Pullman Miri Waterfront bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.321 ulasan

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Deskripsi

Keistimewaan hotel

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Akomodasi kami

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Lokasi hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  3.321 ulasan

Catatan tamu Avis 0.5/5

Mohd A. S. Bisnis - Ulasan terverifikasi ALL

Bilik di kemas sambil lewa, comforter dilipat sambil lewa.. Tuala tidak ditukar... Coffee, tea dan sugar sachet tidak di refill.. Toilet tidak di cuci.. better i stay at Mercure Hotel next time...

Dear Mohd A. S., Thank you for your honest feedback. We are truly sorry to hear that your experience with our room service was so disappointing. Please accept our sincere apologies for the careless tidying of the room, poorly folded comforter, unchanged towels, unrefilled coffee, tea, and sugar sachets, and the toilet not being cleaned. This is not the standard we aim to provide, and your feedback has been shared with our housekeeping team for immediate review and corrective action. We deeply regret that we failed to meet your expectations and hope to have the opportunity to welcome you back and provide a much better experience. Sincerely, Brenda Heu Guest Relations

Catatan tamu Avis 5.0/5

Christopher U. S. Keluarga - Ulasan terverifikasi ALL

Pullman Miri tidak pernah mengecewakan setiap kali travel ke Miri

Dear Christopher U. S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Wong, Guest Experience Manager.

Catatan tamu Avis 5.0/5

Noorfadzli Z. Keluarga - Ulasan terverifikasi ALL

semuanya ok

Dear Noorfadzli Z., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Wong, Guest Experience Manager.

Catatan tamu Avis 2.0/5

Azlan B. R. Bisnis - Ulasan terverifikasi ALL

bilik 815 ini singki dalam tempat cuci tangan dalam bilik mandi tersumbat, air lambat turun. susah nak berus gigi dan cuci muka. lubang saluran air di tepi bath tub juga tersumbat, air jadi bertakung. tak selesa nak mandi. remote tv, sejadah, cerek elektrik juga tiada dalam bilik. bila request dari housekeeping, dalam sejam juga menunggu. tingkap depan bath tub agak berlumut dan kotor. sekali sekala cuba cuci tingkap tersebut walaupun view bilik 815 ini tak berapa menarik. sepatutnya hotel 5 bintang bukan begini rupa biliknya yang serba kekurangan. mohon perbaiki masalah ini untuk keselesaan pelanggan yang seterusnya guna bilik ini.

Dear Azlan B. R., Thank you for bringing the significant issues in room 815 to our attention in such detail. We sincerely apologize for the multiple and unacceptable failures you experienced, including the blocked sink and bathtub drain, the missing amenities (remote, prayer mat, kettle), the delayed service response, and the unclean window. This falls far below the standard expected of our hotel. We have escalated this immediately to our respective department. The room has been taken out of service for a complete deep clean, repair, and re-stocking. Your feedback is crucial for preventing such lapses for future guests. We deeply regret the inconvenience caused and hope for an opportunity to restore your confidence with a flawless stay in the future. Sincerely, Jean Wong, Guest Experience Manager

Catatan tamu Avis 3.0/5

Muhamad F. K. S. Sendiri - Ulasan terverifikasi ALL

Bilik lewat untuk di kemas @ 5 pm. Minta dtg kemas jam 5.30 pm tetapi tiada tindakan & tidak di kemas.

Dear Muhamad F. K. S., Thank you for bringing this to our attention. We sincerely apologize for the failure to service your room at the requested time of 5:30 PM. This is not our standard of service, and we have addressed this with our Housekeeping team to ensure better adherence to guest requests and schedules. We appreciate your feedback and hope to welcome you back for a more responsive and comfortable stay. Sincerely, Jean Wong, Guest Experience Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.177 ulasan 9.6/10 Lokasi
  • 3.225 ulasan 7/10 Kamar
  • 2.065 ulasan 7.9/10 Pelayanan
  • 61 ulasan 9.1/10 Internet
  • 1.571 ulasan 7.8/10 Kenyamanan
  • 1.426 ulasan 4.5/10 Kebersihan
  • 811 ulasan 7.1/10 Fasilitas
  • 761 ulasan 8/10 Sarapan

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