Pullman Weifang 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 119 件のレビュー

Pullman Weifang - Image 1
Pullman Weifang - Image 2
Pullman Weifang - Image 3
Pullman Weifang - Image 4

説明

ホテルのその他の情報

  • Hotel close to entertainment such as shopping mall, cinema supermarket

  • 1,200m²pillar-less Grand Ballroom equipped with an 80m² LED screen

  • Located in city center, 10 minutes from train station and 30 minutes from airport.

  • Largest guest rooms in the city featuring separate shower & bathtub

  • Complementary WIFI for unlimited devices throughout the hotel

当ホテルの客室

ホテル所在地

Pullman Weifang

NO 1 Building NO 6636, Fushou East Street Kuiwen, District
261031 WEIFANG
中国

GPS:36.725025, 119.13722

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  119 件のレビュー

トリップアドバイザーの評価  4.2/5  142 件のレビュー

Bad facility maintenance and service

トリップアドバイザーの評価 2.0/5

tripadvisior2024 ビジネス - トリップアドバイザー認証口コミ

Wrong telephone operation and redirect customer's call from restaurant to my room, lots of call real is annoyed. Curtain malfunction, then change to other room with flicker light

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Weifang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. General Manager Pippo Geng Pullman Weifang

Nicely nice.

トリップアドバイザーの評価 5.0/5

Shreyansh182 ビジネス - トリップアドバイザー認証口コミ

Nice hotel. Business friendly. Good breakfast and space to take calls and do your stuff. Nothing that much to write home about tbh. It’s a nice hotel in a factory town in the middle of nowhere smh, shrug emoji. A two hundred character min is crazy.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Weifang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Pippo Geng

You may be quarantined by local authority by staying in Pullman Weifang

トリップアドバイザーの評価 1.0/5

pekckian1 ビジネス - トリップアドバイザー認証口コミ

My wife was on business trip to Weifang last month. Her company decided to put her in an international hotel in the city and had chosen Pullman Weifang. However, the hotel is located in a district within Weifang that the authority requires all guests come from areas that are classified as high and moderate risks to be quarantined for a least 7 days if they so decided to stay in any of the hotels in the same district as Pullman Weifang. Unfortunately, the hotel is aware that my wife is from Pudong (during reservation) which is classified as moderate risk COVID-19 area but decided not to inform my wife of the requirements of the district. The hotel is more concerned of losing businesses instead of caring for its guests regardless whether they will be quarantined or otherwise. Luckily, she was informed by one of the district officials while she was having a PTR test at a local hospital. She decided to stay in another hotel that was not in the same district as Pullman Weifang. To avoid been quarantined, avoid staying in the hotel unless you are sure that you come from a low risk area.

Dear Valued Guest, Thank you for taking the time to tell us about your experience. We always put guest‘s safety first and also follow the COVID-19 control measures of Shandong Province in time. We provide all the information we have to guests during reservations but sometimes there are new policies from some specific government officials which is out of our control, therefore making guests stay even more difficult. I am so sorry for the unhappy experience for your stay in Weifang; It is our hope you will give us another opportunity to better serve you in the near future. Sincerely, General Manager Pippo Geng

Pullman in Weifang at new year

トリップアドバイザーの評価 3.0/5

John Rhys C Solo travel - トリップアドバイザー認証口コミ

I decided to stay in the Pullman for the new year as I am a Platinum member of Accor and have been unable due to covid to travel as usual. The breakfast on both mornings was cold and though staff were in abundance, nobody made themselves available to cook hot food. The breakfast room was also not warm and guests noticeably kept their coats on. In the evening of new years eve I visited the bar as the restaurant closed at 20:00. Food was available and bottled beer but the bar was closed at 23:00, no music, no entertainment, no ability to witness the new year - I went to bed. 2 nights of a drone from the heating system did not help. I will not visit again.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Weifang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hotel has heating air-conditioning, if you meet the problem in room, please inform us so that we can deal with the problem as soon as possible. About the breakfast, we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad management / service

トリップアドバイザーの評価 1.0/5

Trip61638482533 ビジネス - トリップアドバイザー認証口コミ

This hotel is very bad managed! Starting from sales and ending at front desk! I asked 4 questions the sales and after checking several times with sales and also with the front desk for some update - nobody took care. Does this hotel really think this is 5 star service??? The management should consider some training or even also get trained from bigger hotel/cities which are more professional.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Weifang. We are so sorry to hear that our service did not meet your expectations. Apologies for unpleasant encounter with our sales and front desk staff. It would be very nice if you can tell us your questions again so that we can solve them for you as soon as possible for your next stay. Meanwhile, please believe that we are taking actions to enhance staff training on service details. At Pullman, we strive to serve our guests with best quality. Hope you can give us an opportunity to come back again in the neat future. General Manager Pippo Geng

との提携 TripAdvisor

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