the standard of the other Pullman hotels that I have been in - in Petaling Jaya, West Malaysia; Shanghai (I have stayed there several times - very very good hotel and not too expensive even!).

Dear 326km, Thank you for choosing Pullman Miri Waterfront and for sharing your detailed feedback with us. We are delighted to hear that you appreciated our spacious hotel and its stunning views of the river and sea. We do regret that your allocated room did not meet your expectations in this regard. Your comments about breakfast are valuable to us, and we sincerely apologize for any inconvenience caused by the fruit shortage and the chaotic atmosphere. Our team is committed to providing a smooth and enjoyable breakfast experience, and your feedback has been shared with the relevant department for immediate improvement. We also appreciate your kind words about Pullman hotels and your honest assessment of your stay with us. While we strive to maintain the high standards synonymous with the Pullman brand, we understand there is always room for growth. Your insights inspire us to enhance the overall guest experience at Pullman Miri Waterfront. We hope to have the pleasure of welcoming you back and providing you with an even better experience during your next visit. Warm regards, Jean Guest Experience Manager.

Budget hotel with a luxury tag

Punteggio Tripadvisor 1.0/5

msrenehoney In famiglia - Recensione certificata TripAdvisor

We arrived at the Pullman Miri late in the evening, we were greeted by the concierge with smiles and a nice cool lobby. We had a fantastic barista who served us wonderfully the next morning. That’s about it, the front office staff were not friendly and barely had any communication skills. Our room was dated, floors were sticky, there was rust and black mould all over the shower and bathtub sealant, the sink took so long to drain, in the daytime, we saw stains on the bedding. When it came to amenities, we were provided with the bare minimum, it was not luxurious like other Pullman’s. It was like a budget hotel under the guise of a luxury hotel. The electricity was out for the whole day and night, even though they had generators, the AC wasn’t running and it was HOT. About 26C in our room after they brought up a cooler which (bizarrely) only served to increase the temperature of the room further. The buffet was atrocious, Brian Chong, if you’re reading this, the breakfast is awful, you literally come from the Shangri-la, do better. Please work on the gross array of tasteless dishes that are being presented to guests. The baked goods tasted like windex! The croissants were ok, the laksa was palatable, the nasi lemak sambal was imbalanced and not good at all. They served weird lunchtime dishes for breakfast as well. The coffee machine didn’t work either, noone cleared our table or other tables that were dirty. It was just a sad experience that is an obtuse waste of money. Honestly, we couldn’t wait to leave, we weren’t offered a discount or an apology for such a terrible experience. They merely put a sign up at the front desk about the power outage and apologised for the inconvenience. Not good enough, we paid in full, for an uncomfortable and disappointing stay.

Dear Ms. Renehoney, Thank you for taking the time to share your detailed feedback about your recent stay at Pullman Miri Waterfront. We sincerely regret that your experience did not meet your expectations and are deeply sorry for the challenges you encountered. Please allow us to address your concerns: Room Condition: We sincerely apologize for the issues you faced with the condition of your room. This is not reflective of the high standards we strive to maintain. We are currently conducting a thorough review with our housekeeping and maintenance teams to ensure that such lapses are rectified immediately. Electricity Outage: We understand how uncomfortable the power outage must have been. Although we provided a temporary cooling solution, it is clear that it did not adequately address your comfort. We are evaluating our contingency measures to ensure guest comfort during such unforeseen circumstances. Breakfast Experience: Your comments regarding the breakfast offerings and service are very concerning. We will review the menu, food quality, and service standards with our culinary and service teams to ensure that improvements are implemented promptly. Lack of Apology and Resolution: Please accept our sincere apologies for the lack of proactive communication and resolution during your stay. This feedback will help us better train our team to handle such situations more appropriately in the future. Please do not hesitate to contact me directly at Jean.ZHIXUAN@accor.com so that I can personally assist in planning a better experience for you. Once again, we apologize for not meeting your expectations and appreciate your feedback, which helps us improve our services. Warm Regards, Jean Guest Experience Manager

Moderner Hotelkasten

Punteggio Tripadvisor 4.0/5

Rolf Gerhard K Recensione certificata TripAdvisor

Das Pullmann ist ein riesiger Kasten mit entsprechendem Ambiente, was nicht negativ heißen soll. Moderne Zimmer, gutes Frühstück und wie immer freundliches Personal. Wenn man ein Zimmer in einem höheren Flur hat, genießt man eine schöne Aussicht. Für eine Nacht eine gute Alternative.

Dear Rolf_G_K, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 2.181 recensioni 7.8/10 Servizio
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  • 1.570 recensioni 8.2/10 Comfort
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  • 895 recensioni 7.8/10 Colazione
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