Novotel New Plymouth Taranaki Hotel 4.5 stars

Customer review rating 4.6/5 4,772 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel New Plymouth Taranaki
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+ 22 Services
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Room 1

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Hotel extras

  • New Plymouth's newest hotel, rated 4.5 stars, city location.

  • 85 stylishly appointed rooms and apartments

  • Complimentary high speed WIFI, parking, bikes, gym & sauna

  • Floor to ceiling windows for natural lighting

  • Governors serving regional cuisine featuring local produce

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NEW PLYMOUTHPaying
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312
new plymouth
new zealand

Tel: +6467699579

Fax: (+64)6/7699072

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEW PLYMOUTH At 11km / 7 miles - Shuttle paying

GPS :-39.056161, 174.087325

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Studio Room with one King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with one King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with two Queen Beds.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with one King Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

GOVERNORS EATERY + BAR

Type of cuisine: Regional

Governors Eatery and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNORS BAR

Non contractual photo

With its large, street facing windows, the bar is the ideal place to unwind or conduct an informal business meeting over an espresso. Open daily with a wide selection of tantalising snacks and an international selection of beer, wine and spirits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 200

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel New Plymouth Taranaki

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,772 reviews

tripadvisor

TripAdvisor Rating 4.5/5

411 reviews

Nice location, friendly staff members and a sparrow flew over your head during breakfast.

TripAdvisor rating 4.5/5

Pappus69 28/10/2020 TripAdvisor review

It was a nice hotel and relaxing over the weekend. New Plymouth offers a lot of outdoor activities, Taranaki mountain and beautiful coastal areas. I liked the friendly staff members and good service from maid team. I remember I needed to work in the room while a maid was doing room cleaning. She was very professional, quick and quiet . I have not had a chance to have dinner at the hotel because lots of restaurants in New Plymouth to explore. I had breakfast at the hotel nothing wrong with food and selections are adequate. Just only a sparrow flew in and out over my head. Because a window had left opened. Not sure perhaps for ventilation. But would be nice if the window has screen to prevent bird to fly in.

October Business Trip

TripAdvisor rating 4.5/5

stephennewt0n Business - 26/10/2020 TripAdvisor review

I always enjoy staying at the Novotel New Plymouth. Staff are friendly and helpful and the rooms are always clean and comfortable. Location is central to city and easy to travel from. I have always felt very welcome.

& Excellent, Staff

Customer review rating 4.6/5

Gordon J. H. Friends - 25/10/2020 Confirmed reviews ALL

I left a completed card at reception when I checked out naming two staff that we had most contact with both top people

Kia Ora Gordon, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Gordon, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Customer Satisfaction meet.

Customer review rating 4.6/5

Shawn Solo - 25/10/2020 Confirmed reviews ALL

Great Location. Great hotel . Great facilities for the small lot. Great staff. Great room. I came here paying full rate . But I am an According employee. And I have to say I felt welcomed and truly looked after. Upon checking in I was upgraded which was not expected but appreciated 100x fold. And the service for all the F an B staff was excellent and was quick. Smart and service with a smile. . Housekeeping did a great job as well. Tara and Linda I believe . Apologise if names are incorrect. Room was tidy . Receptionist was amazing checking me in as well. I enjoyed my stay . And it was my first and surly won't be my last. Thank you .

Kia Ora Shawn, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly contact me directly, or our reservations or reception team to get the best rate for Accor employees. Thank you again for sharing your experience Shawn, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

ModernDecor,friendly and sophisticated staff, great food.

Customer review rating 4.6/5

Lynore A. P. Friends - 25/10/2020 Confirmed reviews ALL

After a long car trip it was a relief to arrive at a modern Hotel with excellent room service ,a good bathroom and a comfy bed.

Kia Ora Lynore, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope you have enjoyed Aged Beef Fillet & Chicken Breast at Governors while staying with us. Thank you again for sharing your experience Lynore, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great stay

Customer review rating 4.6/5

Ian S. Business - 25/10/2020 Confirmed reviews ALL

Great as usual.

Kia Ora Ian, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki . It is always a pleasure having you stay with us and we hope to continue the trend for stays to come. We hope you have enjoyed Fish at Governors while staying with us. Thank you again for sharing your experience, and we look forward to welcoming you on your next stay. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great stay

Customer review rating 4.6/5

Anna Couples - 24/10/2020 Confirmed reviews ALL

Very warm welcome by staff. Room was spotless and very spacious. Bar staff were friendly as were restaurant staff. Delicious food. Great to get a car park for free, much appreciated.

Kia Ora Anna, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope you have enjoyed our chef's special at Governors while staying with us. Thank you again for sharing your experience and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great overall quality

Customer review rating 4.6/5

Maree R. Couples - 23/10/2020 Confirmed reviews ALL

Bomb scare day. Travelled 14kms in 2 hours so were exasperated by the time we arrived. Had lovely dinner and complimentey wine, room upgrade and everyone was friendly.

Kia Ora Maree, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Maree, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great atmosphere, good location friendly staff

Customer review rating 4.6/5

Kayla Families - 22/10/2020 Confirmed reviews ALL

The staff were all amazing and friendly. Very good location, with lots of attractions close by.

Kia Ora Sam, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope you have enjoyed your dessert orders while staying with us. Thank you again for sharing your experience and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Good stay

Customer review rating 4.6/5

Anonymous Business - 22/10/2020 Confirmed reviews ALL

Great food, nice room - was told there would be a bath but there wasn’t- that was the only disappointment

Lovely stay

Customer review rating 4.6/5

Andrew Couples - 22/10/2020 Confirmed reviews ALL

Great stay at Novotel New Plymouth, great room and excellent staff. Restaurant was also great.

Kia Ora Andrew, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you have enjoyed your Lamb and Aged Beef Fillet at Governors while staying with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great location

Customer review rating 4.6/5

Karen Couples - 22/10/2020 Confirmed reviews ALL

We have stay there many times and always find it very comfortable.

Kia Ora Karen, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki . It is always a pleasure having you stay with us and we hope to continue the trend for stays to come. Thank you again for sharing your experience Karen, and we look forward to welcoming you on your next stay. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Reasonably priced

Customer review rating 4.6/5

Angela Friends - 20/10/2020 Confirmed reviews ALL

great night sleep. Hall way quiet. reasonably priced. Would happily stay again

Kia Ora John & Angela, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience John & Angela, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Perfect

Customer review rating 4.6/5

Jacci Friends - 20/10/2020 Confirmed reviews ALL

We were attending the NZ Alfa Romeo owners club festival weekend. We had never visited this region of NZ before having lived here for just 3 years. The Novotel was well positioned, clean, and had very attentive staff. Their prices were reasonable and we would use the hotel again if we return.

Kia Ora Jackie, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope during the event you have enjoyed the food and beverages. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…
Customer review rating 4.6/5

Bruce S. Friends - 20/10/2020 Confirmed reviews ALL

part of the Alfa club event at Novotel

Good close to town

Customer review rating 4.6/5

Louise M. Families - 20/10/2020 Confirmed reviews ALL

Short but sweet

Kia Ora Louise, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Louise, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great service - well located and very quiet room

Customer review rating 4.6/5

Anonymous Couples - 20/10/2020 Confirmed reviews ALL

Fabulous for a get a way that had a bit of luxury feeling. Most impressed with the welcome and professionalism at check in by Rodrigo.

Kia Ora Niki, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Nikki, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

A nice place to stay at

Customer review rating 4.6/5

June Families - 20/10/2020 Confirmed reviews ALL

The staff were polite and friendly. The bed comfortable and the bathroom was modern and clean.

Kia Ora June, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience June, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Close to town and restaurants. Beautiful and clean and very spacious.

Customer review rating 4.6/5

Belinda K. Couples - 19/10/2020 Confirmed reviews ALL

Lovely service and a great size room. And airco is a must. Loved using the bikes to ride on the tracks too. Would absolutely stay again.

Kia Ora Belinda & Steve, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Belinda, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

great accommodation

Customer review rating 4.6/5

John Couples - 19/10/2020 Confirmed reviews ALL

good sized room, very clean and well appointed. Quiet. Comfy bed.

Kia Ora John, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience John, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Trishank Datta Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Our most recent 20 reviews

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