Mercure Kakadu Crocodile Hotel 3,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 972

Гарантия
лучшей цены
Mercure Kakadu Crocodile Hotel - Image 1
Mercure Kakadu Crocodile Hotel - Image 2
Mercure Kakadu Crocodile Hotel - Image 3
Mercure Kakadu Crocodile Hotel - Image 4
Flinders Street, 0886 JABIRU, Australia

Описание

Особенности отеля

  • Superb location

  • Outdoor swimming pool

  • Manjmukmuk Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

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Расположение отеля

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Телефон
Факс +61 8 8979 9098

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

MANJMUKMUK RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Manjmukmuk Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 972

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 815

Great stay.

Примечание: Tripadvisor 5.0/5

106LauraH Solo travel - Реальные отзывы TripAdvisor

2 night stay as part of an Outback Spirit tour. My room was clean, quiet, and comfortable. Wifi signal was strong. Breakfast Buffet had a good selection and dinner was very good. Apparently this region is very humid, as the rooms had dehumidifiers, in addition to AC. Some in my group were not aware they needed to be emptied. I know I emptied mine 2 or 3 times the full day we were there. Made a big difference in the efficiency of the AC!

Great place to stay!

Примечание: Tripadvisor 5.0/5

MoDav49 Реальные отзывы TripAdvisor

Very nice place to stay. Very central in Kakadu. The staff here very helpful. They are mostly students of work visas enjoying the country. Nice restaurant and in November it is the only restaurant open! Very nice swimming pool, which was an asset as it was extremely hot at this time of year.

Thank you for your lovely review! We're so glad to hear you had a great stay and enjoyed the central location in Kakadu. It's wonderful that our staff made your experience even better, and we appreciate your kind words about the restaurant and pool. We hope to welcome you back for another stay, especially during the warmer months!

Poor service and not what we paid for

Примечание: Tripadvisor 2.0/5

Sharon D Couples - Реальные отзывы TripAdvisor

Arrived early basically told to go away until lunch time though when booking chose the time we would arrive. Came back for lunch and waited 10 minutes at the stand here and wait sign. Booked in to find the extra we had paid to have a ground floor room with outside chairs and table was not available and no offer of refund of the extra paid. I had called to ensure this was what I was getting for the extra and was reassured. No water supplied in the mini fridge. Room only just clean meaning a quick wipe over with no attention to details like calcium build up in the bathrooms. Great start to our holiday! Won’t be back!

Dear Sharon, We appreciate you took the time to leave your feedback. Our check in time is from 15:00PM. If we are able to check guest in earlier, we always will, this is unfortunately not always possible. The booking was made for a Superior room, which is on the first floor. There was no upgrade booked to a ground floor, so therefore there was nothing for us to refund. We do apologize for the inconvenience you experienced during your stay, and it sounds like we should of communicated better. I will pass on the feedback to the team, so we can improve for any future occurrences. We truly value your feedback and are sorry your experience didn't reflect the high standards we aim for. We hope you’ll consider giving us another chance in the future.

Executive queen suite was both inviting and comfortable. The restaurant and bar offered a delicious scrumptious menu.

Примечание: Tripadvisor 5.0/5

Paula-Rosa L Couples - Реальные отзывы TripAdvisor

Totally enjoyed our stay at the Mercure Kakadu Crocodile Hotel in an executive queen room. The swimming pool was cooling and inviting. Built in the shape of a crocodile, the hotel pool is the heart of the crocodile and perfect place to relax!

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay! We hope to welcome you back soon for another relaxing getaway! Kind regards, Nanda Operations Manager

Not worth it at all!

Примечание: Tripadvisor 1.0/5

dan g Реальные отзывы TripAdvisor

The place is very dated and the service abysmal. The people at the front desk are not helpful and will redirect and tell you they are taking care of the problems/issues without doing so. Food is mediocre at best. The rooms smell of mold/mildew. Paint is peeling, furniture is worn. Room was not very clean. Housekeeping is minimal. Overall, incredibly disappointing. The hotel seems to get a pass since there are few options in Kakadu. However, this is one to avoid.

Thank you for your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these issues to our attention. We take guest concerns seriously and will work to address the service and maintenance problems you’ve described. Your comments about cleanliness and food quality will also be shared with our team for improvement. We hope you’ll consider giving us another chance in the future. Kind regards, Nanda Operations Manager

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Другие интернет-пользователи оценили наш отель

  • 220 Отзывов 8.7/10 Расположение
  • 738 Отзывов 6.6/10 Номер
  • 623 Отзывов 8.2/10 Сервис
  • 15 Отзывов 4.7/10 Интернет
  • 618 Отзывов 7.2/10 Еда
  • 266 Отзывов 5.7/10 Чистота
  • 205 Отзывов 5.4/10 Удобства
  • 160 Отзывов 3/10 Соотношение цены и качества

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