巴黎圣丹尼体育场大教堂诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 796 评论

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1 Place de la Porte de Paris, 93200 圣丹尼, 法国

描述

酒店其他优惠

  • 客房服务可满足您的味蕾！

  • 7 间会议室，靠近商务区

  • 获得了 ALLSAFE 认证

  • 从酒店举步可至法兰西体育场地铁站

我们的客房

酒店位置

巴黎圣丹尼体育场大教堂诺富特酒店

1 Place de la Porte de Paris
93200 圣丹尼
法国

GPS:48.930016, 2.357085

电话
传真 +33 1 55 99 95 96

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR RESTAURANT

在草木繁茂的露台或拥有充沛自然光线的客房内享受宁静平和，现在正是发现我们采用应季食材烹制新鲜、营养均衡的石锅特色美食的完美时机。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  796 评论

TripAdvisor 评级  4.0/5  509 评论

DO NOT BOOK ROOM 219!

Tripadvisor 评级 2.0/5

Nicolas U 经 TripAdvisor 认证的评论

Revolving door glass broken, DO NOT BOOK ROOM 219, A/C IS NOT WORKING, so you must leave the window open. This location is very busy with traffic, police sirens, metro entrance is beside hotel entrance, so lot of people coming in and out, yelling, people hanging out at the hotel entrance. I did not sleep well in the whole stay. Hotel fully booked so I did not get a different room with working a/c. We BOOKED for a transport from the hotel to the airport the night before. NOBODY SHOWED UP ON TIME, hotel employees try 3 different companies. 1 hour later we got transport.

Terrible

Tripadvisor 评级 1.0/5

Dreamer37180737531 经 TripAdvisor 认证的评论

72 euro was taken out my account with out my authorisation. Saying we had breakfast when we never did . I have tried to get my money back and no luck .this is stealing I am so upset i do recommend anyone to book this hotel it's terrible until now I haven't received my money back.

Horrible choice

Tripadvisor 评级 1.0/5

H7951VPnickb 商务住宿 - 经 TripAdvisor 认证的评论

This hotel was chosen as accommodations during the Olympics, and it was atrocious. During the hottest time of the year, the air conditioning never worked. Opening the window resulted in loud, non-stop noise from traffic, passing trains, and police whistles from officers directing traffic. The noise could still be heard with the windows closed, forcing a white noise generator to be implemented. The bed was uncomfortable. The towels were paper thin. The shampoo and shower gel were watered down. There are no USB ports anywhere. INo service was offered to make repairs. The revolving door out front was broken and never fixed. The restaurant in the hotel doesn’t know how to cook scrambled eggs and the bacon was barely cooked at all. The only good thing was there is a Metro station literally steps from the front door, so you can escape quickly and go elsewhere. My recommendation: don’t stay here unless you enjoy sleeping in stifling hot rooms with no ventilation.

Concern about Unresponsive Staff, Poor Phone Etiquette, and Difficulty in Communication

Tripadvisor 评级 1.0/5

Nitin P 经 TripAdvisor 认证的评论

Dear Novotel Paris Saint Denis Stade Basilique Management, I am writing to express my concern and frustration about the lack of response from your team, particularly ACHEAMPONG Patricia, regarding our group booking inquiries. Despite sending multiple emails, I have not received any response or acknowledgement. Furthermore, I have tried to contact the hotel several times to speak with ACHEAMPONG Patricia, but she is never available to take calls. When I do get through to the hotel, the staff rarely answer the phone properly, and I am often left waiting or disconnected. This lack of communication, unavailability, and poor phone etiquette is causing significant inconvenience and delaying our booking process. I would appreciate it if you could look into this matter and ensure that: - Your team responds promptly to emails - Staff members are available to take calls or return messages - Phone calls are answered professionally and promptly Alternatively, please provide me with an alternative contact person or email address where I can get a response. I hope you understand the importance of effective communication and good customer service in building trust and ensuring a smooth booking experience. I look forward to hearing from you soon.

VERY BAD CUSTUMER CARE. BE CAREFUL.

Tripadvisor 评级 1.0/5

Mimmy1972 经 TripAdvisor 认证的评论

I do not recommend this hotel at all! The they before leaving, we paid for tourist tax. Just a coupple of hours after we left the hotel, my husband realized that 70,00 euros had been withdrawn from our card and....it was them!!! After blocking the card, we called immediately to understand the reason for this withdrawal and they sent us a second bill afterwards. This means that we paid 180 euros for 3 nights (5 people and two rooms). Since then, I have been calling several times to inquire why they had charged us this EXTRA money and took it without letting us know! I asked them to send us one single bill and to know the amount we were supposed to be reimbursed, but the staff is incapable of taking care for certain matters and although iI asked to speak with the appointed manager, no one has ever got me back! Moreover, the hotel is situated in a dangerous area and I would not recommebded for this reason too. BAD VERY BAD!!!!

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其他网络用户评价我们的酒店

  • 518 评论 8.3/10 位置
  • 637 评论 7.5/10 房间
  • 613 评论 7.3/10 服务
  • 6 评论 5.6/10 上网
  • 316 评论 6.3/10 早餐
  • 259 评论 8.3/10 清洁度
  • 173 评论 4.8/10 食物
  • 116 评论 4.3/10 设施

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