巴黎圣丹尼体育场大教堂诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 814 评论

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1 Place de la Porte de Paris, 93200 圣丹尼, 法国

描述

酒店其他优惠

  • 现代明亮的客房，适合任何类型的住宿

  • 屋顶酒吧，可欣赏埃菲尔铁塔和首都景观

  • 餐厅供应采用有机时令食材烹制的自制美食

  • 7 间会议室，适合在巴黎附近举办活动

  • 安全停车场靠近法兰西体育场

我们的客房

酒店位置

巴黎圣丹尼体育场大教堂诺富特酒店

1 Place de la Porte de Paris
93200 圣丹尼
法国

GPS:48.930016, 2.357085

电话
传真 +33 1 55 99 95 96

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR RESTAURANT

享用由新鲜当地食材烹制的纯自制地道美食，好好款待自己。我们提供精简的时令菜单，供应丰盛美味的菜肴。享受将当地食材和创意巧思相融合的美食体验！

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  814 评论

TripAdvisor 评级  3.9/5  571 评论

A Five-Star Experience Made Better by Woeser!

Tripadvisor 评级 5.0/5

All hail the S 经 TripAdvisor 认证的评论

The first thing I noticed at this hotel was the fantastic, diverse staff—everyone was so friendly and created a great vibe. ​I especially want to thank Woeser for making our stay so effortless. We probably holds the record for the most repetitive questions, but she was such a good sport and answered every single one with total patience! She handled all our requests instantly and gave us 'chef's kiss' suggestions for unique local spots that really made our trip. ​It’s rare to find someone so helpful and quick to find solutions. We felt truly looked after. We will definitely be back and highly recommend staying here!

Dear allhailthes, Thank you so much for this glowing review! It is a joy to hear that you had such a "Five-Star Experience" at the Novotel Paris Saint-Denis Stade Basilique. I am particularly proud that you noticed the diversity and friendly vibe of our staff. We strive to create an inclusive and welcoming environment, and your feedback confirms we are on the right track! A huge thank you for your special mention of Woeser. I will personally share your compliments with her—she will be delighted to know that her patience, good humor, and "chef’s kiss" local recommendations made such a lasting impression. Whether it’s answering repetitive questions or finding instant solutions, Woeser truly embodies the spirit of hospitality we aim for. We are thrilled to know you felt looked after and that you plan to return. We can’t wait to welcome you back for another effortless stay! Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

Worst experience

Tripadvisor 评级 1.0/5

aruba f 经 TripAdvisor 认证的评论

To start of with this has been the worst hotel I have ever stayed at! To start with it felt very unsafe with people surrounding the entrance of the hotel trying to sell you things and the staff don’t do anything to move them so we have space to walk in and out. Secondly, the main point of all we called reception desk to ask for a drink of water or juice they advised to come to bar - we went downstairs they said they aren’t able to give us any WATER as they have ran out and when we asked for tap water they said NO so bluntly. Few items from room was damaged such as seats which is so disappointing. This was supposed to be a first time experience for me and my sister and we have left this hotel knowing we will never be coming back again.

Dear arubaf2026, I was deeply concerned to read about your experience at our hotel. Please accept my sincerest apologies for the series of frustrations you and your sister encountered; this is absolutely not the level of service or hospitality we strive to provide at Novotel. I would like to address the points you raised: The Welcome and Water Request: I am genuinely shocked to hear that you were refused tap water. Providing basic hydration is a fundamental courtesy, and a "blunt" refusal is completely unacceptable. I will be meeting with our Bar and Reception management immediately to address this lack of service spirit and ensure it never happens again. Safety and Surroundings: I understand that the presence of individuals at the hotel entrance can feel intimidating. While we do not have jurisdiction over the public sidewalk, we work closely with local authorities. Our security team is also instructed to ensure a clear and safe passage for our guests, and it is clear we failed you in this regard during your stay. Room Condition: We take great pride in our rooms, and I am very sorry that you found damaged furniture. I have shared this with our Maintenance and Housekeeping teams to ensure the room you occupied is thoroughly inspected and repaired. It is heartbreaking to know that your first experience with us resulted in such disappointment. I would value the opportunity to speak with you further to regain your trust. Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

Family of 4

Tripadvisor 评级 5.0/5

Unicorn F 经 TripAdvisor 认证的评论

The hotel is in a great location. The metro and tram are just 20 meters away. There are shops like Aldi and restaurants where you can eat delicious food. The hotel is clean, with a good breakfast and friendly service. In the evenings, you can spend a pleasant time at the bar, which serves the best pizza we've ever had. The only downside is that there are some suspicious people around the hotel, so you have to watch out for them, but fortunately, the police respond very quickly. This is definitely a place we'll remember forever. Greetings from Ireland.

Dear Trek756495, What a pleasure to receive your greetings from Ireland! Thank you so very much for sharing your family's experience at the Novotel Paris Saint-Denis Stade Basilique. 🇮🇪 We are delighted that you made the most of our strategic location, just steps away from the metro and tram, as well as the nearby shops and restaurants. It is also a source of pride for our team to hear that you enjoyed the cleanliness of the hotel, our breakfast, and, most notably, that our bar served you the best pizza you've ever had! We fully understand your comment regarding the activity around the hotel. As you mentioned, the presence and responsiveness of the local authorities ensure constant security for our visitors, allowing everyone to enjoy the city with peace of mind. It was an honor to host you, and we are touched to know that this stay will be a lifelong memory for you. We hope to welcome you back on your next trip to France! Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

Security concerns during breakfast

Tripadvisor 评级 1.0/5

Gaming W 经 TripAdvisor 认证的评论

As I have reviewed on trip.com, our stay was very unfortunate, and I'm here to raise awareness about our concerns. Within the hotel, on December 25, 2025, breakfast time. Among the chaos, an unauthorized individual was able to enter the area and take our family's bag containing important personal belongings and travel documents, leading to many cancellations, time, and money. Requiring us to meet with our country's embassy to obtain temporary travel documents and airport issue. Really disappointed, because access to the breakfast area is normally checked by staff who only ALLOW PAYED entry, and this is surprising, as how did he enter when the staff were there? When we reported to the staff, they explained that breakfast time can be very busy, and I understand that, and people may overlook others going in and out. While I understand it, it is still a concerning matter as to how they should consistently monitor the area during peak time.  Thankfully, no one was physically harmed, but the experience was quite unsettling, especially when I visited, there were many children around. This raises concern, as if what if the intruder had a harmful motive? Nobody wants to be harmed, especially within a hotel that they trust to sleep in. I really hope this feedback encourages improvement toward security, especially in busy areas to prevent future incidents.

Dear Guest, We have carefully reviewed your comments. We sincerely regret the theft of your personal belongings, but we would like to provide important clarifications regarding the operation of our establishment and this incident. Our breakfast area is a living space open not only to hotel residents but also to external customers. As such, it is considered a public space where each guest remains responsible for supervising their personal effects. In this case, the theft unfortunately occurred in a fraction of a second, in the immediate vicinity of your husband, despite the vigilance of our staff and the access controls we perform for billing purposes. On our part, all preventive measures were implemented. Our teams are trained to be vigilant, and a video surveillance system is active at all times; the recordings have been made available to the police to support you in your procedures. While we understand your distress, this event is an isolated act of malice against which individual vigilance remains the primary protection in any place open to the public. We remain at your disposal for any further information needed for your police report. Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

Great

Tripadvisor 评级 5.0/5

Dhundup D 经 TripAdvisor 认证的评论

During our recent stay at the hotel, Woeser made our experience truly memorable. From the moment we arrived, she welcomed us with genuine warmth, professionalism, and a constant smile. She patiently answered our questions, offered helpful local recommendations, and ensured every detail of our stay was comfortable and smooth. Whenever we needed assistance, Woeser responded quickly and thoughtfully, making us feel valued and cared for. Her dedication, kindness, and attention to detail reflect the high standards of the hotel. We are sincerely grateful for her outstanding support and exceptional service, and we hope to return again soon in the future.

Dear dhundupd2025, We would like to warmly thank you for this glowing review following your recent stay with us in December 2025. It brings us immense pride to read that Woeser made your experience truly memorable. Her patience, professionalism, and local recommendations are a perfect reflection of the service spirit we strive to offer our guests. We are delighted that she was able to anticipate your needs and make you feel truly valued. Your recognition of her dedication and kindness is the best reward we could receive. We will certainly share your message with her and the entire team, as your satisfaction is our greatest motivation. It was an honor to host you, and we sincerely hope to welcome you back very soon for another exceptional stay. Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

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其他网络用户评价我们的酒店

  • 899 评论 8.4/10 位置
  • 979 评论 7.9/10 房间
  • 1,054 评论 8.2/10 服务
  • 9 评论 5.9/10 上网
  • 496 评论 6.9/10 早餐
  • 457 评论 7.9/10 清洁度
  • 7 评论 2.2/10 游泳池

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