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お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 169 件のレビュー

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ホテルのその他の情報

  • 無料 Wi-Fi

  • 無料の駐車場

  • プルマンコンベンションセンターへ直接アクセス

  • ランドリーとドライクリーニング

ホテル所在地

プルマン イスタンブール ホテル & コンベンション センター

Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Bahcelievler
34295 イスタンブール
トルコ

電話番号 +90 212 411 10 00

ファックス +90 212 592 58 68

Eメール

  • 飛行機で

    ATATURK INT AIRPORT 4km / 2.49 マイル

GPS:41.005832, 28.812734

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概要
敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

RESTAURANT

Pullman Istanbul Yesilkoy Hotel offers a unique contemporary dining experience. Breakfast is served from 7AM, lunch from 10:30AM and dinner from 7PM with a constantly evolving menu, perfect for business meetings as well as less formal occasions.

当ホテルの客室

当ホテルは、スーペリア、デラックス、エグゼクティブ、デラックススイート、エグゼクティブスーツ、プレジデンシャルスーツの、6種類の客室をご用意しております。すべての客室は明るくモダンで静かで、バスタブまたはウォークインシャワー、小型冷蔵庫、無料の無線LANを完備しています。 コネクティングルームとファミリールームをご利用いただけます。ベッドは、整形外科用枕と一緒に快適にお過ごしいただけるよう、特別に設計されています。お客様の満足のために、細部まで丁寧に配慮したエレガントなお部屋で、ユニークな体験をお楽しみください。

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プルマン イスタンブール ホテル & コンベンション センター

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確認済みレビュー アコーホテルズ  4.1/5  169 件のレビュー

トリップアドバイザーの評価  4.0/5  531 件のレビュー

2022エクセレンス認証

Excellent et sympathique séjour

トリップアドバイザーの評価 4.0/5

DayTrip60587 トリップアドバイザー認証口コミ

Un grand merci à toute l’équipe du Pullman… Spécial Thanks to all those who make succulent foods everyday at breakfasts and dîners... , i won’t forget Semir Molla .. Also spécial Thanks to shadow workers who makes spotless bed that invites you to sleep very well !! Thanks to you for making everyday all rooms very clean.. Ipeg thank you for always communicating your joy to costumers , it’s a good starter…. Last but not list , a very spécial thanks to the quiet strenght , Aysegul .! Thank you for everything you,ve done .( . Please just to remind you my reward points for all my stay . and specially thé one from february 1 to 12 , still pending ) ….

Awful staycation!

トリップアドバイザーの評価 1.0/5

ksenialove192 トリップアドバイザー認証口コミ

The hotel is a complete mess! I’ve been to three different Pullman hotels in other countries before and this hotel is the worst of all. No culture at all, the personnel of the hotel doesn’t say hello, the reception guy asks only what do you want?’ The room is very dirty! No robes, no wi-if, the iron doesn’t work, all the floor wast vacuumed al our stay. Before the check in we asked for the welcome card and maybe the present cause it was our wedding anniversary- nothing was done. The spa and the pool - wet, extremely dirty, broken ladders, broken beach beds - so a disaster!!!

Pullman Istanbul

トリップアドバイザーの評価 4.0/5

arabameri ビジネス - トリップアドバイザー認証口コミ

this hotel is one of the best hotels in the city, but you have to sure room service will do the job correctly. sometimes on cleaning time they will not do the job completely for charging room facilities, like water , Coffee , dental kit , towels and more. reception is always busy, breakfast experience give note more than 4/10, in room dinning service is very poor and internet speed is slow with all of this matters this hotel is one of Istanbul firsts actually i have compare this Pullman with others in world

Great is also great and super great in Pullman Istanbul

トリップアドバイザーの評価 5.0/5

Explorer63498013949 トリップアドバイザー認証口コミ

Super Great stay in a super great hotel and super great team. Starting from the great welcome of Irem n continuous support to make it great and celebrating our marriage anniversary. Semih who is a mestro leading a team even if he is working in a full day of double shifts. Making our choice to food like we wanna go no where except to stay there, waw! Cam who is Irem's manager who really help to the max as I was having 3 or 4 bookings to be continued in the same place. Israfeil, Hilal, Kazim, Jansu making it happen trouble shooting and helping to the most. and finally sweet n cream Sehan n Buhtan.

Quiet, wonderful , cosy

トリップアドバイザーの評価 5.0/5

DayTrip60587 トリップアドバイザー認証口コミ

We spent a fantastic time !!! The staff are very friendly and helpfull.. Spécial Thanks to Mr Iffuk of conciergerie, big Thanks also to Mr CEM restaurant waiter, and AYSEGŪL at front desk.. Thanks a lot to you all.. cosy hôtel, delicious foods and friendly team .. For shopping the hôtel is just at 15 mn ( 6 euros to pay to a taxi ). to Mall of Istanbul … Starcity Mall is just at 5 mn on walk from the hôtel… Very Nice hôtel We will be back very soon

Substandard property

トリップアドバイザーの評価 1.0/5

BigJDallas ビジネス - トリップアドバイザー認証口コミ

stayed 4 days earlier this week and nothing worked. Checked back in for one day passing through today and have spent all day trying to get the air conditioner to work. Staff is indifferent. Been to desk twice and people are devoid of customer service skills. Those are the facts. They sure don't have a manager but a lot of millennials running the front desk. Soooo absurd.

Perfect and thank you to IPEK hanim.

トリップアドバイザーの評価 5.0/5

melissagesse ファミリー - トリップアドバイザー認証口コミ

I am very happy of my staying at Pullman Istanbul Hotel. Also, it was great that ALL Platinum clients are upgraded. Rooms are great and clean. Restaurant service is very good and prices are not so expensive. Special thanks to IPEK Hanim who was very helpfull during our staying, it was a pleasure to meet her and to be welcomed, helped by her.

Perfect for everything

トリップアドバイザーの評価 5.0/5

sinasi964 トリップアドバイザー認証口コミ

Remember this name as this is best hotel in Istanbul ! I have stayed several times for several days and honestly I'm so happy I found this place. I will start from check in in the lobby all with help of very nice, very friendly and professional. The rooms were always lovely, super clean with most comfortable bed i have ever slept on! I tried food room service several times as well and in 2o min was delivered to my room ! Overall I had best stay ever in Istanbul and definitely will back there and recommend this peace of heaven in central Istanbul to everyone.

Like at home

トリップアドバイザーの評価 5.0/5

sinasi964 Solo travel - トリップアドバイザー認証口コミ

Very cool place, good atmosphere to stay and relax.The people who work hier are also all super efficient and friendly.Pullman is my favorite places in Istanbul.What makes this place special is the people that work there. I would recommend this hotel for sure.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe Kadayıfçıoğlu Guest Relations

Chalk that stay up to experience...

トリップアドバイザーの評価 2.0/5

THOshow ビジネス - トリップアドバイザー認証口コミ

I was preparing (mentally) for a rough week in IST. Trade show. Endless meetings with clients. I chose the Pullman property b/c in previous stays (at other properties) everything was simply perfect. Cleaniness of the room. Amenities. Access to the Executive Lounge...even a super breakfast spread. For the Pullman Istanbul property, not a single one of these boxes gets ticked. Hands down the slowest WiFi I've encountered in quite some time. The maid service stopped refilling Nespresso pellets on the second day and apparently didn't understand the note "PLEASE LEAVE COFFEE" note I left next to the machine. The Executive Lounge was closed and no alternative arrangements were made. :((( Pullman People, please accept this constructive criticism and roll up your sleves and start taking care of your loyal customers....or they will go elsewhere.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Why, who will read it

トリップアドバイザーの評価 2.0/5

Voyager51978788957 ビジネス - トリップアドバイザー認証口コミ

I felt like an inferior person. I bought a gift and it was taken from me as I entered the foyer because that gift was available in-house. It is typical of Istanbul. I have stayed in this city many times. Hate it.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Good choice with little remarks

トリップアドバイザーの評価 4.0/5

P6464CJpeterr ビジネス - トリップアドバイザー認証口コミ

In general I can recommend the hotel. The rooms are big and nice and the staff is friendly and helpful.The journey is not so easy due to the location and traffic. At a bar in this hotel class it isn't ok, to have no soda for more than 2 days - but we could manage this problem with other drinks ;-)

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

Spacious rooms and good service

トリップアドバイザーの評価 4.0/5

X6176ZDpaulh ビジネス - トリップアドバイザー認証口コミ

Impressive hotel design. Rooms are clean, modern and large. No noise heard even though in the flight path of the airport (my main reason for the stay was the proximity to the airport) . Check in staff were friendly and efficient. The food was excellent and reasonably priced.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

BUSINESS TRIP

トリップアドバイザーの評価 3.0/5

philippeo675 ビジネス - トリップアドバイザー認証口コミ

B/F no body to help you. No thea, no cofee. Nothing to drink is proposed to Customer. No lounge and when going to Restaurant, they ask you to pay, what is support to be consummed as 'executive lounge'. I call 5 time the make up the room. Staff don't understand what I am asking for.

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Hotel that Made of glass(((Pullman Istanbul Airport Hotel And convention Center)))

トリップアドバイザーの評価 4.0/5

isam436 ファミリー - トリップアドバイザー認証口コミ

From outside and with the first look for the hotel “pullman Istanbul Airport Hotel And convention Center” you can feel the beauty of this property before you go inside and it is clean and so quiet with welcoming staff and good breakfast .The most important thing here it is so near from Ataturk Airport about just few minute and close form the amazing aquarium in Istanbul inside aqua mall about 15 minute also the bath of the suites has jacuzzi and so spacious especially executive suite .......so nice hotel with large lobby.finally go there and feel the comfort . And thanks for all the staff in that hotel really thanks.

Dear Value Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

Falling review... much better first time around then during our last stay

トリップアドバイザーの評価 3.0/5

841_yvindr ファミリー - トリップアドバイザー認証口コミ

Very messy check-in, double, triple deposit on credit card, 3 times the room keys didn't work, so after three tries, we got a new room. Chef must have been changed during the last month, as buffet went from fantastic in June to less then boring in July.

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Good option for an overnight layover at IST

トリップアドバイザーの評価 4.0/5

richardmonkeyharris ビジネス - トリップアドバイザー認証口コミ

As I had enough time I really didn't fancy staying within the confines of the Airport airside hotel but was unsure how easy the alternative would be. I was pleasantly surprised, even with the additions of the Visa, Taxi fares etc. the overall cost was far cheaper and the whole process easier than I though it would be. Hotel is very good. There was some aircraft noise but not enough to bother me. Breakfast was excellent. Local traffic looks extremely busy but flows ok and both transfers only took a few mins. Would stay again.

Dear Valuable Guest, Thank you for choosing Pullman Istanbul Airport Hotel & Convention Center and sharing your comments with us here. We always like to hear such positive feedback and really appreciate your recommendations to your referals. I hope you'll choose us again on your next trip to Istanbul. Best regards, Inci Ecem Kılıç

Great dissapointment.

トリップアドバイザーの評価 2.0/5

FrankRetboll Couples - トリップアドバイザー認証口コミ

30 minutes waiting time at check in No personel in the executive lounge. No personel and no light in executive lounge at breakfast. Demied breakfast in the normal restaurant. Felt as if th hotel was closed. It will be soon probably if this is the standard.

Dear, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport and Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4 star hotel with 2 star trained staff

トリップアドバイザーの評価 3.0/5

Graham S Couples - トリップアドバイザー認証口コミ

Hotel appears to be very nice but having so many under trained staff let it down. no hotel information in the room information binder and told at reception that there never has been so finding out anything is difficult as each member of staff will give a different answer

Dear Mr.Graham, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Julia Sechenova Guest Relations

Beatiful hotel with antipathic staff

トリップアドバイザーの評価 3.0/5

yob145 ファミリー - トリップアドバイザー認証口コミ

It is a nice, beatiful and new build hotel, there are problems related to construction for example since the doors were not installed properly it was not possible to lock the door from inside, simply lack of delicate workmanship. The worst was the antipathic staff, they were like oldschool teachers rather then helpfull hosts. I think it is because it is a new hotel and the location of the hotel was for short stays. But staff needs to remember that Accor is a big group with different hotels, the stay maybe short in this hotel but it makes an unpleasent effect on the overcall group.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Emrah Nizamoglu Front Office Manager

最新の20口コミ

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