Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,979 reviews

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Novotel New Plymouth Taranaki - Image 1
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Cnr Of Hobson And Leach Streets, 4312 NEW PLYMOUTH, New Zealand

Description

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

Our accommodation(s)

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Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Telephone
Fax +64 6 769 9072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,979 reviews

TripAdvisor Rating  4.5/5  489 reviews

Certificate of excellence 2023

Great bed and a quiet nights sleep. Front of house staff we very accommodating and polite.

Customer review rating 4.5/5

Mark M. Business - Confirmed reviews ALL

All staff were courteous and engaging

Kia Ora Mark, Thank you for your review here on Trust You, with regards to your recent stay here at Novotel. We are pleased to note that you had a wonderfully comfortable stay with us. We have shared your words of encouragement with the team which constantly strives them for excellence to ensure that our guests leave with fond memories. Sincere apologies for not keeping up your expectations with the buffet. Thanks for taking the time to bringing this. to our attention. We value your patronage and look forward to welcoming you again with us. Ngā Mihi, Shailaja Bhandari Food and Beverage Manager Novotel New Plymouth Taranaki Phone: +6…

Great location and awesome staff

Customer review rating 5.0/5

Craig M. Business - Confirmed reviews ALL

Very nice rooms , great food and staff always friendly and welcoming.

Probably the Best Novotel in New Zealand

Customer review rating 4.5/5

Tony W. Couples - Confirmed reviews ALL

From the smooth, friendly check-in to the most efficient check-out I have ever experienced this was a most pleasurable stay. We like the general ambience and decor of the hotel and that it has better than average lounge seating separate from the dining or entrance areas. We were upgraded to a suite, appreciated the generous welcome gift, and found all staff welcoming, friendly and attentive. The fact there was paid and free parking was helpful. The wine list and menu are reasonably comprehensive ; one fewer 'belly' dishes would improve the meal selection but it does cater for most tastes. The Wi-fi connection was fast and reliable with no restriction on the number of devices connected. Overall this was an excellent property and location from which to explore Taranaki and a thoroughly enjoyable experience.

Kia Ora Antony, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā Mihi Shailaja Bhandari Food and Beverage Manager

Probably the best Novotel in New Zealand

TripAdvisor rating 5.0/5

WorldWideKiwi TripAdvisor review

From the smooth, friendly check-in to the most efficient check-out I have ever experienced this was a most pleasurable stay. We like the general ambience and decor of the hotel and that it has better than average lounge seating separate from the dining or entrance areas. We were upgraded to a suite, appreciated the generous welcome gift, and found all staff welcoming, friendly and attentive. The fact there was paid and free parking was helpful. The wine list and menu are reasonably comprehensive ; one fewer 'belly' dishes would improve the meal selection but it does cater for most tastes. The Wi-fi connection was fast and reliable with no restriction on the number of devices connected. Overall this was an excellent property and location from which to explore Taranaki and a thoroughly enjoyable experience.

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Simple check in an out, good service

Kia Ora Stan, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by exceeding the normal service standards. Your words are very kind and I'll ensure this is circulated to all departments Ngā mihi, Ralph Viegas Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

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Other web-users rate our hotel

  • 307 reviews 7.8/10 Location
  • 772 reviews 8.6/10 Room
  • 914 reviews 9.5/10 Service
  • 7 reviews 8.3/10 WiFi
  • 445 reviews 7.3/10 Food
  • 281 reviews 9.4/10 Cleanliness
  • 197 reviews 7.8/10 Breakfast
  • 184 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.