Mercure Tbilisi Old Town 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 568 件のレビュー

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Mercure Tbilisi Old Town - Image 1
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9 Vakhtang Gorgasali street, 0105 TBILISI, Georgia

説明

ホテルのその他の情報

  • Located in the heart of the Old Town

  • SKY7 Terrace and Lounge Bar with panoramic city views

  • Complimentary access to the gym and sauna for our guests

  • Free Wi-Fi is available throughout the hotel

  • On-Site free parking

当ホテルの客室

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ホテル所在地

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

電話番号
ファックス +995 32 200 61 61

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ASADO Steakhouse

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  568 件のレビュー

トリップアドバイザーの評価  4.5/5  645 件のレビュー

2024エクセレンス認証

Amazing location, acceptable facilities, median services

トリップアドバイザーの評価 3.0/5

ali_dashh トリップアドバイザー認証口コミ

I was stay 5 nights there with my wife. Pros: * Perfect accessibilities to public transportation, local markets, restaurants, bars and etc. * At first day reception suggest us early check-in which made us satisfied. * Such a 5 stars stake house we had dinner * SKY7 Terrace & Lounge Bar which is suggested to try Cons: * Noisy nights, at first night housekeepers and hotel staff made so much noise actually they busy with cleaning next room at 3 AM !!! when I called reception after 10 minutes the noise some how reduced. Unfortunately this repeated again at 3rd 4rd and last night at middle of the night despite we talked the reception and reception manager during the day and they told us they figure it out and it wouldn't happen again. * I sent an e-mail and ask for a note for my wife which they said they will do but they didn't. Totally the basic point I expect form an stay which was comfortable and silent night didn't fulfilled.

Dear Ali, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. For any support FEEL FREE to contact with me directly Sincerely, Erdogan Sahin General Manager

Wonderful stay

トリップアドバイザーの評価 4.0/5

Travelfreak206 Friends getaway - トリップアドバイザー認証口コミ

We stayed here for 4 nights and had booked 3 rooms. The location was quiet and nice. It faced the river/ canal and had lovely views. Our room was on the 4th floor, room size was decent. The rooms were clean and well maintained. We had taken twin sharing beds , beds were very small and narrow. The only disappointing thing was pillows and mattress were too soft, I would have preferred slightly more firm pillows and mattress. Drinking water was provided amply. Breakfast spread was decent. They had 2 lovely restaurants, one down and other roof top but veg options were limited. Staff were courteous and helpful at all times. They had candy kept in a bowl on the reception. It is value for money.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Amazing experience for a big group .

トリップアドバイザーの評価 5.0/5

NvardM ビジネス - トリップアドバイザー認証口コミ

The luxury or high class hotel is not the one with “golden” walls , but the one with superb service and when the staff gets out of their “frame “ to make the guest feel special. This hotel is definitely the one . I had a big group and from the very start of communication to check in and check out I had just excellent experience. Special thanks to Mari the manager for all support . The other Mari in the reception is a “treasure “ to keep ❤️. Location wise - can’t be better . Just in the heart of old town . Superb breakfast! Rooms are nice with all necessary things . One thing caught my attention the existence of “stevia “ offered along with other sugar types . Seems a small thing but being diabetic you feel care . Isn’t the Love in small detail ?

Dear Nvard, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent hotel for exploring Tbilisi

トリップアドバイザーの評価 5.0/5

Leonid V トリップアドバイザー認証口コミ

Excellent hotel for exploring Tbilisi, right at the edge of Old Town but without the crowds. My room (Privilege corner unit) was spacious and well-appointed, with a very comfortable bed (with mood lighting adjusted by switches) and nice views towards the river and old city. The Wifi was fast enough for remote work (6-10+ mbps). Staff were great and helped me with enthusiasm, especially Ina at the front desk. The room fridge full of complementary drinks was a nice gesture. The downstairs steakhouse and the rooftop bar both deserve a special mention. The food downstairs, and the strawberry and mixed berry milkshakes (which I think are the same in both restaurants) are phenomenal. Would gladly stay again!

Dear Leonid, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great location amazing service and staff

トリップアドバイザーの評価 5.0/5

Tamar1310 トリップアドバイザー認証口コミ

מש עכשיו באתר Google שרות ויחס נפלאים ❣️צוות מקסים . מלון נקי נעים במיקום מרכזי .ארוחת בוקר טעימה ואיכותית . חגגתי יום ההולדת והופתעתי לקבל זר פרחים ענק והמון בלונים . תענוג . מנהל הקבלה ג׳ורג׳ הוא קסם של בחור . מאד מקצועי נעים ושרותי הוא הפך את השהות שלנו במלון לחוויה נפלאה . תודה רבה 🙏🏻💙🙏🏻 From now on the Google site Wonderful service and attitude ❣️ lovely staff. Clean, pleasant hotel in a central location. Delicious and high-quality breakfast. I celebrated my birthday and was surprised to receive a huge bouquet of flowers and lots of balloons. a pleasure Receptionist George is a charm of a guy. Very professional, pleasant and helpful, he made our stay at the hotel a wonderful experience. Thank you very much 🙏🏻💙

Dear Tamar, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

との提携 TripAdvisor

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  • 63 件のレビュー 9/10 雰囲気

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