Pullman Miri Waterfront bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.325 ulasan

Jaminan Harga
Terbaik
Pullman Miri Waterfront - Image 1
Pullman Miri Waterfront - Image 2
Pullman Miri Waterfront - Image 3
Pullman Miri Waterfront - Image 4
Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malaysia

Deskripsi

Keistimewaan hotel

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Akomodasi kami

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Lokasi hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Telepon
Fax +60 85-323 999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  3.325 ulasan

Catatan tamu Avis 2.0/5

Azlan B. R. Bisnis - Ulasan terverifikasi ALL

bilik 815 ini singki dalam tempat cuci tangan dalam bilik mandi tersumbat, air lambat turun. susah nak berus gigi dan cuci muka. lubang saluran air di tepi bath tub juga tersumbat, air jadi bertakung. tak selesa nak mandi. remote tv, sejadah, cerek elektrik juga tiada dalam bilik. bila request dari housekeeping, dalam sejam juga menunggu. tingkap depan bath tub agak berlumut dan kotor. sekali sekala cuba cuci tingkap tersebut walaupun view bilik 815 ini tak berapa menarik. sepatutnya hotel 5 bintang bukan begini rupa biliknya yang serba kekurangan. mohon perbaiki masalah ini untuk keselesaan pelanggan yang seterusnya guna bilik ini.

Dear Azlan B. R., Thank you for bringing the significant issues in room 815 to our attention in such detail. We sincerely apologize for the multiple and unacceptable failures you experienced, including the blocked sink and bathtub drain, the missing amenities (remote, prayer mat, kettle), the delayed service response, and the unclean window. This falls far below the standard expected of our hotel. We have escalated this immediately to our respective department. The room has been taken out of service for a complete deep clean, repair, and re-stocking. Your feedback is crucial for preventing such lapses for future guests. We deeply regret the inconvenience caused and hope for an opportunity to restore your confidence with a flawless stay in the future. Sincerely, Jean Wong, Guest Experience Manager

Catatan tamu Avis 3.0/5

Muhamad F. K. S. Sendiri - Ulasan terverifikasi ALL

Bilik lewat untuk di kemas @ 5 pm. Minta dtg kemas jam 5.30 pm tetapi tiada tindakan & tidak di kemas.

Dear Muhamad F. K. S., Thank you for bringing this to our attention. We sincerely apologize for the failure to service your room at the requested time of 5:30 PM. This is not our standard of service, and we have addressed this with our Housekeeping team to ensure better adherence to guest requests and schedules. We appreciate your feedback and hope to welcome you back for a more responsive and comfortable stay. Sincerely, Jean Wong, Guest Experience Manager

Catatan tamu Avis 4.0/5

Adly A. H. I. Keluarga - Ulasan terverifikasi ALL

Bilik yang luas dan bersih, saya sangat berpuas hati. Sarapan pagi yang beraneka macam juadah. Kakitangan yang sangat ramah dan sedia membantu. Penghargaan kepada Kenny dan Qayum kerana membantu saya apabila kereta mengalami kerosakan. Terima kasih! Beberapa kelemahan yang perlu diperbaiki ialah seperti, cadar atau selimut katil yang perlu diganti kerana sudah usang, lampu ceiling atau downlight yang rosak juga perlu diganti. Ini penting agar keselesaan tetamu sentiasa dijaga dan reputasi hotel juga terlindungi. A., Brunei Darussalam 🇧🇳

Dear Adly A. H. I., Thank you for taking the time to provide feedback regarding your stay at Pullman Miri Waterfront. We are very pleased to hear that you were satisfied with the comfort of the room, the breakfast options, and the service from our staff, including Kenny and Qayum. We appreciate your insights regarding the bed linens and lighting that need to be improved. We are always striving to enhance our guests' experience and will consider this feedback in our efforts to maintain a high standard of quality. Once again, thank you for your review. Jean Wong, Guest Experience Manager.

Catatan tamu Avis 5.0/5

Ramzen A. Bisnis - Ulasan terverifikasi ALL

Peralatan yang disediakan sangat selesa. Jamuan minum pagi dan makan tengahari yang disediakan mempnyai banyak pilihan dan terdapat juadah tempatan yang sangat sedap

Dear Ramzen A., Thank you for the positive feedback provided. We are very pleased to hear that you are satisfied with the facilities and food options we offer. Your comments are very valuable to us and we look forward to welcoming you again in the future. Jean Wong, Guest Experience Manager.

Catatan tamu Avis 5.0/5

Mastura B. M. A. Pasangan - Ulasan terverifikasi ALL

Pengalaman yang indah dengan suasana yang tenang, pemandangan yang cantik, bilik pun bersih dan luas.

Dear Mastura B. m. a., Thank you for your kind words regarding your stay with us. We are delighted that you enjoyed the serene atmosphere, beautiful views, and the cleanliness of your room. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Jean Wong, Guest Experience Manager.

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.209 ulasan 9.6/10 Lokasi
  • 3.285 ulasan 7.1/10 Kamar
  • 2.088 ulasan 8/10 Pelayanan
  • 62 ulasan 8.8/10 Internet
  • 1.602 ulasan 7.9/10 Kenyamanan
  • 1.414 ulasan 4.7/10 Kebersihan
  • 785 ulasan 8.3/10 Sarapan
  • 526 ulasan 8.7/10 Suasana

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