里加老城铂尔曼酒店(2025 年翻修) 5 星

客户意见评级 (ALL 评级) 4.6/5 528 评论

里加老城铂尔曼酒店(2025 年翻修) - Image 1
里加老城铂尔曼酒店(2025 年翻修) - Image 2
里加老城铂尔曼酒店(2025 年翻修) - Image 3
里加老城铂尔曼酒店(2025 年翻修) - Image 4

描述

酒店其他优惠

  • 绿色环球认证

  • 会议设施

  • 可免费使用桑拿房、泳池和健身房

  • 位于老城

  • 水疗中心

我们的客房

酒店位置

里加老城铂尔曼酒店(2025 年翻修)

Jekaba Iela 24
LV-1050 里加
拉脱维亚

GPS:56.952154, 24.105369

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Harper Woolf

Harper Woolf 在里加老城的环游活动灵感来源于虚构的旅行者探险。它提供全球美食、分享用餐和现场烹饪,营造出一种庆祝文化探索和新鲜食材的温馨氛围。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  528 评论

TripAdvisor 评级  4.2/5  915 评论

卓越奖 2025

Spoiled impression of the Christmas dinner

Tripadvisor 评级 2.0/5

Daria N 经 TripAdvisor 认证的评论

I am glad we did not chose this hotel for our stay. Except for the interior design and food at the restaurant Harper's Woolf there is nothing worth positive comments. On the opposite, the overall impression from e visit to this hotel was quite negative. First of all, it's not possible to arrive at the entrance by car due to some administrative ban however I saw some cars nearby which allegedly had some special permit. It must be noted that the pavement around the hotel is the Old town style and not easy for walking especially for people with physical disabilities or simply on heels. Further, professionalism of receptionists is by far no the class of a 5 star hotel. There is no even sign of readiness to help. At the time we ere there on the eve of December 25th, it appeared that both receptionists were more engaged with themselves then guests. Service at the bar was very poor. We were waiting for a long time while one bartender was entertaining a couple of other guests and her mate was busy with something else. There were no more guests at the bar. Even a little detail of a complimentary warm drink ailed the test because the jars were empty. No desire to come back

Dear Valued Guest, Thank you for sharing your feedback regarding your visit to Pullman Riga Old Town Hotel. We regret to hear that your overall impression, especially on Christmas Eve, was disappointing. While we are pleased that you appreciated our interior design and the dining experience at Harper’s Woolf, we sincerely apologize for the service shortcomings you encountered. This is not the level of hospitality we aim to provide. Regarding access to the hotel, vehicle restrictions in the Old Town are in place due to security regulations related to the Parliament building located next door. We understand this can be inconvenient, and our team should always be ready to assist guests with arrival arrangements. We are particularly concerned by your comments about the attentiveness of our reception and bar teams, as well as the lack of complimentary warm drinks. These matters have been shared with the relevant managers and addressed internally. Thank you again for your honest review. Your feedback is valuable in helping us improve, and we hope to have the opportunity to welcome you again in the future under better circumstances. Kind regards, Ivo Kurvins Guest Relation Officer Pullman Riga Old Town Hotel

Great New Year’s stay

Tripadvisor 评级 5.0/5

MrsD_93 经 TripAdvisor 认证的评论

Lovely, stylish hotel in a great central location a perfect base to explore Riga. The hotel restaurant was outstanding, amazing food and the breakfast was great as well. The spa was also a nice bonus, very relaxing and the treatments we had were amazing. Room was very comfortable and it was a great stay overall, very relaxing. Would recommend (and return!).

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your New Year’s stay with us, from the stylish design and central location to the comfort of your room. It is especially rewarding to know that our restaurant, breakfast, spa, and treatments contributed to a relaxing and memorable experience. Your recommendation truly means a lot to our team, and we very much look forward to welcoming you back to Pullman Riga Old Town Hotel in the future. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Highly recommend this hotel

Tripadvisor 评级 5.0/5

JaniL272 经 TripAdvisor 认证的评论

A quality place to stay in. Location is superb in the edge of old town with short walking distance to explore what old Riga has to offer. Room was really comfy with good bed and pillows, really clean and well organized. Staff was really helpful and service was excellent. Breakfast was also enjoyable. Really enjoyed our three nights stay in this hotel.

Not a five star hotel

Tripadvisor 评级 3.0/5

Wanderer56381665965 经 TripAdvisor 认证的评论

Good day. I want to be clear: the Pullman Hotel is not a five-star hotel. At best, it barely reaches four stars. Even though it is advertised as updated for 2025, there is little to show for it. Our stay started fine, but bad cleaning, terrible noise from outside ventilation and poor maintenance told another story. Finding silverfish in our room was unacceptable. Being moved between rooms without proper assistance — especially with an elderly family member — only made things worse. The replacement rooms were either impractical or noisy, and we slept poorly for the rest of the stay. The restaurant began well enough, but serving fish full of bones is simply not acceptable for a hotel claiming luxury standards. Another issue is that the hotel offers no proper parking. When you arrive by taxi or rideshare, you have to walk a noticeable distance with your luggage — something that should be clearly stated in advance. What sums it up is that even a staff member admitted the hotel doesn’t deserve its five-star rating. Management needs to tighten up and start delivering what they advertise.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Riga Old Town. We genuinely appreciate your insights as they help us to enhance our services. I regret to learn that your experience did not meet the expectations associated with a five-star hotel. Cleanliness and maintenance are of utmost importance to us, and I apologize for the inconveniences you encountered during your stay. Your comments regarding the noise levels and the condition of your room have been noted, and we will use this information for our ongoing improvements. Regarding your dining experience, we strive to provide high-quality meals, and We appreciate your feedback about the fish served. We will certainly review our culinary standards to ensure they align with our guests' expectations. Additionally, I understand your concerns about our parking arrangements and will work towards better communication about transportation options for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Nice Quiet Hotel

Tripadvisor 评级 5.0/5

CJBARR 经 TripAdvisor 认证的评论

Nice, modern hotel on the edge of the old town so an easy walk for site seeing. It is situated next to a park so is very quiet, the reception is very smart and roomy and the reception desk was friendly and informative. The rooms were large, modern and had everything you would need. Breakfast was next to reception and had a great selection and was well laid out. I only stayed one night but had an enjoyable stay.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 735 评论 9.3/10 位置
  • 787 评论 7.1/10 房间
  • 677 评论 8.6/10 服务
  • 14 评论 7.1/10 上网
  • 595 评论 9/10 早餐
  • 248 评论 7.4/10 清洁度
  • 208 评论 7.8/10 食物
  • 204 评论 5.7/10 运动休闲

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