Novotel Guwahati GS 路 5 星

客户意见评级 (ALL 评级) 4.2/5 1,139 评论

保证最优惠房价
Novotel Guwahati GS 路 - Image 1
Novotel Guwahati GS 路 - Image 2
Novotel Guwahati GS 路 - Image 3
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G S 路, 迪斯布尔市中心, Assam, 781006 古瓦哈蒂, 印度

描述

酒店其他优惠

  • 84 间高级房，26 间行政房和 8 间套房

  • 提供多种餐饮选择和会议场所，供应各种国际美食

  • 独特的屋顶无边泳池、水疗中心和全天候开放的健身中心

  • 当天空缀满繁星时，不妨去泳池边的时尚酒吧品尝美酒

  • 坐落在 Guwahati - Shillong 路旁，位置优越

我们的客房

酒店位置

Novotel Guwahati GS 路

G S 路, 迪斯布尔市中心, Assam
781006 古瓦哈蒂
印度

GPS:26.138921, 91.798386

电话
传真 +91 361 710 4445

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,139 评论

TripAdvisor 评级  4.6/5  1,019 评论

卓越奖 2025

Nice stay

Tripadvisor 评级 5.0/5

Odyssey50387951738 经 TripAdvisor 认证的评论

I recently stayed at Novotel guwahati and attended an event there. The hotel maintains excellent cleanliness throughout. Washroom hygiene and room cleaning were outstanding, and guest amenities were more than sufficient and well replenished . Overall, a very comfortable and pleasant stay .

Good stay

Tripadvisor 评级 5.0/5

Curiosity41291108498 经 TripAdvisor 认证的评论

Thank you Novotel for wonderful stay and nice service you guys have provided. Specially Housekeeping team have done excellent work Room was very clean and well maintained.Clean sheet and comfortable bed .

Everything is fine come soon again

Tripadvisor 评级 5.0/5

Sanjay kr S 经 TripAdvisor 认证的评论

I had an amazing stay at this hotel ,and I d like to big shoutout to the housekeeping team , They were extremely courteous, efficient and attentive to every detail.my room was always spotless,well organised,and refreshed on time each day . their professional and positive attitude made a huge difference, creating a comfortable and welcoming environment throughout my stay.kudis to MR Happy kumar and housekeeping team for their hard work and dedication

Dear Valued Guest, Thank you so much for sharing such a warm and uplifting review! We’re truly delighted to hear that you had an amazing stay with us, and your kind words mean the world to our entire team. A special thank you for recognising our housekeeping team — your appreciation genuinely motivates them. I’m thrilled to hear that you found your room consistently spotless, well-organised, and refreshed on time each day. Our housekeeping staff takes great pride in maintaining a comfortable and welcoming environment for our guests, and your acknowledgment is the best reward they could receive. Your shoutout to Mr. Happy Kumar and the housekeeping team has been passed along, and they are incredibly grateful. Their dedication and positive attitude truly shine through, and we’re so glad it made a meaningful difference to your stay. At Novotel, we strive to ensure every guest leaves with a memorable experience, and knowing that we succeeded with yours brings us immense joy. Everything is ready for you whenever you choose to return — we look forward to welcoming you back again soon! Best Regards, Vineet Kumar Mishra General Manager

Manager or Staff Just Do Not Care

Tripadvisor 评级 2.0/5

Sunshine15531920250 经 TripAdvisor 认证的评论

Dear Novotel Team, I stayed with my family at Novotel Guwahati from 28th November to 30th November. I have no complaints regarding the rooms or the overall ambience — those were satisfactory. However, I am extremely disappointed with the breakfast service on the morning of 30th November. We placed our order and waited 45–50 minutes, yet the food never arrived. The staff appeared understaffed, confused, and unable to handle the situation. When we approached the Manager, her response was even more concerning. She behaved as if she did not care at all about the issue, and the same indifferent attitude was reflected in her staff. It is unacceptable for a hotel positioning itself as a 5-star property to take orders, fail to deliver, and then show no sense of responsibility or courtesy. We are paying extra for food and expecting at least basic service and professionalism — neither of which was met. I hope this feedback is taken seriously, and corrective action is implemented so that future guests do not face the same disappointment. Regards, J C Momin

Dear Mr. Momin, Thank you for taking the time to share such a detailed and honest account of your experience. While I’m relieved to know that you found our rooms and ambience satisfactory, I am truly deeply sorry for the unacceptable service you encountered during breakfast on 30th November. What you described falls far short of the standards we commit to at Novotel, and I fully understand how frustrating and disappointing it must have been for you and your family—especially during what should have been a relaxed morning. Waiting 45–50 minutes without receiving your order is simply not acceptable, and I sincerely apologize for this lapse. Your experience with our team and the Manager is even more concerning. Indifference or lack of responsibility from any of our staff is not something we tolerate. You deserved prompt service, clear communication, and attentive support—none of which were provided, and for that, I offer my sincere apologies. Please be assured that your feedback is being taken very seriously. We have already initiated a review of: Staffing levels during peak breakfast hours, Order management procedures, And most importantly, the behavioral and service expectations we hold for all team members, including supervisors and managers. This is not the experience we want our guests to have, and we are committed to ensuring that such incidents are corrected immediately and do not repeat themselves. At Novotel, we strive to ensure every guest leaves with a memorable experience for all the right reasons, and I am deeply sorry that we failed to meet that promise for you. If you would consider giving us another opportunity in the future, I would personally ensure that your stay is handled with the care, professionalism, and warmth you rightfully expected this time. Thank you again for bringing this to our attention—we truly appreciate your honesty, and it will help us improve. Best Regards, Vineet Kumar Mishra General Manager

Overall quite luxurious stat

Tripadvisor 评级 5.0/5

Passport09562015558 经 TripAdvisor 认证的评论

Pretty good service, enjoyed the dinner. Good buffet spread available. Priya was kind enough to accommodate my check in requests.

Dear Valued Guest, Thank you so much for sharing your feedback with us. We’re delighted to hear that you’re having a luxurious stay and that our team has been able to make your experience a comfortable and enjoyable one. It’s wonderful to know that you enjoyed the dinner and appreciated the buffet spread—our culinary team works hard to offer a variety of dishes that cater to different tastes, and your acknowledgement means a lot to them. We’re also truly pleased to hear that Priya was able to assist you with your check-in requests. She is a valued member of our team, and your kind words will certainly make her day. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it’s incredibly encouraging to know that we’re achieving that during your stay. We look forward to welcome you back again for another memorable experience. Best Regards, Vineet Kumar Mishra General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 390 评论 9.1/10 位置
  • 948 评论 8/10 房间
  • 2,810 评论 9.2/10 服务
  • 17 评论 7.5/10 上网
  • 1,102 评论 9/10 食物
  • 546 评论 8.3/10 清洁度
  • 376 评论 9.4/10 氛围
  • 298 评论 8.6/10 早餐

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。