Novotel Itu Terras de São José Golf & Resort 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,525 件のレビュー

Novotel Itu Terras de São José Golf & Resort - Image 1
Novotel Itu Terras de São José Golf & Resort - Image 2
Novotel Itu Terras de São José Golf & Resort - Image 3
Novotel Itu Terras de São José Golf & Resort - Image 4

説明

ホテルのその他の情報

  • Pet friendly hotel! Bring your pet to the trip. We accept dogs up to 15 kg.

  • Recreation and Leisure Team for children (from 04 years) and adults.

  • Kids Space: fun for children from 0 to 03 years old.

  • Convention centre with 17 rooms and capacity for up to 800 people.

  • Accessible for people with reduced mobility.

当ホテルの客室

ホテル所在地

Novotel Itu Terras de São José Golf & Resort

Al. São Paulo Golf, no number, Condominio Terras De Sao Jose
13306440 ITU
Brazil

GPS:-23.29957, -47.29868

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RARO RESTAURANTE

Taste the best of international cuisine in a warm and modern atmosphere. Enjoy our delicious buffet or à la carte menu. Don't forget to enjoy our feijoada with live music on Saturdays!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,525 件のレビュー

トリップアドバイザーの評価  4.5/5  1,415 件のレビュー

2023エクセレンス認証

Wonderful event!

トリップアドバイザーの評価 5.0/5

Giovanna G トリップアドバイザー認証口コミ

Wonderful experience! Many thanks to all staff. I hope to see you soon to bring more happiness to our employees. Once more thanks.☺️ Isa and Julia wonderful support and major help in all moments during our stay over 150 people had memorable moments at Novotel, nice food, beverages and accommodations.

Hi Stay623618, The Novotel team thanks you for taking the time to evaluate us. It is gratifying to read in your comment that you had a wonderful experience during the event. We are happy to know that the cordiality of employees contributed positively to this. Rest assured that we will pass on your compliments to all our employees, especially Isa and Julia. We look forward to seeing you again and providing you with a welcoming and satisfactory stay. Yours sincerely, Gislaine Ramos

High Expectation, Poor Experience

トリップアドバイザーの評価 3.0/5

FDSIERRA トリップアドバイザー認証口コミ

The room was complicated to have as clean as needed, you need to ask for it, and if you didn't ask, the clean level was not good, I needed to clean by myself a couple of times, not sure the reason, but it was disappointing. For what was paid, the value was not enough.

Hello, FDSIERRA, Firstly, I would like to thank you for taking the time to review us, and we are sorry for not providing you with great experiences. We want you to know that we analyze our satisfaction surveys for frequent improvements, and your comments and suggestions will be really important. Our governance team is currently developing an action plan to improve guestroom cleaning procedures with the aim of preventing similar issues from occurring in the future. Thanks again for your input and the opportunity to improve based on your feedback. Yours sincerely, Gislaine Ramos.

Great time and wonderful service

トリップアドバイザーの評価 5.0/5

Michele F トリップアドバイザー認証口コミ

Great crew… Specially the Lobinho Coach - all the attendants are attentive and caring ☺️☺️!!… Food and services are amazing! We went for two days just for relax and sometime in family. We sure come back soon😉😉!!… good option for family, couple…

Hello Ms. Michelle, We would like to thank you for your kindness in sharing the conception of your stay with us. Comments flattered to read in your beautiful words that you had a wonderful experience, and that our services, together with the hospitality and kindness of our employees developed positively for this. Rest assured that we will pass on your compliments to all our employees, especially Lobinho. We look forward to seeing you and your family again and providing you with a welcoming and safe stay. Yours sincerely, Gislaine Ramos.

Perfect place for your family

トリップアドバイザーの評価 5.0/5

MarcosBBorges トリップアドバイザー認証口コミ

Amazing experience with my family in this beautiful place! All swimming pools are perfect (even for adults!), the food is amazing and the room is very comfortable. Novotel Itu is a great destiny if you are seeking for a peaceful and fun spot with your family.

Olá, Sr. Marcos, Gostaríamos de agradecer sua gentileza em compartilhar a concepção de sua estadia conosco. É gratificante ler em suas belas palavras que lhe proporcionamos uma experiência incrível. Ficamos extremamente felizes em saber que nossas instalações foram do seu agrado do Sr. e da sua família. Aguardamos ansiosamente para rever você e sua família e lhe proporcionamos uma estadia acolhedora e satisfatória. Atenciosamente, Gislaine Ramos

A great place to create memories with your family

トリップアドバイザーの評価 5.0/5

Juliana C トリップアドバイザー認証口コミ

Loved the experience!! My family and friends had a great time. Everly staff is nice and prepared to help you. The cleaning crew was outstanding (regards to Rosiane). I highly recommend the experience, especialy if you have small children.

Hello, Ms. Juliana, Thank you for sharing the experiences of your stay with us. We are happy to know that our resort provided you with great experiences and that our services contributed positively to this. Rest assured that we will pass on your compliments to all our employees, especially Rosiane. We look forward to seeing you and your family again and providing you with a welcoming and satisfactory stay. Yours sincerely, Gislaine Ramos

との提携 TripAdvisor

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