Mercure Riga Centro 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 766 recensioni

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Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • WIFI gratuito

  • Animali benvenuti

  • Strutture per conferenze

  • Posizione centrale

  • Parcheggio di fronte l'hotel

Le nostre sistemazioni

Posizione dell'hotel

Mercure Riga Centro

Elizabetes 101
LV-1050 RIGA
Lettonia

Coordinate GPS:56.947592, 24.123197

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Navetta
  • Accessibile con sedia a rotelle
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

BAR

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  766 recensioni

Giudizio TripAdvisor  4.0/5  975 recensioni

Ottimo hotel Buono staff ma…

Giudizio clienti 4.0/5

Anonimo Azienda - Avvisi confermati di ALL

Camera ottima, pulita. Staff gentile Ma da un anno chiedono (unico mercure tra wuelli che visito) la caparra di 50 euro sul minibar. Molti clienti in reception si lamentano, quando facevo il check in anche la persona a fianco a me ha detto la sessa cosa. La rsposta ….il nuovo manager…. Se avete paura che qualcuno prenda qualcosa dal minibar E NON PAGHI LASCIATELO VUOTO!!!!

Dear Andrea P., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. At Mercure Riga Centre hotel, we strive to provide a superior service experience for every customer; Regarding the deposit, this is a standard procedure for the guests of our hotel. The deposit is provided for additional hotel services, such as a minibar, visiting the SPA zone, orders from the lobby bar and restaurant, room orders. Information regarding the deposit is also indicated in our profile and on the confirmation of the guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jelizaveta Konko Front Office Manager

Centrale, prezzo nella media, arredamento un pò datato

Giudizio clienti 3.5/5

Zeno Azienda - Avvisi confermati di ALL

Prezzi nella media per Riga Posizione centrale Colazione accettabile, positivo che vengono fatte le Omelette Non mi è piaciuto dover pagare subito al Check-In e lasciare una Cauzione perchè ci sono 5 bibite in un Mini-Bar Se si volesse andare in Sauna bisogna dirlo 90 Minuti prima e pagare 15€. Se una Sauna c'é dovrebbe essere compresa e accesa, altrimente potete anche toglierla.

Dear Zeno S., Thank you for choosing to stay with us at the Mercure Riga Centre Hotel and for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your recent stay. Regarding the check-in process, please rest assured that the pre-authorization and deposit are standard procedures aimed at ensuring a smooth and secure stay for all our guests. However, we understand your concerns and will review our procedures to see if any improvements can be made to make this process more transparent and efficient. We apologize for the issue with the shower door, and we will address this promptly to prevent any further inconvenience to our guests. We are delighted to hear that you enjoyed the positive attitude of our chef and that the welcome drink and gift met or exceeded your expectations. Your satisfaction is our top priority, and we appreciate your valuable feedback as it helps us improve our services. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon and provide you with an exceptional experience that reflects the high standards of hospitality that we strive to maintain. Warm regards, Santana Baitīte Front Office

Vacanze Natalizie

Giudizio clienti 4.5/5

Mirko Ospite singolo - Avvisi confermati di ALL

Tutto benissimo, posizione perfetta per qualsiasi cosa si voglia fare. Staff cortese e disponibile. Soltanto la colazione forse da sistemare un pochino meglio.

Dear Mirko M., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jelizaveta Konko Front Office Manager

Location confortevole

Giudizio clienti 4.5/5

Anonimo Azienda - Avvisi confermati di ALL

Personale preparato , cordiale, gentile e disponibile. Pulizia ottima , breakfast soddisfacente

Dear Gilberto Z., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take great pride in providing our guests with the most professional attitude and service quality since it's our main pursuit to ensure our guests receive as highest service quality possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara Shabelnyk Front Office Manager

Riga in 2 days

Giudizio clienti 4.0/5

Andrea Coppie - Avvisi confermati di ALL

Buona posizione, camera spaziosa e pulita (619 privilegie extra), servizi sufficienti. La tv non funzionava bene (5 min ok e 5 min stop). Evidenziato problema ma non risolto.

Dear Andrea! Thank you for choosing our Mercure Riga Centre hotel! We also like to thank you for taking your time off to writing your experience during your stay in our hotel. We see that you enjoyed our hotel’s location, and we are proud to say that we have ensured the hotel is positioned as close to the city center as possible so that our hotel guests can easily access the main tourist attraction points as well to quickly get to the airport and other international transport hotspots. We also thank you for highlighting our room size. We are very proud to be able to provide our guests with spacious and well-equipped rooms. Our hotel has repeatedly been positively noted by various commissions for the size of our rooms, and we are very pleased that our guests can feel comfortable living with us! We appreciate sharing your concerns because we always strive to improve ourselves and make progress. We have noted the problem with the TV and have already checked all the technical issues in order to fix the problem and prevent it in the future. Once again we appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Best regards, Tamara Shabelnyk Front Office Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 856 recensioni 9.4/10 Posizione
  • 974 recensioni 7.6/10 Camera
  • 699 recensioni 7.7/10 Servizio
  • 58 recensioni 4.9/10 Internet
  • 818 recensioni 8/10 Colazione
  • 521 recensioni 7.6/10 Comfort
  • 359 recensioni 7/10 Pulizia
  • 235 recensioni 5.3/10 Cibo

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