Novotel Guwahati GS 路 5 星

客户意见评级 (ALL 评级) 4.2/5 1,237 评论

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描述

酒店其他优惠

  • 84 间高级房,26 间行政房和 8 间套房

  • 提供多种餐饮选择和会议场所,供应各种国际美食

  • 独特的屋顶无边泳池、水疗中心和全天候开放的健身中心

  • 当天空缀满繁星时,不妨去泳池边的时尚酒吧品尝美酒

  • 坐落在 Guwahati - Shillong 路旁,位置优越

我们的客房

酒店位置

Novotel Guwahati GS 路

G S 路, 迪斯布尔市中心, Assam
781006 古瓦哈蒂
印度

GPS:26.138921, 91.798386

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,237 评论

TripAdvisor 评级  4.5/5  849 评论

卓越奖 2024

Good and relaxed

Tripadvisor 评级 5.0/5

Resort66365313132 经 TripAdvisor 认证的评论

Staff and services are very good... easy access to everything... food was amazing... kids enjoyed everything over here.... recommended for friends family and kids .... would like to visit here again... Thanks for making our stay beautiful

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We’re thrilled to hear that you had a good and relaxing stay with us. It’s wonderful to know that our staff and services made your experience enjoyable, and that your kids had a great time as well. We’re especially happy that you found the food amazing and everything easily accessible. Your recommendation means a lot to us, and we would love to welcome you and your family back for another beautiful stay in the future. Thank you once again for choosing us, and we look forward to seeing you again soon! Sincerely, Manmeet SINGH General Manager

Novotel

Tripadvisor 评级 4.0/5

Priya D 经 TripAdvisor 认证的评论

I arrived late at night. The airport pickup service was on time. Check in was really great,thanks to Mr. Prabhakar. Staff were nice. I had only one disappointment that’s the toiletries amenities for third occupancy as we were three of us, they have not kept that. Other than that everything was good. Thank you

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We’re glad to hear that your airport pickup was timely and that you had a smooth check-in experience with the assistance of Mr. Prabhakar. It’s great to know that our staff made a positive impression on you. We sincerely apologize for the oversight regarding the toiletries for the third occupancy. We’ll be sure to review this with our team to ensure all guest needs are met in the future. We truly appreciate your understanding and your positive comments. We look forward to welcoming you again and providing an even better experience next time. Sincerely, Manmeet SINGH General Manager

Great stay

Tripadvisor 评级 5.0/5

Relax03325880882 经 TripAdvisor 认证的评论

We really love the stay and the staff are helpful too. We would love to re stay here whenever we come here.. we really appreciate all the staff here for their hospitality and keep doing great... all the very best. Khublei shi hajar nguh. Stay blessed

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We are absolutely delighted to hear that you had a great stay with us. It’s wonderful to know that our staff’s hospitality made such a positive impression on you. We truly appreciate your heartfelt appreciation and are thrilled to know that you would choose to stay with us again. "Khublei shi hajar nguh" – your wishes mean a lot to us! We will continue to strive for excellence, and we look forward to welcoming you back soon for another great experience! Sincerely, Manmeet SINGH General Manager

Food is awesome. staff is decent and very helpful

Tripadvisor 评级 5.0/5

Quest32470441697 经 TripAdvisor 认证的评论

Pillow quality good. Restroom/bathroom is clean. Bedroom is good. Environment is familiar. Good to stay with family. Dining area is good. Food quality is awesome. Room service is good. Hotel staff behaviour is very good easy to understand customer needs. Thanks.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We’re thrilled to hear that you had such a positive experience during your stay. It’s great to know that you enjoyed the food, found the staff to be helpful, and felt comfortable in the room and dining area. We strive to create a welcoming and family-friendly environment, and we’re glad it met your expectations. Your appreciation of our room service, cleanliness, and the overall atmosphere means a lot to us. We’ll be sure to share your kind words with the team—they’ll be delighted to know their efforts made a difference. Thank you again for choosing to stay with us. We hope to welcome you and your family back soon for another great experience! Sincerely, Manmeet SINGH General Manager

Staff name Himanshi I guess she is very unprofessional and rude while talking.

Tripadvisor 评级 1.0/5

Curiosity08185095304 经 TripAdvisor 认证的评论

The hotel is nice but the service is so pathetic, they don’t respond first of all, u hve to do hundreds time of call and not all the staff but some staff are so unprofessional. Staff name Himanshi I guess she don’t even know how to talk with the guest she uses the word Tu usko, she doesn’t know how to give respect to other, if possible make her to learn how to give respect first.

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Novotel Guwahati. We are deeply sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for the issues you faced regarding the service, particularly with Himanshi. We understand the importance of treating all our guests with the utmost respect and professionalism. We regret that your interaction with our team member did not reflect this standard, and we will ensure this is addressed with the staff involved. Rest assured, we will provide further training on guest communication and hospitality etiquette to prevent such incidents in the future. We would appreciate it if you could share your contact details so we can discuss this matter in more detail and work toward a resolution. We also apologize for the delays in service you experienced. We strive to ensure that all our guests' needs are attended to promptly, and we will take steps to improve our response times moving forward. Your feedback is incredibly important to us, and we are committed to making the necessary improvements to provide a better experience for all our guests. We hope to have the opportunity to welcome you back and provide you with the high standard of service you deserve. Sincerely, Manmeet SINGH General Manager

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其他网络用户评价我们的酒店

  • 320 评论 9.3/10 位置
  • 880 评论 8/10 房间
  • 2,609 评论 9.2/10 服务
  • 12 评论 7.6/10 上网
  • 1,104 评论 9.1/10 食物
  • 371 评论 8/10 清洁度
  • 294 评论 9.2/10 早餐
  • 291 评论 9.5/10 氛围

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