Pullman Miri Waterfront bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.265 ulasan

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Deskripsi

Keistimewaan hotel

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Akomodasi kami

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Lokasi hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  3.265 ulasan

Peringkat TripAdvisor  3.9/5  642 ulasan

Great Service, Room Cleanliness Could Improve

Catatan Tripadvisor 4.0/5

Anna7487 Ulasan TripAdvisor tersertifikasi

I had a good stay at Pullman Miri Waterfront. Upon arrival, Bellman Raymond was welcoming and helpful. Check-in was smooth with Mary and Balqis. The first room was not clean, but Jean promptly arranged a room upgrade, which I appreciated. Bellmen Canninius and Max were also very helpful. Service was excellent as always, though room cleanliness could be improved as the floor was dusty and a few areas were not properly cleaned. Overall, it was a pleasant stay.

Catatan tamu Avis 4.0/5

Adly A. H. I. Keluarga - Ulasan terverifikasi ALL

Bilik yang luas dan bersih, saya sangat berpuas hati. Sarapan pagi yang beraneka macam juadah. Kakitangan yang sangat ramah dan sedia membantu. Penghargaan kepada Kenny dan Qayum kerana membantu saya apabila kereta mengalami kerosakan. Terima kasih! Beberapa kelemahan yang perlu diperbaiki ialah seperti, cadar atau selimut katil yang perlu diganti kerana sudah usang, lampu ceiling atau downlight yang rosak juga perlu diganti. Ini penting agar keselesaan tetamu sentiasa dijaga dan reputasi hotel juga terlindungi. A., Brunei Darussalam 🇧🇳

Dear Adly A. H. I., Thank you for taking the time to provide feedback regarding your stay at Pullman Miri Waterfront. We are very pleased to hear that you were satisfied with the comfort of the room, the breakfast options, and the service from our staff, including Kenny and Qayum. We appreciate your insights regarding the bed linens and lighting that need to be improved. We are always striving to enhance our guests' experience and will consider this feedback in our efforts to maintain a high standard of quality. Once again, thank you for your review. Jean Wong, Guest Experience Manager.

Catatan tamu Avis 5.0/5

Ramzen A. Bisnis - Ulasan terverifikasi ALL

Peralatan yang disediakan sangat selesa. Jamuan minum pagi dan makan tengahari yang disediakan mempnyai banyak pilihan dan terdapat juadah tempatan yang sangat sedap

Dear Ramzen A., Thank you for the positive feedback provided. We are very pleased to hear that you are satisfied with the facilities and food options we offer. Your comments are very valuable to us and we look forward to welcoming you again in the future. Jean Wong, Guest Experience Manager.

Wonderful place to relax, unwind and enjoy a peaceful stay.

Catatan Tripadvisor 4.0/5

IsmaFaridIsmail Ulasan TripAdvisor tersertifikasi

Review for Pullman Hotel Stay (3rd to 6th December 2025) We have stayed at Pullman Hotel countless times I cant even remember how many visits my wife and I have made. The hotel has always been amazing. Our kids love the swimming pool and it is truly a wonderful place to relax, unwind and enjoy a peaceful stay. However, during this visit, there was one issue. At our first check in, the baby cot we requested was not delivered as promised. We stayed for 3 nights, yet the baby cot never arrived. I would like to extend my appreciation to Izzad and Max for helping us carry our luggage to the lobby. Thank you for being such kind and amazing people. Until next time, Pullman Hotel Miri!

Dear IsmaFaridIsmail, Thank you for taking the time to share your review of your recent stay with us at Pullman Hotel Miri, from the 3rd to the 6th of December. First and foremost, it brings us immense joy to read that you and your family have chosen us as your preferred hotel "countless times," and that you consistently find our pool and environment wonderful for relaxation and family enjoyment. We are truly grateful for your longstanding loyalty and trust. However, please accept our most sincere apologies regarding the baby cot that was not delivered as promised. This is not reflective of our usual standards of service and reliability, especially for a valued repeat guest like yourself. We have already addressed this internally with our Housekeeping and Front Office teams to understand the breakdown in communication and to ensure it is not repeated. We deeply regret the inconvenience this caused you and your family during your stay. On a brighter note, we are delighted to hear your kind words for Izzad and Max. We are very proud to have such dedicated and caring individuals on our team, and we will be sure to share your compliments with them. They, and all of us, are motivated by our guests' happiness. Your feedback is crucial in helping us improve. We truly hope for the opportunity to welcome you and your family back, to provide you with the seamless and exceptional experience you have come to expect from us, and indeed deserve. Until next time, we remain at your service. Warm regards, Jean Wong, Guest Experience Manager

Service has deteriorated

Catatan Tripadvisor 3.0/5

elenasP6097VL Ulasan TripAdvisor tersertifikasi

I am a regular customer at Pullman Miri Waterfront. The service has deteriorated. I requested for housekeeping since 12 noon. Waited for 2 and a half hours and still no sign of cleaning the room. I noticed when I entered my room, the room opposite had empty plates outside. That was yesterday afternoon. I saw some hotel staff along the corridor but none bothered to clear the empty room service plates. What has become of Pullman Miri hotel?

Dear Elena, Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the delays you experienced with housekeeping and the cleanliness of the common areas. We strive to provide our guests with a high standard of service, and I regret that we did not meet your expectations on this occasion. Your concerns regarding the room service plates and the responsiveness of our staff have been noted. We value your loyalty as a regular customer and are committed to enhancing the guest experience. Kind regards, Jean Wong, Guest Experience Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.226 ulasan 9.6/10 Lokasi
  • 3.331 ulasan 7.2/10 Kamar
  • 2.126 ulasan 8/10 Pelayanan
  • 66 ulasan 8.4/10 Internet
  • 1.598 ulasan 7.9/10 Kenyamanan
  • 1.426 ulasan 4.9/10 Kebersihan
  • 810 ulasan 8.2/10 Sarapan
  • 794 ulasan 7.2/10 Fasilitas

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